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    Went into the Bellingham branch 3/6/24, first time ever in Home Goods. I encountered the rudest cashier, I will never go back.

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    Ashley Furniture

    Ashley Furniture

    2.7
    (26 reviews)
    1.0 mi

    When they say they have a one month return guarantee, they need to stand behind it. For the last…read moreyear, I've had to sit on an uncomfortable double recliner, and every day I am reminded how I wanted to exchange it and they refused. I knew how uncomfortable it was after about three days. The controls were very hard to reach. Not standing by their advertised word does not get repeat customers. I'm about to furnish another home and am looking at everyone else's furniture, not theirs.

    Salesperson was lovely…read more Otherwise, that was just about the worst delivery experience I have ever encountered. They attempted to bring the couch inside and it did not fit through the door. They tried once while taking photos of how it didn't fit. The man just kept saying customer service. He then rushed us to choose whether to keep it. He got annoyed when I asked for a moment to discuss with my partner if we would try ourselves. We opted to keep it and they dropped the couch down on the walkway on top of our cushions and left. When I called customer service to ask what we can do if it doesn't fit, she said if there is any damage at all I will receive no refund. She was very unhelpful and rude. The delivery team did not inform us that if we keep it we can't get a full refund. Photos who how they left the couch and the damage that the delivery team made to our couch. This was seriously the most stressful and worst delivery experience of all time. I will never shop with this company again.

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    Ashley Furniture
    Ashley Furniture
    Ashley Furniture

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    HomeGoods - furniture - Updated August 2026

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