I cannot recommend this company highly enough! After discovering a foul smell in my home , they…read morecame out immediately to handle the mitigation of what turned out to be Category 3 Class 3 black water damage. They treated my home with the utmost respect, working in a highly organized and remarkably clean manner. What truly sets them apart is their dedication long after the initial mitigation. Their Mitigation Field Manger, Zachary Hull, returned to facilitate the insurance company's investigation and actively fought for my claim, even coming out two more times for additional site visits to ensure everything was properly covered. Overall, this is the best customer service I have ever experienced. If you need a restoration company that genuinely supports and advocates for its clients, look no further!

Exceeded expectations. Water damaged a third of our home and WrightWay came to our rescue…read more Attention to detail, with good drawings and estimates. Very timely.. On top of the process got us back to somewhat normal living within three months of the damage, all during COVID. Only complaint was something unavoidable and that was the noise of all the drying equipment. That went on for two weeks!

Worked with ServPro of Kirkland for flood mitigation. Patiently waited through several staff…read morechanges and now we are attempting to get an item returned from the pack out however, they have become unresponsive. Investigate your options to ServPro Kirkland, if you have them.

We call ServPro Kirkland for water damage. The final bill is way over the estimate provided to us…read more We got charged for some items that weren't not being used such as PPE, N-95, etc. Poor communication between the workers and billing department and the got charged for the mistake they made. We would not recommend this firm for anyone.

2021 to 2022 Pandemic... I called many companies. Everyone was very busy…read more First: An incorrectly installed water filter (CustomPure) leaked for two months and destroyed my kitchen cabinet before it was discovered. I called Fischer and made an appointment for two weeks away, the earliest possible availability. When the time came they did not show up, they did not call to tell me they were not coming, and when I called them they said a bigger job had come in. Terrible service! Second: I thought maybe it was circumstantial and I would give them another chance. At the end of my project I needed someone to repair the drywall. I spoke with Christian Barette who said he could fit me into the schedule in January. I waited through the holidays, and called every week in January to find out when someone would be coming. No one returned my calls. Another no show. These people are not reliable. I would never call them again. SC Seattle

I had a water leakage and caused mold growing in one of my bathroom and my HOA calls Fischer to…read morecome in to fix it. At the beginning they are giving a acceptable quote so I approve their work. However, when the work starts things are get out of control. At first they told me that there might be mold behind the bath tub and they need to cut the bathtub out so they can check. But that means I need to replace my bath tub. They guy here said he's really sure there will be mold behind the bath tub so I let them do that. However, after they cut it out, there is no mold behind the bath tub at all! After they reinstall the dry wall and install the toilet back, they told me that toilet is broken, the reason is because that the toilet is left for dry for a while and the wax is broken! This is because previously they promise the project is about a week long but ends up it took 1.5 month to finish it! Then their manager David promise he will send a plumber to fix this issue. But when the plumber comes here, he immediately told me that the toilet is no longer fixable because the issue, and he has to replace it. So I have replace the toilet as well. At the final walk through, I noticed that there are other issue they didn't fixed at all. There is a 1.5 inch gap between bath tub and the tile and they didn't do the trim for most area. David said he will send some people back to fix this. When the contractors comes, they spend an hour doing nothing because they need to go to home depot to buy things, and this is still charging! I won't call Fischer restoration any more.

The technician that came out was professional and helpful answering all my questions. I would…read morehighly recommend hiring Pure Dry if you are in need!

We had a sink overflow and cause water damage at a very stressful time in our lives. We were the…read morecaregivers to my elderly father inlaw who was dying of cancer. Our initial experience was pleasant and they lead us to believe insurance would cover our damages. We felt good about moving forward. For starters insurance only covered part of the mitigation process and we were left with an 8K bill that they demanded we pay or they put a lien on our house (we were fresh from losing my father inlaw at this point, so we were in a rough state emotionally. No compassion from them.) We get through the Reconstruction process painfully slow with limited communication and were left with an unfinished sink. We have tried working with them and communicating to get the sink finished but they are demanding payment for the remaining balance after our insurance payout. I get needing to get paid but I am not a fan of paying for work that hasnt even been done yet. Long story short: they give a 5 start appearance but really only cared about getting paid even if it means leaving unfinished work. My husband was out of work while we dealt with the death of his father and then experienced a health crisis himself. They do not care if you are financially strained or not. If you dont qualify for financing they just threaten to send you to collections. Do yourself a favor and go with a company that has a little more empathy for the people they are serving. Many of us are seeking out companies like this because of stressful emergencies. We do not need the added stress of being treated like a cash cow.

The Alpine crews who worked at our home on a prolonged project--30 days or more--were professional,…read morepolite, and very respectful of our belongings and property. They eradicated mold in our attic and installed insulation, and also did work inside our home. They were expert at their jobs, and I was very comfortable with them in my home. I won't hesitate to use them in the future.

Every inch of our house smelt like smoke from a kitchen fire. Alpine Cleaning and Restoration came…read morein, removed the unsalvageable items (which insurance compensated us for). If there was something sentimental we really wanted even though it was deemed unsalvageable - we had the option to keep it. After the fire and before Alpine, if you walked into our house after under 1 minute - you'd smell very strongly of smoke. I never thought our house would be the same again. Alpine comes in and does a very meticulous job and doesn't cut corners. When I saw their invoice to insurance, thought it was lower than I anticipated, given the work they did. Fast forward a few years, we did an extension on our home. Our contractor did not tarp our house properly and a LOT of water was dumping into our house. Alpine came in like pros to help us ensure we would not have any mold or residual issues on our 'brand new' house. 10/10. Your home is worth calling Alpine.

When we purchase our house in a new development 4 years ago, the developer cut cost by installing…read moreblown in insulation in the attic. It's been a real mess to deal with. Recently we had a problem with some venting pipes that were never sealed and leaked condensation moisture into the insulation and caused ceiling water damage. It was time to make this small repair and patch, but we also decided it was a good time to remove all the blown in insulation and replace with insulation batting. Patrick from Sound Crawls came to do the inspection and gave us a quote for the work we wanted done. In our opinion he did the best inspection of all the businesses that came to give us a quote. He was very flexible, willing to do less, but explained how more could be done to make our attic so much better. We decided to go with his company and our attic now is clean, organized and has storage space that we are rapidly moving things out of our garage into the attic. Now the area is easy to navigate and access remote spots without getting covered in insulation. We are very happy with the results and speed at with the work was done. Highly recommend you give them your business.

What a great business to work with. Wonderful to have NW Sound crawls to provide the paper work for…read moremy PSE rebate. Provided a very clean and well organized clean out of my crawl space making a tunnel to my front door to my crawl space so insulation would not go everywhere while removing. Promptly, started at 8 AM and left at 5 PM. With no trail left behind. Sent Video of before and after where my crawl space was insulated tightly down. All pipes were foamed so no mice can come back. They place traps to periodically come back to make sure it remains sealed. 253-315-0172

Everyone who actually came to my house to perform work was wonderful, however, whoever was managing…read morethem from the office behaved unprofessionally and rudely throughout the entire process. Management even informed me they were not going to return my personal belongings because they hadn't received a payment from my insurance company, which was: A. Not true. B. I'm quite certain is not even legal. Good help is hard to find, but good management appears to be even harder. If you have to call SERVPRO, call any franchise other than SERVPRO of Seattle Northwest.

Rodric and Carolina Was fantastic and quality of work…read moregreat. Would call on servpro and hire all over again. Very professional.

We requested a quote from Hausmeister back in January and received an immediate response from…read moreMarcel. He came out to our home in Mukilteo, conducted measurements and a thorough walk-through, and clearly explained how his team would approach the encapsulation of our dirt-floor crawl space. With my background in the construction industry, I pay close attention to professionalism and technical knowledge. Marcel immediately stood out for both. His expertise, attention to detail, and ability to clearly communicate the process gave us complete confidence. He and his team were also very willing to collaborate on material choices and asked thoughtful questions about how we intended to use the space in the future. A few weeks later, their A-Team arrived, and they were outstanding. They took great care to protect our new carpet, carefully removed items from the crawl space, and delivered a clean, expertly wrapped, and fully encapsulated result. The workmanship was exceptional. We are extremely pleased with both the quality of the product and the level of service provided. I strongly recommend Hausmeister to anyone needing crawl space encapsulation.

In our experience, Hausmeister is committed to quality work. We had them come to clean up and…read morereplace attic and crawl space insulation, seal pest entry points, and do some sump pump work. The initial inspector, Steffen, was knowledgeable, genial, and thorough, which gave us a good feeling for the work that the team would do. There were some items the team didn't necessarily get perfect the first time around, but Steffen and owner Marcel are committed to making things right. If some work is missed the first time around they will make sure it is corrected and done to a high standard.