First, ServPro, gave me an estimate for mold remediation and kitchen demolition for $4,440.13,…read morewhich was the worse case scenario. So, the demolition could be more or less. This estimate does not include the reconstruction (putting the kitchen back together). I have a tenant in the location and certainly wouldn't want anyone to suffer in a kitchen that was not functional. I asked for a reconstruction of the kitchen (the estimate for that is forthcoming). What is puzzling to me is that I had to ask for the photos and the moisture reading after their initial visit to the property. Why should I have to ask for that? Isn't that part of their inspection service? Note: I paid the inspection fee, too. Then I asked for a breakdown of the initial estimate, line-by-line, and now the estimate has increased to $4,600.73. And the estimate has terms I can't even understand. How can a worse scenario estimate increase? I don't understand this at all. Have others experienced this with ServPro in Bellingham, WA?

Randy from ServPro did a fantastic job with a clean-up he did for one of our elderly clients. He…read morewas quick, professional, and very kind. We will definitely use ServPro again!

We had them come out and spend the time to look at the work. They provided an estimate and we set a…read moretime to do the work. When it was time to get on the schedule they were all of the sudden restructuring and did not want to do the work. No accountability after committing to having the work done.

If I could give zero stars, I would. Dry Guys Restoration and Optimus Property Solutions have left…read moreus physically sick, financially devastated (over $10,000 lost), and displaced from our home -- twice. We moved into our apartment in late October 2024 and almost immediately found severe water damage, black mold, and extreme humidity. The discoveries spiraled into CAT3 mold, major water damage, and rotted sills/studs in the wall, despite property management claiming the apartment to be mold free, leak free, clean, and inspected prior to moving in. Dry Guys "inspected" the unit on November 8, 2024 -- and 170 days later, the repairs are still incomplete. I warned both companies about my autoimmune disease, epilepsy, and health sensitivities to mold -- but they ignored it. I ended up hospitalized during this ordeal. Dry Guys' workmanship was horrific: * Flooring was incorrectly installed with gaps sloppily filled with caulk. * Countertops were installed chipped and left sticky with residue. * Plumbing failed repeatedly -- the garbage disposal didn't work, the sink leaked, the faucet wasn't installed correctly. * They built the countertop too short, then shaved down the support beam to force fit our dishwasher (likely compromising its stability). * Containment was a joke: the barriers failed repeatedly, letting dust and spores spread through our entire apartment. During the restoration process, the subfloor was left exposed, we had no access to our kitchen for months, and temperatures dropped during winter -- yet neither company declared the unit uninhabitable, even when it legally was. Kashia from Optimus Property Solutions told us they couldn't do anymore than refund rent and some cleaning fees, stating, "the owner has put thousands and thousands of dollars into repairs" -- while the owner publicly bragged on Instagram about turning a $400k purchase into a $1 million valuation on our complex. His website bio even highlights how he became a millionaire at 32. Clearly, protecting profits mattered more than protecting tenant safety. After a "alleged" second leak surfaced, the companies ignored us again -- refusing to open walls, ignoring dripping sounds and mold smells, and brushing off standing water beneath the apartment. We were told, there's no leak, not our problem -- while condensation puddled on our windows, the smell once again destroyed our items, our clothing grew wet inside drawers, and puddles gathered under our apartment. In short: * Dry Guys Restoration's work was rushed, unsafe, and incomplete. *Dry Guys left a complete mess behind that I'm still cleaning up to this day, and wouldn't properly fix the work they had poorly executed. They refunded $294, which I had to fight for, it took forever to get the check, and doesn't begin to cover for our time, emotional distress, sickness, or damages. * Optimus Property Solutions protected profits over tenant health and legal responsibilities. * We were left sick, homeless, financially drained, and traumatized while the "alleged" leak is still in our apartment and NO ONE is taking responsibility or trying to fix it. Avoid these companies at all costs if you care about your health, safety, or sanity. *Will update with any changes* *This post reflects my personal experience and opinions*

While trying to decide if I should replace my carpet I visited a flooring store in Lynden, WA…read more Their sales representative advised if I decided not to buy new carpet I could just clean the old and the best local place was Northwest Professional Services. I made an appointment and met Jim, who arrived on time. He reviewed my carpet issues, made several suggestions, which I approved, and went to work on some old pet stains. The finished project was better than I expected and less than I had planned to spend. I am pleased.

Greg pressured washed 20 years worth of grime around our house and patio. The concrete is…read moresparkling. He was on time, efficient and very nice and friendly. I strongly recommend NW Pro and Greg!!

These guys get the job done! I refer all of my clients when disaster strikes! Keep up the great…read morework!!!

From the owner: 24/7 emergency services for fire and water damage restoration. Certified technicians to make sure…read morethe job is always done right

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Great experience on a moments notice!…read more We had a flood over our kitchen floor. Joel came out the same day I called him to assess the damage. He provided an estimate for removing damage and dehumidifiers. After cutting out the area he determined the water intrusion did not require equipment and reduced the cost of the job dramatically. The quality of work was excellent. Containment was placed during the work and edges left clean and taped off.

They have been quick and very respectful! We are still in the process of our disaster. but wanted…read moreto say, they got things dried up with equipment. we could still use our kitchen but it was loud. We have not gotten a bill yet we are still in the beginning of this, we will have to have some dry wall torn out / demolition, not scheduled yet but that's next

They are very helpful, efficient and carful with all your belongings. We had a pipe burst that…read moreflooded our house, they were there with a crew within an hour. Boxed up all our belongings and inventoried everything. Our insurance covered the cost, but would highly recommend.