Quick to respond to my request, they were able to come out and take care of the hole I had in my…read morecarpet. Can't even tell that it was there and all for a decent amount. Would definitely use again. And friendly

From the owner: Integrity Carpet Care LLC provides carpet cleaning, restoration, and installation to Whatcom…read moreCounty, WA.

I want to first state that the work done at our house was excellent and timely and the field…read moreworkers were professional and kind. The issue and concern we have with Foundation Restoration is a lack of transparency. We had 32 posts replaced under our house and were given a "lump sum" estimate that we signed and agreed to. It was communicated to us that the work would take place from 10/31-11/2 (roughly 3 days). The job wrapped up yesterday and in total it only took them one full day and 3/4 of another. We received our invoice this morning which literally just had a one-sentence description of the work followed by the remaining balance. I appreciated their promptness in getting us an email and requested that we see an itemized breakdown of how our $8k+ job was delineated. All I was looking for was to see how much of the $8K+ was going to labor and how much was going to materials. After three different exchanges, they are still refusing to give any information. Our house was flooded last year and over the course of 8 months repairing our home, we have worked with numerous companies. EVERY company we have worked with has at minimum given us a breakdown of labor and material costs. I'm frustrated because I genuinely believe the cost for our project was estimated significantly higher than the actual cost and Foundation Restoration is unwilling to specify their labor/material costs so they can hide behind a "lump sum" estimate. For these reasons, I would NOT recommend Foundation Restoration.

We had Foundation Restoration come take a look at the crawlspace of our recently purchased home…read more They were incredibly professional and helpful throughout the entire process. If we ever need any more work done, they will be the first people we call!

These guys get the job done! I refer all of my clients when disaster strikes! Keep up the great…read morework!!!

From the owner: 24/7 emergency services for fire and water damage restoration. Certified technicians to make sure…read morethe job is always done right

We had them come out and spend the time to look at the work. They provided an estimate and we set a…read moretime to do the work. When it was time to get on the schedule they were all of the sudden restructuring and did not want to do the work. No accountability after committing to having the work done.

If I could give zero stars, I would. Dry Guys Restoration and Optimus Property Solutions have left…read moreus physically sick, financially devastated (over $10,000 lost), and displaced from our home -- twice. We moved into our apartment in late October 2024 and almost immediately found severe water damage, black mold, and extreme humidity. The discoveries spiraled into CAT3 mold, major water damage, and rotted sills/studs in the wall, despite property management claiming the apartment to be mold free, leak free, clean, and inspected prior to moving in. Dry Guys "inspected" the unit on November 8, 2024 -- and 170 days later, the repairs are still incomplete. I warned both companies about my autoimmune disease, epilepsy, and health sensitivities to mold -- but they ignored it. I ended up hospitalized during this ordeal. Dry Guys' workmanship was horrific: * Flooring was incorrectly installed with gaps sloppily filled with caulk. * Countertops were installed chipped and left sticky with residue. * Plumbing failed repeatedly -- the garbage disposal didn't work, the sink leaked, the faucet wasn't installed correctly. * They built the countertop too short, then shaved down the support beam to force fit our dishwasher (likely compromising its stability). * Containment was a joke: the barriers failed repeatedly, letting dust and spores spread through our entire apartment. During the restoration process, the subfloor was left exposed, we had no access to our kitchen for months, and temperatures dropped during winter -- yet neither company declared the unit uninhabitable, even when it legally was. Kashia from Optimus Property Solutions told us they couldn't do anymore than refund rent and some cleaning fees, stating, "the owner has put thousands and thousands of dollars into repairs" -- while the owner publicly bragged on Instagram about turning a $400k purchase into a $1 million valuation on our complex. His website bio even highlights how he became a millionaire at 32. Clearly, protecting profits mattered more than protecting tenant safety. After a "alleged" second leak surfaced, the companies ignored us again -- refusing to open walls, ignoring dripping sounds and mold smells, and brushing off standing water beneath the apartment. We were told, there's no leak, not our problem -- while condensation puddled on our windows, the smell once again destroyed our items, our clothing grew wet inside drawers, and puddles gathered under our apartment. In short: * Dry Guys Restoration's work was rushed, unsafe, and incomplete. *Dry Guys left a complete mess behind that I'm still cleaning up to this day, and wouldn't properly fix the work they had poorly executed. They refunded $294, which I had to fight for, it took forever to get the check, and doesn't begin to cover for our time, emotional distress, sickness, or damages. * Optimus Property Solutions protected profits over tenant health and legal responsibilities. * We were left sick, homeless, financially drained, and traumatized while the "alleged" leak is still in our apartment and NO ONE is taking responsibility or trying to fix it. Avoid these companies at all costs if you care about your health, safety, or sanity. *Will update with any changes* *This post reflects my personal experience and opinions*

They did an amazing job drying out the water that flooded my salon. The flooring needed to be…read morereplaced and they did that as well, looks beautiful! They had machines set up to start drying very quickly and worked around my business hours to replace the flooring. Would highly recommend!

Gavin was incredibly professional, knowledgeable, and thorough during his prompt inspection…read moreappointment that we made over the phone with him just a couple of days ago! We are 100% pleased and impressed! His communication skills are excellent, and he is also so reassuring and emotionally intelligent. Gavin efficiently assessed our fairly extensive problem, using professional equipment to detect damage beyond what was visible. He explained the various steps and the order in which they need to occur for proper mitigation and repairs. He is very generous with his knowledge, and patient in his explanations of factors involved in the necessary mediation process. He gently shared his reasoning in a kind and respectful way, offering specific options for addressing the problem. His upbeat, personal professionalism allowed us to feel much calmer and more confident regarding the entire situation. We are so grateful.

They are a nightmare. They've been victimizing my property for 2 years now, and they're not even…read moreworking on it. They're working on a project across the street from my house, and they're totally trashing my property in the process. The owner either doesn't tell me what's going on,..or just lies about it.

Tried to hire Z Construction, they came out to do a bid, then fell off the face of the earth. I…read morecalled, text, email, no reply. Seemed like a nice person, just no sense on how to run a business or how to respect others time.

ELM Construction provided superior value with regard to cost and attention to our desires. More…read morethan that, they were extremely proactive in recommending certain actions, especially as they resulted in lower costs. The ELM owners were very responsive and this was important since we were unable to "supervise" the project due to work and other responsibilities. The communication was great and we so appreciated the extra care and thoughtfulness extended by all members of the ELM team. No surprises and no disappointments! Thank you, ELM!

From the owner: We are a full service contractor specializing in insurance restoration, fire and water damage. We…read morecan also build and renovate home or you business.

Saw an ad on Facebook for a special on carpet cleaning. Filled out a quick questionnaire and was…read moresurprised by the quick reply. Two days later they arrived at their scheduled time and did a great job. Good follow-up phone call.made payment easy through texting. Overall very good experience. Highly recommend them.