They did an amazing job drying out the water that flooded my salon. The flooring needed to be…read morereplaced and they did that as well, looks beautiful! They had machines set up to start drying very quickly and worked around my business hours to replace the flooring. Would highly recommend!

Gavin was incredibly professional, knowledgeable, and thorough during his prompt inspection…read moreappointment that we made over the phone with him just a couple of days ago! We are 100% pleased and impressed! His communication skills are excellent, and he is also so reassuring and emotionally intelligent. Gavin efficiently assessed our fairly extensive problem, using professional equipment to detect damage beyond what was visible. He explained the various steps and the order in which they need to occur for proper mitigation and repairs. He is very generous with his knowledge, and patient in his explanations of factors involved in the necessary mediation process. He gently shared his reasoning in a kind and respectful way, offering specific options for addressing the problem. His upbeat, personal professionalism allowed us to feel much calmer and more confident regarding the entire situation. We are so grateful.

First, ServPro, gave me an estimate for mold remediation and kitchen demolition for $4,440.13,…read morewhich was the worse case scenario. So, the demolition could be more or less. This estimate does not include the reconstruction (putting the kitchen back together). I have a tenant in the location and certainly wouldn't want anyone to suffer in a kitchen that was not functional. I asked for a reconstruction of the kitchen (the estimate for that is forthcoming). What is puzzling to me is that I had to ask for the photos and the moisture reading after their initial visit to the property. Why should I have to ask for that? Isn't that part of their inspection service? Note: I paid the inspection fee, too. Then I asked for a breakdown of the initial estimate, line-by-line, and now the estimate has increased to $4,600.73. And the estimate has terms I can't even understand. How can a worse scenario estimate increase? I don't understand this at all. Have others experienced this with ServPro in Bellingham, WA?

Randy from ServPro did a fantastic job with a clean-up he did for one of our elderly clients. He…read morewas quick, professional, and very kind. We will definitely use ServPro again!

We had them come out and spend the time to look at the work. They provided an estimate and we set a…read moretime to do the work. When it was time to get on the schedule they were all of the sudden restructuring and did not want to do the work. No accountability after committing to having the work done.

If I could give zero stars, I would. Dry Guys Restoration and Optimus Property Solutions have left…read moreus physically sick, financially devastated (over $10,000 lost), and displaced from our home -- twice. We moved into our apartment in late October 2024 and almost immediately found severe water damage, black mold, and extreme humidity. The discoveries spiraled into CAT3 mold, major water damage, and rotted sills/studs in the wall, despite property management claiming the apartment to be mold free, leak free, clean, and inspected prior to moving in. Dry Guys "inspected" the unit on November 8, 2024 -- and 170 days later, the repairs are still incomplete. I warned both companies about my autoimmune disease, epilepsy, and health sensitivities to mold -- but they ignored it. I ended up hospitalized during this ordeal. Dry Guys' workmanship was horrific: * Flooring was incorrectly installed with gaps sloppily filled with caulk. * Countertops were installed chipped and left sticky with residue. * Plumbing failed repeatedly -- the garbage disposal didn't work, the sink leaked, the faucet wasn't installed correctly. * They built the countertop too short, then shaved down the support beam to force fit our dishwasher (likely compromising its stability). * Containment was a joke: the barriers failed repeatedly, letting dust and spores spread through our entire apartment. During the restoration process, the subfloor was left exposed, we had no access to our kitchen for months, and temperatures dropped during winter -- yet neither company declared the unit uninhabitable, even when it legally was. Kashia from Optimus Property Solutions told us they couldn't do anymore than refund rent and some cleaning fees, stating, "the owner has put thousands and thousands of dollars into repairs" -- while the owner publicly bragged on Instagram about turning a $400k purchase into a $1 million valuation on our complex. His website bio even highlights how he became a millionaire at 32. Clearly, protecting profits mattered more than protecting tenant safety. After a "alleged" second leak surfaced, the companies ignored us again -- refusing to open walls, ignoring dripping sounds and mold smells, and brushing off standing water beneath the apartment. We were told, there's no leak, not our problem -- while condensation puddled on our windows, the smell once again destroyed our items, our clothing grew wet inside drawers, and puddles gathered under our apartment. In short: * Dry Guys Restoration's work was rushed, unsafe, and incomplete. *Dry Guys left a complete mess behind that I'm still cleaning up to this day, and wouldn't properly fix the work they had poorly executed. They refunded $294, which I had to fight for, it took forever to get the check, and doesn't begin to cover for our time, emotional distress, sickness, or damages. * Optimus Property Solutions protected profits over tenant health and legal responsibilities. * We were left sick, homeless, financially drained, and traumatized while the "alleged" leak is still in our apartment and NO ONE is taking responsibility or trying to fix it. Avoid these companies at all costs if you care about your health, safety, or sanity. *Will update with any changes* *This post reflects my personal experience and opinions*

Ren and Harry came in to pick up and clean our blinds which were very dirty and damaged from a…read moreprevious tenant. They were very professional, and let us know that some damage did occur on the blinds while cleaning. We are so thankful that they did the blinds in one day. They did great and we'd recommend them to anyone.

While trying to decide if I should replace my carpet I visited a flooring store in Lynden, WA…read more Their sales representative advised if I decided not to buy new carpet I could just clean the old and the best local place was Northwest Professional Services. I made an appointment and met Jim, who arrived on time. He reviewed my carpet issues, made several suggestions, which I approved, and went to work on some old pet stains. The finished project was better than I expected and less than I had planned to spend. I am pleased.

These guys get the job done! I refer all of my clients when disaster strikes! Keep up the great…read morework!!!

From the owner: 24/7 emergency services for fire and water damage restoration. Certified technicians to make sure…read morethe job is always done right

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Joel and Matt came by to look at my basement wall, where I feared there was mold. They explained to…read moreme that it was lime efflorescence from the concrete foundation and not mold, restoring my peace of mind. They also looked at my basement bathroom, where there is probably mold growing under the tile - a problem I hadn't been aware of. They made recommendations for how I could address it. I fortunately don't need their remediation services right now, but if I ever do, I'll certainly keep this company in mind to do the work. I appreciated their friendliness, professionalism, and patience.

They have been quick and very respectful! We are still in the process of our disaster. but wanted…read moreto say, they got things dried up with equipment. we could still use our kitchen but it was loud. We have not gotten a bill yet we are still in the beginning of this, we will have to have some dry wall torn out / demolition, not scheduled yet but that's next

I can't say enough good things about Service Master Cleaning by Roth - Whatcom County. All within a…read morefour-day period, they provided me with a detailed bid and finished a very challenging cleaning project (bordering on hoarding) for an elderly family member who was admitted to the hospital after a bad fall and is now back home under hospice care. I found everyone on the Service Master team to be professional, courteous, and very hardworking. In particular, I was impressed at their skill in cleaning the carpets and their efficient, thorough work on cleaning the bathrooms and deodorizing the home. I don't think it would have been possible to bring my family member back to her own home again without their help. Their efficient, timely help was worth every penny!!!

excellent experience with insulation co - quick, affordable and excellent quality. Jo was very…read moreaccessible, informative and his team is stellar. Highly highly recommend

From the owner: We specialize in complete attic and crawl space services, including mold removal and remediation,…read morefull cleanouts, and insulation installation and removal. Our insulation options include blown-in, batt, cellulose, foam board, and Roxul (Rockwool) for attics, ceilings, walls, and crawl spaces. Our project expertise covers retrofit upgrades, remodels, additions, garages, basements, shops, and new construction. In addition to insulation, we also provide crawl space access door fabrication, heat duct sealing and repair, drill-and-fill insulation, air sealing, energy audits, and full cleanouts. Save money and save energy with available rebates! We work with PSE, PUD, and Cascade Natural Gas to help customers qualify for local utility incentives. Ask us how much you can qualify for — some homeowners receive up to $2,000 or more in rebates.