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    2 years ago

    Went into the Bellingham branch 3/6/24, first time ever in Home Goods. I encountered the rudest cashier, I will never go back.

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    Hobby Lobby - Photo taken for my Yelp Friend!

    Hobby Lobby

    3.8(17 reviews)
    0.1 mi

    I love this store and visit it almost weekly. it's my feel good place to visit…read more The atmosphere is wonderful BUT I have one problem and that's the management. When you are a manager you should know when your busy times are and you should staff accordingly so that your checkout lines move quickly and smoothly. You should have at least 2 managers or shift leaders up front to help with any issues at the registers when you have at least 6 open. You also need to have enough cashiers to move the lines along. when you have only 2 registers open and you have 3-4 people in each line you need to call for another cashier. Your cashiers should be polite and say hello or how's your day going but they should not start an actual conversation that slows down the lines. I have seen many frustrated customers waiting in long lines, I am not the only one. It is important to keep those lines moving quickly so you keep your customers happy. I understand that without scan bars on the products that it is not as quick as a store with them but I believe that the cashiers should be taught to input a bit faster and cutting the conversations down while doing this would help so they can concentrate on the items being imputed. They can be polite (which they all are) but if they would just cut those conversations down it would really help. So to sum it all up I believe either the manager needs retraining or he/she needs to have regular meetings to instruct the cashiers how to help the lines move faster. Staffing during busy times is also very essential, enough at the registers and enough on the floor.

    Definitely recommend Hobby Lobby during the holiday season! Mid December and most Christmas stuff…read moreis already 50% off and so many giftable items and also stuff to make gifts with! Love this place. Prices are very reasonable and the selection is terrific! We grabbed a lot of stocking stuffers here! The lines were kinda long but they did add cashiers around the time we checked out so not bad at all!

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    HomeGoods - furniture - Updated May 2026

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