I was referred to Environix by my realtor and very glad for it…read more Matt Conway was the inspector. He was on-time, professional and very personable to work with. Before he left, he gave me an verbal summary of his results and then followed up within a couple of days with a professional report, complete with photos, charts and recommendations about how to remedy a whole range of issues (mold, humidity, carpeting, staining, etc.) The big surprise was that the mold in my house was within the normal range and did not recommend professional treatment. I can clean it myself with common household cleaners. As I read the one-or-two other reviews that say they had a horrible experience, I wonder if they are actually talking about the same company. Believe me, you will be very pleased if you call Environix.

Matt at Environix was wonderful. They're not just out to get your money. He answered tons of…read morequestions and was very thorough. We had major water damage and mold issues in our finished basement. At the end he gave a much more cost effective solution than another company that quoted several thousand dollars, and it achieved the same end result. They came very quickly and were responsive throughout the process.

We had them come out and spend the time to look at the work. They provided an estimate and we set a…read moretime to do the work. When it was time to get on the schedule they were all of the sudden restructuring and did not want to do the work. No accountability after committing to having the work done.

If I could give zero stars, I would. Dry Guys Restoration and Optimus Property Solutions have left…read moreus physically sick, financially devastated (over $10,000 lost), and displaced from our home -- twice. We moved into our apartment in late October 2024 and almost immediately found severe water damage, black mold, and extreme humidity. The discoveries spiraled into CAT3 mold, major water damage, and rotted sills/studs in the wall, despite property management claiming the apartment to be mold free, leak free, clean, and inspected prior to moving in. Dry Guys "inspected" the unit on November 8, 2024 -- and 170 days later, the repairs are still incomplete. I warned both companies about my autoimmune disease, epilepsy, and health sensitivities to mold -- but they ignored it. I ended up hospitalized during this ordeal. Dry Guys' workmanship was horrific: * Flooring was incorrectly installed with gaps sloppily filled with caulk. * Countertops were installed chipped and left sticky with residue. * Plumbing failed repeatedly -- the garbage disposal didn't work, the sink leaked, the faucet wasn't installed correctly. * They built the countertop too short, then shaved down the support beam to force fit our dishwasher (likely compromising its stability). * Containment was a joke: the barriers failed repeatedly, letting dust and spores spread through our entire apartment. During the restoration process, the subfloor was left exposed, we had no access to our kitchen for months, and temperatures dropped during winter -- yet neither company declared the unit uninhabitable, even when it legally was. Kashia from Optimus Property Solutions told us they couldn't do anymore than refund rent and some cleaning fees, stating, "the owner has put thousands and thousands of dollars into repairs" -- while the owner publicly bragged on Instagram about turning a $400k purchase into a $1 million valuation on our complex. His website bio even highlights how he became a millionaire at 32. Clearly, protecting profits mattered more than protecting tenant safety. After a "alleged" second leak surfaced, the companies ignored us again -- refusing to open walls, ignoring dripping sounds and mold smells, and brushing off standing water beneath the apartment. We were told, there's no leak, not our problem -- while condensation puddled on our windows, the smell once again destroyed our items, our clothing grew wet inside drawers, and puddles gathered under our apartment. In short: * Dry Guys Restoration's work was rushed, unsafe, and incomplete. *Dry Guys left a complete mess behind that I'm still cleaning up to this day, and wouldn't properly fix the work they had poorly executed. They refunded $294, which I had to fight for, it took forever to get the check, and doesn't begin to cover for our time, emotional distress, sickness, or damages. * Optimus Property Solutions protected profits over tenant health and legal responsibilities. * We were left sick, homeless, financially drained, and traumatized while the "alleged" leak is still in our apartment and NO ONE is taking responsibility or trying to fix it. Avoid these companies at all costs if you care about your health, safety, or sanity. *Will update with any changes* *This post reflects my personal experience and opinions*

We had a terrific experience with AEC, from estimate to completion. Work crew was very…read morecommunicative and extra respectful of our home. Work was done on schedule and very carefully, cleanup inside and outside the house each day was thorough. And Mike was extremely helpful with his onsite estimate. AEC was the only estimator we talked to who told us about the ZAI Trust, which processes claims for residential asbestos insulation removal and re-insulating costs if material tests positive for their product. That's a big deal. Would recommend AEC services without hesitation.

We contracted with American Environmental to test for asbestos, remove some of the piping and a…read moreboiler that was being replaced. Their bid included three days to complete the project. We were assured that if the pipes were not wrapped with asbestos material that there would be a substantial reduction in the bid. However, we did not find out that they don't actually do asbestos testing until two days before the project was to start. Luckily, I was able to get the testing done the next day and sent them the results which showed we were negative for asbestos. Unfortunately, it turned out that our boiler still had some water in it and the workers had to pause while it drained. In spite of that, the project was still completed in less than three days, but American Environmental refused to provide the promised discount. In addition, there was piping to be removed which was marked with a magic marker by the supervisor. The markings were complicated to decipher but the supervisor in charge assured us he would be there to instruct the crew. He did not show up and has since denied that he said he would be there. The result was confusion among the workers as to which segments they needed to remove. We had to contact the contractor, who sent a boiler expert over to work with the crew. We have tried to resolve this issue with American Environmental, and obtain the promised cost reduction, but their responses were rude and intractable. I would not recommend them.

They are very helpful, efficient and carful with all your belongings. We had a pipe burst that…read moreflooded our house, they were there with a crew within an hour. Boxed up all our belongings and inventoried everything. Our insurance covered the cost, but would highly recommend.

They have been quick and very respectful! We are still in the process of our disaster. but wanted…read moreto say, they got things dried up with equipment. we could still use our kitchen but it was loud. We have not gotten a bill yet we are still in the beginning of this, we will have to have some dry wall torn out / demolition, not scheduled yet but that's next

Had 11 bags of asbestos tile waste to dispose of and Jimmy & crew were very efficient to work with…read moreand provided me the requirements and paperwork, and made the process very straightforward. Pricing was very fair. Thanks!

Overcharged by about 50% for asbestos inspection. Never sent invoice. Then threatened to place…read moremechanic's lien on property within days of sending invoicing and trying to collect.

It's rare these days to be able to call a company where real people answer calls and have the…read morepatience to listen and take the time to explain the options. Alan, the Project Manager from Genesis was exceptional. He is knowledgeable, professional, and kind, and shows a genuine desire to help people. He came right at the appointed time and was thorough despite his busy schedule. He came to assess if there was too much moisture still in the ceiling drywall from water that had leaked into the suite below mine a week earlier and provide an estimate on the cost to do repairs. Alan double-checked and triple-checked using his various tools. He was very patient to answer all our questions to our satisfaction. I highly recommend Genesis and will use their services again.

Genesis Restorations provided thorough, accommodating, and overall excellent service throughout our…read moreexperience with them as they renovated our clinic. The additional considerations required to do renovation work in a clinical space were managed smoothly and Genesis was able to fit the work required into our limited time constraints. We were able to navigate the city, infection prevention, and other contractor needs with ease because Genesis took on the brunt of the coordination efforts. The space was left looking even cleaner than it was prior to the renovation and we never had to worry about the work interfering with our patient care. Much appreciated, genesis!

We are grateful to have found Luke Larson and his company Cascade Mold Inspection to perform the…read moremold remediation on our house. Luke Larson, owner, has done an exceptional job of identifying, physically removing, and treating the contaminated areas; all according to protocol and in a timely manner. Luke is reliable, knowledgeable, conscientious and a hard worker. I highly recommend Cascade Mold Inspection for any issues with water damage and mold contamination.

From the owner: Cascade Mold Inspection LLC is certified by MICRO (Mold Inspection Consulting and Remediation…read moreOrganization). We follow industry standards and guidelines. We use state of the art equipment to ensure we get you the best and most accurate information. Mold remediation is the process of removing mold contamination. We follow the IICRC guidelines outlined in their document the IICRC S520 Standard and Reference Guide for Professional Mold Remediation. Following these guidelines insures that mold spores are removed safely and efficiently. At Cascade Mold Inspection LLC we take care of the visual mold inspection, air sampling, surface sampling, bulk sampling, mold remediation protocols, and conclude with mold remediation.

I hired Puget Sound Abatement to perform abatement work at my home after a tree strike, and my…read moreexperience was extremely disappointing. Three items--a partial curtain rod, crib hardware, and a stepping ladder--went missing after the period their crew had exclusive access to my home. A value of $373.96 from a $41,019.80 bill. I have timestamped photos showing these items being present before work began and during, and missing after their crew finished. Despite providing this evidence and a detailed timeline, the company repeatedly denied responsibility, suggesting the items may have been moved before their arrival, even though we had not lived in the home and no other work had occurred during that time. It makes no sense for us to lose these 3 random items as they claimed when there were much more valuable items in the impacted room. The company promised comprehensive documentation of all items handled for insurance purposes, but what I received was incomplete and inconsistent. Some photos were sent to my husband, and there was no clear record of items removed from certain rooms and where they placed each item in the kitchen. When issues were raised, the company provided shifting explanations and ultimately refused to reimburse the $373.96 replacement cost for the missing items. Additionally, I had to correct a previous billing error where I was charged for all quoted hours that were not worked. This, combined with the poor communication and lack of accountability, left me with no confidence in their professionalism or customer service. I am sharing this experience so other homeowners are aware of the risks and documentation issues. If you expect clear records and accountability, I recommend considering another company.

A person came to look at our kitchen to give us a quote for demolition. He said he would e-mail us…read morean estimate, but never did. I wrote to the company to request that the quote be e-mailed to us, but we never received the quote. If the communication is this bad when simply requesting a quote, I can only imagine how poor it would be if we had hired them.