I've always enjoyed shopping at Greenhouse. It is a local icon as downtown Bellingham stores go…read more Prices are sometimes high, but the quality is always excellent. I purchased a dining table from my list of "likes" that was luckily available from the floor display. Lead times for others I was interested in were very long through no fault of the store. The sales person, Zach, was a joy to work with. I'm very pleased with the table and the service.

The sales clerk, Gabe, was both a great representative for the store and an ambassador for…read moreBellingham. He went out of his way to make us feel welcomed and shared names and locations of other places we should explore.

Oleg and Kyler were amazing, very caring about my sofa, they where fast and took there time,…read moresetting everything up Nicely, thank you so much!!

I purchased a recliner from Box Drop in Bellingham approximately a year ago. Value yes but you get…read morewhat you pay for no way around it. Recliner has broke and I called in and was told by a gentleman that they have no control over how their stuff is made and nothing they could do. Just beware you always get what you pay for.

Limited selection of good and very overpriced. Did not felt welcome by staff. Sad they couldn't be…read moremore welcoming .

This place is great! If you need something for a project or some kind of home/garden improvement…read morework, ALWAYS check here first before going to a hardware store. I just bought an electric sander for 10 bucks for example. Inventory apparently changes regularly so check back often, you never know what you might find!

We recently bought a new sofa at Wilson's with delivery in time for Mother's day. The delivery crew…read morearrived on time and had us set up quickly. After their departure, we noticed a significant factory defect, and I phoned the store and texted photos to confirm the issue. The company response was 100% timely and effective, traveling to confirm the issue and replace the problem component. Every person in this dialog was cordial, responsive, and efficient. This company ranks among the highest integrity operations we've ever had commerce with. We are extremely happy with the product and the service, and highly recommend shoppers consider Wilson's for your furniture purchases.

I went into the store to make a few purchases. Two cells people were busy and when I ask the lady…read morebehind the counter who was on the computer for help she was busy. I walked around a bit that went back to her and ask her if there was anyone that could help me. She was very unpleasant and seemed a bit irritated. She said it would be a minute so I continued looking around. Another couple came into the store and when I looked over I noticed her talking to them and helping them instead of telling them to wait a minute she was going to help somebody else. I waited a few more minutes. That is very unprofessional when one customer is waiting and they help newer customers. I just walked out and decided to do my shopping in Bellingham where I live.

Updated; I received a call the next day from General Manager Bob Dodge. He showed genuine concern…read morefor my posted review. Typically, a retailer doesn't want negative publicity in the social media world of today. He generously and/or appropriately gave me a refund of a portion of the price I paid to a figure I felt was fair. I accept that my experience was the result of a sales person who is either in the wrong job or was having a bad day. When I have a need to return to this store, I will choose to be helped by a more considerate sales person. Original post. I've never purchased furniture at Samuel's myself but have accompanied friends who have and have, myself, been impressed with the selection of quality items and the staff who helped in my friends purchases. On October 15, I entered the store in search of an end table for a particular spot in my house. I was greeted by Mr. Van Den Berg. I explained what I was looking for and we moved around the store but found nothing that seemed right. He suggested I look around and he proceeded to sit at his desk. As I walked by, I saw an interesting piece that was near where he was sitting and was obscured by a fake plant that sat on top. It was marked "Hue Round Stool" # 12532 or 928419. It was made from laminated wood that made up a conga drum-like "stool". The glue had obviously failed from severely shrinking wood and there were cracked seams around the entire item. The SALE tag showed it to be marked down to $119 from a regular price of "$259". It was in very bad shape for the quality of what the store sells, but it was perfect for what I was looking for. I asked if it could be marked down more and I received a cold and emphatic "NO". I was tired of searching for the right item and agreed on the "as-is" price. While Mr. Van Den Berg was writing up the sale, I noticed on the attached tags that the original price tag indicated that the regular price was $199, not the $259 which was the MSRP. The sales tag was blatantly misleading. I pointed it out to Mr. Van Den Berg and noted that this "table", which was really a stool and would have sold at a garage sale for $20, wasn't even half off. All he had to say was that he would point this out to management. I proceeded to pay for the "table" since it was what I was looking for even though it was, in my opinion, over-priced. I asked if it could be carried to my car and he said he couldn't do it and nobody else was around. I carried it myself. I have to say, I am happy with the "rustic" table, but not happy with the experience. Most people would have seen this item as something to use in a garage or IN the fireplace. So much for my taste in furniture. I feel that I took it off their hands and would have praised Samuel's for selling it at a reasonable price.

Your staff is very attentive and supportive of my purchase of a very nice amazing mattress…read more Probably the best mattress I've ever owned. Thank you. Scott Peterson.

Great store with a wide selection of all things for your home, patio, and deck. Employees were…read morehelpful and friendly. Bathrooms were unlocked (unheard for this Portlander). I easily outfitted the remaining items for my boat, and returns were easy for the things that didn't quite fit. Huge store with fair prices on high quality goods. I'll be back!

As someone who frequently makes trips up over the border to head to Ikea, I was excited for a…read morelarge-scale furniture store closer to home. I headed there soon after they opened, and was both shocked and pleasantly surprised to see they had, quite literally, taken over the ENTIRETY of the former K-dog store in Sunset Square. In other words: THIS PLACE IS HUGE. I would describe At Home as a combination of Ikea, Costco and Big Lots with a little bit of Pier One thrown in for some character. It feels like they have everything you could possibly need to turn your house or apartment into a cute space. From outdoor furniture to indoor accessories to wall art this is basically a one stop shop that would have been a dream place back in the old days when I used to decorate model homes. But what At Home offers in selection (and decent prices) it lacks in character and inspiration. In other words, you pretty much need to bring your own creativity. Yeah, they have a few mini room displays tossed around the store for inspiration, but one of the things I love about other stores (think Ikea or, locally, The Greenhouse) is that they display entire rooms, or at least vignettes, that spark ideas and - presumably - result in consumers buying more products than they initially planned. I love the inspiration I get when I see not only a couch displayed, but an entire room. At Home definitely lacks this, even though they have MORE than enough space to accomplish it. The MOST frustrating part about the store was the absolutely abysmal setup of the checkout area. There are no lanes, just a small grouping of cash registers and one master line - which would be okay (it works in some places) if there was a way for cashiers to indicate they're free to serve you. But there's not. And the angle of the line is such that you can't SEE the cashiers. So they each have to basically jump out into the aisle to announce they're free. It's REALLY weird, and super bad planning. I felt bad for them! Also, the smell inside this place was overwhelming - worse in some aisles than others. I'm going to give them a pass on it, as they're new and I assume that "fresh plastic/paint/?" smell will disperse after a time. But if you're sensitive to smells, I'd give it a little time to air out before going.

Karen and her crew of four delightful young women made a difficult chore so much easier! I cannot…read morethank them enough for their professionalism, hard work, and kindness. Love the store, too! Always great treasures to be found!

Seriously, check my purse in a dirty locker or leave it in my car upon walking in the door? What am…read moreI going to possibly put in my tiny purse?That would be of any value? I came in looking for a dresser and e eight foot long piece of conduit... Did I stay?No, absolutely NOT. I felt like I was treated like a criminal walking in the door by the two road workers... I i am not gonna leave my purse in my car either.As I don't know, the neighborhood and who's watching. Not to mention the prices are ridiculously overpriced and cluttered. I had a similar experience many years ago. Via rude, a staff member and haven't gone back until today.Giving it a second chance.And after that experience, trust me, I'll never go there or recommend it again...

Wonderful back and forth regarding my questions and good answers; we are very happy with the…read moreSaarinen style table with granite top of white and gray and white base and white glove assembly; a big purchase for us but good one and less than the Design within Reach real McCoy, which wasn't in our price range. THANKS!

I am replacing my initial review of five stars with this…read more I purchased a leather and steel love seat in Sept 2021. The price was $2100 which was a major purchase for me. The sales person was very kind and helpful during our interaction. We had some questions that he couldn't answer. He attempted to talk with the owner in another room and was given little and uninterested attention. Later as we were discussing the item and purchase, the owner happened to pass through the showroom and the sales person again attempted to ask him a question and he was given a flippant rather rude answer. It gave me the feeling of disrespect of the sales person as well as us, the customer. We purchased the item anyway, though we seriously considered walking. Now, 2+ years later, we have discovered a failure in the cushion hook and loop attachment system. The cushion is held in place by a strip of hook and loop (Velcro) along the front edge. The hook strip is sewn onto the couch. There is no loop strip. Instead hook strip grabs the fabric on the bottom side of the cushion. That fabric has kind of a fuzzy surface. When we remove the cushion, the hooks tear a little bit of the fabric away until I found that the fabric now has a hole in it. If it was a true hook and loop, the fabric would not have been subjected to this tearing. Of course this only happens when the cushions are removed for cleaning underneath. Admittedly, I haven't clean under the cushions more than six times in the last two years. That is not very many removals of the cushions that would warrant a "normal wear and tear" defense. The owner's earlier conduct was repeated when I called him about the failure. Disinterest and disregard. He answered "When we separate the cushion from the body of the chair, we place our hand right next to the Velcro and release it with a sliding motion, rather that just pulling up on the cushion. That lessans the tension on the connection point. I don't know what else to say. No one has every pointed this out." The couch didn't come with an Owner and Operation Manual. I didn't know that there was a procedure for removing the cushions. I am extremely disappointed in the owners attitude toward customer service and the quality of the company products. Although the over quality of the piece is good, I would not recommend doing business with this company.