I have raved about these folks before and at the risk of becoming known as a "groupie", I need to…read moregive them more kudos. I called them regarding our very old but wonderful refrigerator, knowing it might be time for "last rites". Mike was able to fix the immediate problem temporarily. Our model has been discontinued for some time however, he was able to find replacement parts and will remain vigilant for parts we may need down the road. Our other appliances they have worked on in times past are still going strong and you can't beat that for value. On top of all of that they are terrific people. Use them - you won't regret it.

In terms of response time, knowledge, and practical advice, I do believe Appliance Service…read moreSolutions is a knowledgeable and reputable company. The technician was professional, clearly experienced, and identified a legitimate issue with my refrigerator that I was not previously aware of. That said, I will not be moving forward with additional services because of my experience with pricing transparency. I originally scheduled service for a dishwasher diagnostic. Over the phone, I was quoted approximately $150-$165 for the dishwasher diagnostic, not including any additional parts or labor if repairs were needed. While the dishwasher diagnostic cycle was running, the technician began discussing Samsung appliances with me and mentioned that my refrigerator model may have a common issue. He asked if I minded him taking a quick look at it while he was waiting on the dishwasher cycle. My understanding from the conversation was that this was a quick courtesy look while time was already passing during the dishwasher diagnostic. I agreed. He briefly inspected the refrigerator, pointed out ice buildup, checked the temperature, and explained the likely issue and what the repair would cost. I appreciated the information, and I do believe he correctly identified a problem that may need attention. The issue came at the end of the visit when my final bill was just over $250. When I asked about the difference from the original dishwasher diagnostic quote, I was told the additional amount was because he looked at the refrigerator. My concern is not that the refrigerator inspection had value. It did. My concern is that I was not clearly told beforehand that looking at the refrigerator would be an additional diagnostic charge. Had I been told, "I can take a look at the refrigerator too, but it will be an additional charge," I likely would have approved it. The problem is that the way it was presented -- as something being done quickly while waiting on the dishwasher cycle -- made it feel like a courtesy or part of the same visit. Overall, I think this company knows appliances and appears capable. However, based on my experience, I would recommend confirming all charges in writing before agreeing to have them look at anything beyond the original appliance you scheduled service for. Clearer upfront communication about additional diagnostic fees would have made this a much better experience. For anyone wondering why I chose two stars: Yelp labels two stars as "could've been better," and that accurately reflects my opinion of this experience. The technician seemed knowledgeable, and I do think the company is capable, but the pricing communication could have been much clearer. That is ultimately why I feel two stars is warranted.

I strongly do not recommend this person. I have never experienced service like this before. It…read morelooked like he had no real experience or skills in appliance repair. It also looks like all of his Yelp reviews are fake. Zero stars.

Good communication, showed up and replaced my dishwasher mother board as predicted and promised.read more

I called Gentry's to come remove the agitator from my washer to remove a cape that got stuck. I…read moretried to fix it myself but wasn't strong enough. I recommend Gentry's Appliance Repair for quick friendly service! Family business and local and a fair price.

Had me order parts and then declared they do not have ability to repair my appliance.!!…read moreDo not expect much from Gentry aside from wasted time.

Cory did a great job getting my service issue resolved with the extended warranty company and made…read moresure we got a new washing machine quickly.

I was really impressed with Cory at Judd & Black. He was extremely helpful, listened well, and I…read morefelt answered a few pointed questions very honestly that led to a cheaper choice. His explanations were helpful, and he was very attentive. I also liked the show room and thought it presented some cool ideas. I was also impressed with their service provision. Cory explained why they can only arrange service for what they sell--which made sense--but then I was impressed with possible outcomes if purchasing there. I would buy something here without hesitation.

I have an Oreck that needed service and within minutes my problem was solved. It has been remodeled…read moreand now looks like a showroom rather than a workshop. Thanks for the demos on the Miele and Sebo. I'll be back!!!!

Been doing business here for 35 years. Always happy with results. When I needed parts, Rectors…read morehad them or quickly got them. Repairs, when needed, were done in-house (locally) with just a day or two turn around. Just purchased a new vacuum after 16 years. Pleased with choices and the info provided, highly recommend.

I had a Generac installed three years ago, and recently, the light on the generator indicated it…read moreneeded service. I contacted TSE from a recommendation of another trades person, and I can't say enough about the high level of service I received. Generator Technican Morgan Anderson came by at the appointed time, and he quickly serviced everything. He found a problem with acid leaking around the battery post. I said I had that repaired about a year ago with a new cable for lots of $$ from the original install company (not TSE), but Morgan said that would never fix the problem as it was the battery. He replaced the battery and trimmed the battery cable back three inches, attached a new post clamp and finished. I wish I had called them last year to avoid the expensive repair (base fee to send out a technician was $450 not including parts!) Morgan is so friendly and competent and is happy to explain what he is doing making suggestions to keep my Generac, which I love, working at peak level. I also got great service from the office manager who took my call to schedule the appointment. And when I made the appointment, the manager said that they charge a flat fee including many normal wear parts for a fraction of the company that installed my system. Of course, I had to pay for the new battery. I highly recommend TSE for Generac installation and maintenance.

Tom Sutton Enterprises completed the install of our Generac generator in one day as promised. They…read moreleft the worksite even cleaner than it was when they arrived. They explained everything before, during and after the install and let us know that we can always call. Everyone from the plumber (who did the gas piping) to the electrician (who did the wiring) worked together like a well-oiled machine. We are very pleased with their workmanship and would highly recommend them. We are now ready for any power outages!

We recently moved to Bellingham. When we arrived our refrigerator wasn't working. We called one…read morecompany who couldn't get to us for a week. They referred us to On Call Appliance Repair. The owner, Scott was there the very next day and fixed it without a hitch. He could of charged us a lot more for a new motherboard but didn't because it wasn't the problem. Scott rocks when it comes to appliance repair and we won't hesitate recommending him to all our family and friends. A+++++

What great service! Scott, the owner, got to us very quickly, assessed the problem with our fridge…read moreand returned promptly after sourcing the correct part. The part we needed for our fridge is typically sold with another, more expensive part but he was able to find exactly what we needed and save us a significant amount. Highly recommend someone so efficient & so honest!

They have been quick and very respectful! We are still in the process of our disaster. but wanted…read moreto say, they got things dried up with equipment. we could still use our kitchen but it was loud. We have not gotten a bill yet we are still in the beginning of this, we will have to have some dry wall torn out / demolition, not scheduled yet but that's next

They are very helpful, efficient and carful with all your belongings. We had a pipe burst that…read moreflooded our house, they were there with a crew within an hour. Boxed up all our belongings and inventoried everything. Our insurance covered the cost, but would highly recommend.