The owner Terry was sharp, efficient, friendly and priced appropriately. Highly recommend utilizing…read morehim for your next carpet cleaning!!

What happened with this guy?…read more A few years back, during the pandemic, Terry was helpful in cleaning my carpet. Yeah, he shared his controversial beliefs without being asked which was odd and uncomfortable, but he did the work. Fast forward to 2026, after thinking he had retired then being referred to him by another business, I tried his services again. After he arrived and talked at me for about 20-minutes, I took my dogs for a 40-minute walk while he was to clean a 3'x10.5' area. Upon my return he was packing up his supplies and said he was done. I believe all he did was spray Odoban, scrape his vacuum over the carpet and call it good. The carpet showed no sign of deep cleaning and these few weeks later the smell has returned... Odoban wears off, which explains why he left me with a bottle. Bottom line, Terry talks your ear off, you have a 50/50 chance he'll do the work needed, then has the audacity to charge $200 regardless. Also, he complained about his clients, and complained about Bellingham PD, then before he left he also managed to make derogatory statements about "illegals" driving up from Seattle and stealing his work. A "professional" spraying Odoban on carpet is not cleaning and certainly not worth the $200 he charged. While I prefer to entrust local businesses, I cannot use or recommend this one. I do NOT recommend this business, and I won't try a 3rd time.

I cannot say enough kind words about the excellent customer service that I received from Brian and…read morehis team! Our 9x12 wool rug was soaking wet and smelled awful after our washing machine hose detached and flooded our daylight basement. Upon returning, It looks and smells as good as new and they did it in several days, not weeks! I highly recommend Steam Sweepers. They also offer pickup and delivery for that extra white glove convenience!

I don't hate the rug anymore after they cleaned it. Drop off and pick up were excellent.read more

James was our very professional person. He did a great job with a smile as he was so personable…read more Here we are a couple weeks later and it still looks good and some stains did not come back...Thank you James

I just had my carpet cleaned again by Swan's and somethings never changed.The technicians Josh and…read moreJames were very friendly and professional and did an outstanding job. Swan's always provide great customer service and does an excellent job on carpet cleaning.II will always have my carpet cleaned by Swan's because the price is reasonable and the service is great.

Amazing experience. Always professional and attentive to change orders. No problem! Very attention…read moreto detail which resulted in a great look in my home. Jose helped me pick out colors to go to trim and wall color. Is is flat vs whatever? He will help you. He is an expert at paint in all areas.

Brad did a beautiful job on my manufactured hardwood floors and with carpet cleaning. He is…read morereliable and trustworthy. He knows how to get the job done. He communicates well and is very reasonable in his pricing. He went above and beyond for my project! I highly recommend Excellent Maintenance!

I called Swanson's on Friday and asked if there was any way he could come out on Monday. We had a…read morestain in our carpet and overnight guests coming Tuesday night! He explained they were pretty booked up but he would try to rearrange his schedule and "earn my business." Within minutes, he called me back and we set a time! I certainly understood if he was unable to meet my emergency need, but was so happy that he made the effort! He came as scheduled and we couldn't have been more pleased! He explained that the stain was pretty deep and he might need to come back and treat it a second time, so if it re-emerged, please call him. I'D RECOMMEND HIM ANY AND EVERY TIME!

I had a toilet overflow into my carpeted front room. I called Swansen's at 7:30 pm and asked for…read morePatrick to take care of my problem. He arrived the next day and my carpet again looks new. This is a great company and Patrick is a hard worker.

The business has a new name--Bellingham Carpet. Mike has 10 years in the business. He did a…read morewonderful job in efficiently cleaning 2 bedrooms with closets and an office; he was on time, single-handedly did the job in one hour, dried within 2-3 hours. Will use him again!

Fantastic service. My landlord recommended Absolutely Clean when I moved out of my apartment. Grant…read morecleaned my two bed two bath in an hour and half for an affordable rate. The carpet dried in two to four hours and I was super impressed! Then today, I received a thank you note in the mail for having used their service. Blown away!

While trying to decide if I should replace my carpet I visited a flooring store in Lynden, WA…read more Their sales representative advised if I decided not to buy new carpet I could just clean the old and the best local place was Northwest Professional Services. I made an appointment and met Jim, who arrived on time. He reviewed my carpet issues, made several suggestions, which I approved, and went to work on some old pet stains. The finished project was better than I expected and less than I had planned to spend. I am pleased.

Greg pressured washed 20 years worth of grime around our house and patio. The concrete is…read moresparkling. He was on time, efficient and very nice and friendly. I strongly recommend NW Pro and Greg!!

Excellent service and good communication. Carpets looked amazing. On time and efficient. They do…read moreprefer talking over the phone versus Yelp. Just FYI

Originally I would give this service 2*. They were late, rushed the job and left with subpar…read moreresults. After leaving a message checking about my service, we arranged fir them to return to deal with the lack luster results. Late again but making some headway I will give them 3*s for making the effort to follow thru. 2/3 problem areas were resolved, timeliness was not. If you have time to spare and are patient enough to go round two, or if you manage to get Gavin (whom so many previous reviewers gush about) I'd recommend this business.

Kendra has been cleaning my carpets for 15 years. They're thorough, prompt and professional and I…read morelove the husband and wife team!

I needed some area rugs cleaned ahead of the Thanksgiving holiday. 'Much to my surprise John was…read moreavailable and provided quick and efficient service! Loved being able to book online. Highly recommend!

I can't say enough good things about Service Master of Whatcom County. All within a four-day…read moreperiod, they provided me with a detailed bid and finished a very challenging cleaning project (bordering on hoarding) for an elderly family member who was admitted to the hospital after a bad fall and is now back home under hospice care. I found everyone on the Service Master team to be professional, courteous, and very hardworking. In particular, I was impressed at their skill in cleaning the carpets and their efficient, thorough work on cleaning the bathrooms and deodorizing the home. I don't think it would have been possible to bring my family member back to her own home again without their help. Their efficient, timely help was worth every penny!!!

Called them with a few issues before thanksgiving and they came out promptly. Answered my questions…read moreand said they had time to do my small home. I stopped my family at the door on Thursday and made them all take their shoes off! Professional, and well done. Thank you