I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.

Responded same day! Courteous and careful. Would recommend!…read more Good value for money. Listened to our concerns and research even though we are not the experts here

My dryer quit working last week. I sought various reviews, starting first with Yelp. I saw in…read moresomeone's comment that Appliance Service Solutions works on LG appliances (a lot of service people don't). I called and a very professional woman answered and set me up for an appointment between 9 and 11 on Monday morning (5/11/20). Monday morning, at 10:45, Mike called to say their previous job ran long and wondered if 11:15 would be okay. I said, "Of course!" They arrived at 11:10. They were wearing masks and gloves. I have a full-size stacked washer and dryer; heavy, to say the least. They checked out my dryer thoroughly and determined it was fine, but they were concerned that my old circuit breaker may be having issues and recommended I wait to use it until I have an electrician out. I was SO grateful to find out my dryer is fine (because I'm actually in the midst of seling my condo). Their price was very reasonable for as long as they were here. I had expressed my concern about a possible fire and they were so thorough. I would definitely use this company again and highly recommend!

Over $160 to walk in the house, and walk right back out. But that wasn't their fault, I turned off…read morethe refrigerator to defrost it, then my wife closed the doors and we left. When I returned for the appointment and opened the doors, it was full of, what else, mold. Definitely not their fault. So why not 5 star? Well the diagnostic charge quote didn't include tax, nor a definition of plus tax (which is another 8.8%), so in addition having to pay almost $150 for 30 seconds, I got slapped with even more. Again, not their fault, but a heads up of "plus tax" would have made it hurt less when in the moment I got the total amount I owed. When unexpected stuff like this happens, having the cost be even more than what is already racing through your head hurts.

I was really impressed with Cory at Judd & Black. He was extremely helpful, listened well, and I…read morefelt answered a few pointed questions very honestly that led to a cheaper choice. His explanations were helpful, and he was very attentive. I also liked the show room and thought it presented some cool ideas. I was also impressed with their service provision. Cory explained why they can only arrange service for what they sell--which made sense--but then I was impressed with possible outcomes if purchasing there. I would buy something here without hesitation.

Ok, Judd and Black made it right. I do wish I had asked to speak to the manager but after having…read moresuch a bad experience all around I felt like I was out of options A new technician came out and and showed me that it WAS working and I just didn't know how to start it. To be fair, a lot of people messed with and tried to get it going, and the other technician didn't even ask about how I was turning it on after he replaced the control panel. I will say it does really impress me when a business apologizes and makes it right. So I am taking down my bad review.

Good communication, showed up and replaced my dishwasher mother board as predicted and promised.read more

Tim came out and quickly diagnosed and fixed our stove. Honest, fair pricing, and a nice guy. I'd…read moredefinitely use Siebert's again.

The small turbo attachment on my Miele wasn't functioning well. I took it to another place in town…read moreand they informed me I needed a new belt. Took about 4 weeks to get the belt. Then I couldn't figure out how to install it. That shop didn't know either. Enter Leah at Rector's! She took it apart, determined it was not the belt at all but hair caught deep in the machine, causing the rotation to slow. She cleaned it out for me and got it going. I was able to return the belt to the first shop. Leah knows what she's doing and is honest and forthcoming with information. I really appreciated this so much. This shop will be my go-to from now on. Excellent service and knowledge! She also sells a great furniture polish that even works on stainless and granite. Bought a can of that and love it!

Brought in the old Miele to see if it was repairable. Via free estimate was told nope, too…read moreexpensive to fix. Was on the fence on either a new Shark (elsewhere, $160) or an on sale Miele or Sebo (about $300+). When I went to pickup the old one, they showed me a used Miele ($100) with similar motor, etc. Done and thank you, Rector Vacuums! Bonus- awesome knowledge shared re: vacuums and different levels of machines!

Horrible customer service! I ordered my vacuum bags (horribly over-priced) over 2 weeks ago, and…read morestill have not received them! I just spent over $75 on 10 vacuum bags AND I live in the same state, on the same side of the mountains! When I tried to call to find out what had happened, both the 800 number and the 360 number say they are out of service! WTH?! I love my vacuum, but if the company is this flaky, I will purchase a different brand!!!

Miracle Mate in Bellingham's customer service is nonexistent. I was charged twice for 1 set of…read moreextra bags. January 2 the charge was $139.50 and January 3, the charge was $149.50. Who knows what the price should be? I only received one bag shipment in February, and despite many phone calls, have had no resolution, neither bags nor refund. In fact, I can hear voices when they answer the phone, but am immediately cut off. Cool, huh? I suspect I won't ever get a refund. Just wanted others to know the integrity of this dealer. The machine costs over $2,000.