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Arrow Home Inspection Group

5.0 (2 reviews)
Closed • 10:00 am - 3:00 pm

Services - Arrow Home Inspection Group

Home inspection

Environmental testing

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5 years ago

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Environix

Environix

(43 reviews)

Pinehurst

When I just moved into a house I recently purchased and moved out the previous owners'…read morerefrigerator, I found mold on the wall next to the refrigerator. I tried not to panic and cleaned it off with bleach. I also called Environix a week or so later because I smelled that mildewy musty smell. Brian was very nice to me on the phone -- gave me advice, told me more about mold, etc. I was very pleasantly surprised that he didn't do what most companies would do -- tell me he can't tell me anything until he comes to look at it (and charges me). We left it at I will paint it with a mold killing paint that I bought and if I still smelled the smell, to call back and someone would come take a look. Unfortunately, I did have to call them back a couple weeks later and Dustin came to my house. He was great. Given the panic factor that the word "mold" elicits in me (and others I'm sure), he could have played off that and tried to sell me a lot of costly services. But he didn't -- and I really appreciate that. He did a thorough inspection of the room and the crawl space below it and talked to me for quite a while about a plan forward. Yes, I paid for his visit but it was well worth the cost because we came up with a plan for me to address the mold issue (which is thought to currently be limited to the laminate flooring which needs to be replaced anyway). So, I'll try the steps that he and I discussed and hopefully not have to call them again. However, if it doesn't work, I will definitely call them (and recommend them to others) because they are not only helpful but they seem to be very honest and willing to help people (i.e., not just make a quick buck).

Edwin was very helpful with his suggestions on how to tackle our exterior mold problem. It turned…read moreout that we didn't need his services, but he gave me suggestions as to which product to apply and how best to apply it. He could have recommended expensive interventions, but instead he shared information with us for free. We really admired his knowledge and integrity.

Arrow Home Inspection Group - home_inspectors - Updated October 2026

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