I found Excellent Maintenance through Yelp. I was looking for someone to do a deep clean on our house that had been rented for 5 years. We were moving back in so I wanted it spic and span. Excellent maintenance was very responsive, flexible, and communicative.
They were able to fit me in earlier than other cleaners could, and initially their price was very competitive. I added window cleaning, and cleaning of carpets in the bedrooms, those two items raised the price a fair amount.
I came by after they had been working on the house during the day, some things were cleaned but they had more work to do. It was nice to touch base with them, face to face. I was surprised that one of the cleaners had their child running around, and they had gone out to grab food so they were eating their dinner at the house. They worked late into the evening and the next morning I received tons of photos by text message showing the results. It definitely looked better than it had.
When I showed up the next day, The garage door would not open. It is the way that I usually enter the house, so it was an inconvenience to have it not working. Once I finally got inside I found the garage door had been disengaged from the opener, by pulling the rope. It took me another 10 or so minutes to get it reconnected and working, it was frustrating. I reached out to Excellent Maintenance and he said that one of the cleaners had pulled the rope as she thought that was the way to close the door.
I had the carpets cleaned because the renters had had a dog and everything smelled like dog. I had high hopes that the carpets would come clean, but they did not and the smell definitely did not go away. Later I had to remove all the carpets.
The level of cleaning in the house was mostly good. There were definitely areas where I would've expected a deep clean to not have left dirt and debris, particularly in the corners of the bathrooms. The bathrooms seemed like they just didn't get the attention I would've expected. I also had foam shelf liners in the kitchen, those were are removed and tossed. I found them in the trash and washed them and they were good to put back in the cabinets. It would have been nice to have been asked if I wanted them.
I am unsure I would hire Excellent Maintenance again. read more