First, ServPro, gave me an estimate for mold remediation and kitchen demolition for $4,440.13,…read morewhich was the worse case scenario. So, the demolition could be more or less. This estimate does not include the reconstruction (putting the kitchen back together). I have a tenant in the location and certainly wouldn't want anyone to suffer in a kitchen that was not functional. I asked for a reconstruction of the kitchen (the estimate for that is forthcoming). What is puzzling to me is that I had to ask for the photos and the moisture reading after their initial visit to the property. Why should I have to ask for that? Isn't that part of their inspection service? Note: I paid the inspection fee, too. Then I asked for a breakdown of the initial estimate, line-by-line, and now the estimate has increased to $4,600.73. And the estimate has terms I can't even understand. How can a worse scenario estimate increase? I don't understand this at all. Have others experienced this with ServPro in Bellingham, WA?

Randy from ServPro did a fantastic job with a clean-up he did for one of our elderly clients. He…read morewas quick, professional, and very kind. We will definitely use ServPro again!

I want to first state that the work done at our house was excellent and timely and the field…read moreworkers were professional and kind. The issue and concern we have with Foundation Restoration is a lack of transparency. We had 32 posts replaced under our house and were given a "lump sum" estimate that we signed and agreed to. It was communicated to us that the work would take place from 10/31-11/2 (roughly 3 days). The job wrapped up yesterday and in total it only took them one full day and 3/4 of another. We received our invoice this morning which literally just had a one-sentence description of the work followed by the remaining balance. I appreciated their promptness in getting us an email and requested that we see an itemized breakdown of how our $8k+ job was delineated. All I was looking for was to see how much of the $8K+ was going to labor and how much was going to materials. After three different exchanges, they are still refusing to give any information. Our house was flooded last year and over the course of 8 months repairing our home, we have worked with numerous companies. EVERY company we have worked with has at minimum given us a breakdown of labor and material costs. I'm frustrated because I genuinely believe the cost for our project was estimated significantly higher than the actual cost and Foundation Restoration is unwilling to specify their labor/material costs so they can hide behind a "lump sum" estimate. For these reasons, I would NOT recommend Foundation Restoration.

We had Foundation Restoration come take a look at the crawlspace of our recently purchased home…read more They were incredibly professional and helpful throughout the entire process. If we ever need any more work done, they will be the first people we call!

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Joel and Matt came by to look at my basement wall, where I feared there was mold. They explained to…read moreme that it was lime efflorescence from the concrete foundation and not mold, restoring my peace of mind. They also looked at my basement bathroom, where there is probably mold growing under the tile - a problem I hadn't been aware of. They made recommendations for how I could address it. I fortunately don't need their remediation services right now, but if I ever do, I'll certainly keep this company in mind to do the work. I appreciated their friendliness, professionalism, and patience.

ELM Construction provided superior value with regard to cost and attention to our desires. More…read morethan that, they were extremely proactive in recommending certain actions, especially as they resulted in lower costs. The ELM owners were very responsive and this was important since we were unable to "supervise" the project due to work and other responsibilities. The communication was great and we so appreciated the extra care and thoughtfulness extended by all members of the ELM team. No surprises and no disappointments! Thank you, ELM!

From the owner: We are a full service contractor specializing in insurance restoration, fire and water damage. We…read morecan also build and renovate home or you business.

We had them come out and spend the time to look at the work. They provided an estimate and we set a…read moretime to do the work. When it was time to get on the schedule they were all of the sudden restructuring and did not want to do the work. No accountability after committing to having the work done.

If I could give zero stars, I would. Dry Guys Restoration and Optimus Property Solutions have left…read moreus physically sick, financially devastated (over $10,000 lost), and displaced from our home -- twice. We moved into our apartment in late October 2024 and almost immediately found severe water damage, black mold, and extreme humidity. The discoveries spiraled into CAT3 mold, major water damage, and rotted sills/studs in the wall, despite property management claiming the apartment to be mold free, leak free, clean, and inspected prior to moving in. Dry Guys "inspected" the unit on November 8, 2024 -- and 170 days later, the repairs are still incomplete. I warned both companies about my autoimmune disease, epilepsy, and health sensitivities to mold -- but they ignored it. I ended up hospitalized during this ordeal. Dry Guys' workmanship was horrific: * Flooring was incorrectly installed with gaps sloppily filled with caulk. * Countertops were installed chipped and left sticky with residue. * Plumbing failed repeatedly -- the garbage disposal didn't work, the sink leaked, the faucet wasn't installed correctly. * They built the countertop too short, then shaved down the support beam to force fit our dishwasher (likely compromising its stability). * Containment was a joke: the barriers failed repeatedly, letting dust and spores spread through our entire apartment. During the restoration process, the subfloor was left exposed, we had no access to our kitchen for months, and temperatures dropped during winter -- yet neither company declared the unit uninhabitable, even when it legally was. Kashia from Optimus Property Solutions told us they couldn't do anymore than refund rent and some cleaning fees, stating, "the owner has put thousands and thousands of dollars into repairs" -- while the owner publicly bragged on Instagram about turning a $400k purchase into a $1 million valuation on our complex. His website bio even highlights how he became a millionaire at 32. Clearly, protecting profits mattered more than protecting tenant safety. After a "alleged" second leak surfaced, the companies ignored us again -- refusing to open walls, ignoring dripping sounds and mold smells, and brushing off standing water beneath the apartment. We were told, there's no leak, not our problem -- while condensation puddled on our windows, the smell once again destroyed our items, our clothing grew wet inside drawers, and puddles gathered under our apartment. In short: * Dry Guys Restoration's work was rushed, unsafe, and incomplete. *Dry Guys left a complete mess behind that I'm still cleaning up to this day, and wouldn't properly fix the work they had poorly executed. They refunded $294, which I had to fight for, it took forever to get the check, and doesn't begin to cover for our time, emotional distress, sickness, or damages. * Optimus Property Solutions protected profits over tenant health and legal responsibilities. * We were left sick, homeless, financially drained, and traumatized while the "alleged" leak is still in our apartment and NO ONE is taking responsibility or trying to fix it. Avoid these companies at all costs if you care about your health, safety, or sanity. *Will update with any changes* *This post reflects my personal experience and opinions*

Quick to respond to my request, they were able to come out and take care of the hole I had in my…read morecarpet. Can't even tell that it was there and all for a decent amount. Would definitely use again. And friendly

From the owner: Integrity Carpet Care LLC provides carpet cleaning, restoration, and installation to Whatcom…read moreCounty, WA.

I have had the pleasure of having LJ's Handyman Services remodel my former home and now my new…read morehome. They are always thorough, professional, and their workmanship is the best! Every employee that I have had the pleasure of meeting has been very knowledgeable, punctual and performed any job better than expected. They have always gone above and beyond and I have recommended them to friends and family and will continue to. Thank you so much for all you have done to make my home even better than you found it!

What a bunch of yahoos and a-holes. Park like sh!t, block residents in, play loud buttrock while…read morethey are pretending to work, leave debris and trailers full of debris blocking parking spots for days after the job is 'complete', no respect for the people who live at job sites. Takes them 24 hours to complete a simple task. Do not hire these guys, not worth the headache