I am a very happy customer! I had my sectional sofa cleaned 4 days ago and it smells and feels…read moreamazing. I was about to throw it away because of pet and baby urine and I'm so happy I didn't! Awesome, honest customer service and I can enjoy my coach again!! Thanks Mike and Mikao!

Mikao came out and cleaned our large sectional and it turned out amazing! He was quick and…read moreefficient, as well as polite and courteous! He showed up on time and left our couch spotless. Price was reasonable and would hire again! Thanks mikao!

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Great experience on a moments notice!…read more We had a flood over our kitchen floor. Joel came out the same day I called him to assess the damage. He provided an estimate for removing damage and dehumidifiers. After cutting out the area he determined the water intrusion did not require equipment and reduced the cost of the job dramatically. The quality of work was excellent. Containment was placed during the work and edges left clean and taped off.

Working with Andrew with Signature LLC is a great experience. As we are looking for a reliable…read morevendor, we found this vendor. They are very responsive and they would guide you based on their onsite findings and recommendations that would be the best option to the owner. They are one of our reliable vendors so far. Thanks Andrew!

Absolute lifesavers! Signature Restoration LLC deserves every one of these five stars…read more We had a true homeowner nightmare--a burst pipe in kitchen. We live in Everett, here in Snohomish County. I called Signature Restoration in a panic, and their 24/7 emergency service was immediate and professional. Andrew arrived quickly and took charge of the crisis. He walked us through the entire process, starting with the necessary mitigation (all the water extraction and technical structural drying). What truly sets this company apart is that Andrew and the team didn't just dry it out and leave; they handled the entire job! They performed the complete repair and restoration of the damaged areas, leaving the space looking immaculate--honestly, better than it looked before the flood. If you are in the King County or Snohomish area and need a company you can trust for prompt, full-service Water Damage Restoration, look no further. Highly, highly recommend Andrew and the experts at Signature Restoration LLC.

I can't say enough good things about All New Again…read more We had two properties both hit by water damage near the beginning of 2024. All new again helped clean the water out when it was rushing into our home, moved all our stuff out, did complete remediation, documentation, and rebuild to our specifications. The documentation was especially important because our homeowners insurance did not want to pay. Documentation All New Again created was instrumental in proving the loss to insurance, and saved us from several pitfalls which would have resulted in us having to pay entirely out of pocket had we gone with a remediation provider that was less full-service. Amir, Vas, Alex, Vlad and Igor were our rebuilding team, and they did a great job returning our Bothell house to its exact original condition, as well as building our Kenmore house back to our specifications. We were presented with clear options, pricing, and the end result was fantastic. Johnny, Ryan, and Noah worked on our remediation. This was handled with care and attention to detail that held on to the value of our house and completely out-classed the thinking of our insurance inspectors, who seemed wholly uninterested in helping. Johnny even walked our insurance adjusters through the property to explain to them what happened. The remediation team produced much of the documentation that we are now relying on in negotiation with our insurance. Orfa and Nora Packed and moved all our stuff out, and then back in at the end. We didn't have to unpack or pack any boxes at all! Our stuff just was where it was before, it was like magic. John and Gary both helped us understand what next steps looked like when insurance pushed back and refused to pay. Though All New Again could not be our lawyers or advise us directly, they did educate us so that we were prepared to advocate for ourselves and hire lawyers when that became necessary. John and Gary's combination of experience and connections were invaluable to our process with insurance.

All New Again was the perfect choice for a hard-to-detect leak ultimately traced to a living room…read morewindow ("in-progress" picture below). From the mitigation team's timeliness and professionalism to the repair team's skill in matching the house's original look, I'm very pleased with the service I received . Highly recommend for any water intrusion work!

What a great business to work with. Wonderful to have NW Sound crawls to provide the paper work for…read moremy PSE rebate. Provided a very clean and well organized clean out of my crawl space making a tunnel to my front door to my crawl space so insulation would not go everywhere while removing. Promptly, started at 8 AM and left at 5 PM. With no trail left behind. Sent Video of before and after where my crawl space was insulated tightly down. All pipes were foamed so no mice can come back. They place traps to periodically come back to make sure it remains sealed. 253-315-0172

Our house had a moisture problem from seepage hidden underneath, and of course then we found the…read moremold. UGH! Anyways, Sound Crawls was recommended to us. They basically inherited the business and experience from Clean Crawls (which was a big name contractor around King and Snohomish years ago.) We met 2 people from Patrick's crew, they were polite, hardworking, and super chill. The crew always showed up on time -- which is saying something because I-5 can be so unpredictable. Pat kept me in the loop the whole time with updates and photos of the damage. We're first-time homeowners and Pat took the time to explain things to us. Gave us tips etc. Straight-up, no BS or NO upsells! The work they did for us was top-tier. I am a "perfectionist" and I was happy with how everything turned out. If you see your home as an investment (because it is), Pat and his crew should be your go-to. The best part is they're honest. None of that, "Oh, we didn't include this in the original quote because we didn't see X, Y, Z coming." The guys on the crews been around for 15 YEARS and pretty much know what's probably going on beneath the surface before they even start. They handle all sorts of things like crawl space work, drainage, insulation, vapor barriers--the works. If you got a house problem, they got a solution. ** One thing to note: they are super hands-on and always busy, so if you call and don't get through, give it another shot. I think my wife said she called them 2-3 times because the crew's always on the road. **

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Attic had been ignored for years. It was one of those places nobody really thinks about until…read moresomething feels off in the house. Lately the upstairs rooms always felt dusty and the temperature kept changing a lot, cold at night and warm during the day. Someone suggested checking the attic and once it was opened it was pretty obvious the insulation was very old and the space needed a real cleaning. Team came out and took their time looking around first. They explained what they were seeing and why the old insulation was not really doing its job anymore. There was a lot of buildup, old insulation, dust, and just years of stuff sitting in the attic. Once they started removing everything it was kind of surprising how much came out. Whole attic was cleaned out properly before anything new went in. They also pointed out a few small openings where air was getting in and sealed those while they were up there. After that the new insulation was installed and the difference started to show pretty quickly. Upstairs already feels more comfortable and the house keeps the temperature much better. Air feels cleaner too, which was something that was noticed almost right away. One thing that stood out was how careful they were during the process. They covered areas they were walking through and cleaned everything before leaving so there was no mess left behind. Attic cleaning and insulation is probably one of those things people forget about until it becomes a problem. Looking back it probably should have been done earlier, but really glad it finally got taken care of. House feels better overall and it just gives peace of mind knowing the attic is clean and properly insulated now. Really good experience from start to finish.

Easy to work with, did great work for a good price. Diego and the rest of the crew were very…read moreconscientious and worked really hard on a really hot day! I would definitely call them again.

After a major leak from an upstairs bathroom pipe caused significant damage behind my kitchen wall,…read moreI'm incredibly grateful I chose Poseidon Restoration. From the start, they stood out as trustworthy, responsive, and highly professional, everything I didn't get from other companies I initially contacted. General Manager Jakob was outstanding, communicative, knowledgeable, and reassuring throughout a stressful process. He took the time to explain everything clearly and always responded quickly to my questions. The crew, Dwayne and Kyle, were equally impressive. They were punctual, respectful, and extremely careful in their work. They contained the demo area perfectly, which was especially important with a small child at home, maintained excellent air quality, and were very intentional about minimizing damage. Everything, from cabinetry to countertops, was handled with care, and the workspace was kept as clean as possible. Their attention to detail, professionalism, and genuine care made a difficult situation much easier. I highly recommend Poseidon Restoration. Jakob, Dwayne, and Kyle were fantastic.

Poseidon handled my bathroom rebuild, due to a water leak, from start to finish. Quick and…read moreefficient, great work and communicative managers. Highly recommend this team.

I couldn't recommend GPR more! They provided a solid quote and stuck by their commitments. They…read morecame out to do the work as scheduled and professionally completed the job.

We had water damage in our basement that had been dried by another company. The night before floor…read morecontractors were scheduled to come to our home, David cold-called us about replacing the flooring. He was able to come out that evening to provide an estimate, which we appreciated and accepted. We later discovered that this visit resulted in an after-hours charge of nearly $500, something we were not aware of at the time. While at our home, David discovered that some areas had not been completely dried by the first company. Because we had an active insurance claim, and with our permission, he immediately arranged for his crew to continue the drying process. At first, we felt he was knowledgeable, responsive, and genuinely focused on our needs. Our insurance company requested that a third party inspect and confirm some of the issues David had identified. David insisted on being present during that inspection. The situation was uncomfortable, and we were later surprised to see an additional $119 charge for his involvement. Five days later, we contacted the original company about their failure to completely dry the affected areas. They acknowledged the issue, wanted to make things right, and asked for the opportunity to earn our business back. We therefore notified Green Planet that we were ending their services. Unfortunately, this is when our experience changed considerably. The tone and attitude toward us became harsh and uncomfortable. Although we had understood that the mitigation work would be handled through our insurance claim, we were suddenly told the bill needed to be paid by us immediately. We were also contacted by a collections company and told that if the bill wasn't paid by Friday, a lien would be placed on our home. We were disappointed by the way the situation was handled. Our initial impression was that customer needs were the priority, but once we decided not to continue using the company, we felt the relationship changed dramatically. Our experience is ultimately a reminder to carefully review all charges and understand the payment terms before allowing work to begin--especially when insurance is involved. Updated Review -- Originally 2 Stars We initially left a 2-star review because of our experience with Green Planet during a water-damage situation. We had significant concerns about several charges on our invoice, the handling of our insurance claim, and the way our relationship changed after we decided not to continue with the company. After seeing our reviews, Green Planet reached out to us and asked for the opportunity to make things right. We had a lengthy conversation, they listened to our concerns, and they offered to refund $500, which represents the charges we had disputed. I appreciate that the company was willing to listen and take action. Because they made an effort to address our concerns, I have changed our rating from 2 stars to 3 stars. That said, I do want to be honest that this resolution came only after we had posted our concerns publicly. We had previously tried to resolve the issues directly, including asking the company to work with us while our insurance claim was being processed, but we did not feel heard at that point. I'm glad we were eventually able to have a productive conversation and reach a financial resolution. My hope is that Green Planet will take this experience to heart and improve communication with customers from the beginning--especially when dealing with stressful situations involving water damage and insurance. Our original experience was disappointing, but I do appreciate their willingness to come back to the table and try to make it right.

We hired Doru and his team at Eagle Remodel and Construction for a complete, down-to-the-studs…read moreremodel of our master bathroom, and we couldn't be happier with the result. This was my first time hiring a contractor. I had previously acted as the general contractor for our other two bathrooms, and my husband and I did those remodels ourselves, so I had a pretty good idea of what I wanted--and also plenty of lessons to learn along the way! One of the biggest advantages of working with Doru was his pricing. His quote was extremely competitive compared with other contractors in the area, some of whom quoted us 2-3 times more. We did have to manage purchasing our own cabinets, tub, tile, lighting, fixtures, etc., but that gave us the flexibility to shop at our preferred stores and save money. **A couple of lessons I learned:** Make sure you have all of your materials onsite before construction starts. There were a few times we were waiting for items I had ordered, which slowed things down. Had I used some of Doru's preferred suppliers, that probably wouldn't have happened. Also, if possible, I recommend having someone home during construction. I couldn't be home because of work, but my husband was, and that worked out well. Doru was consistently on time--sometimes even early--which is rare in the construction industry. He's also incredibly versatile and was able to handle a variety of jobs himself, including light electrical work such as changing light types and wiring and installing/replacing electrical outlets. The only time he brought in an electrician was for our heated floors because they required additional breakers in our electrical panel. And by the way, **I highly recommend heated bathroom floors!** They aren't hot; they're just comfortably warm/room temperature, which means no more freezing feet first thing in the morning. The project started with demolition, which Doru completed in just **one day**. From there, he handled the framing and coordinated his regular team of skilled subcontractors. One thing I appreciated about Doru is that he genuinely wants you to be happy with the final product. He doesn't try to push his own design preferences on you. When I asked for his opinion, he would explain the pros and cons of different options, but ultimately left the decision to me. I changed my mind a couple of times during the project--including the ceiling lighting and tub surround--and even though those changes created additional work, he made the requested changes without charging us extra. His team was excellent as well. Emmanuel, his tile professional, did an incredible job and really made the bathroom come together. He also installed our cabinets and crown molding, and his attention to detail was impressive. The drywall professional was extremely fast and efficient using Quick Set 5. We did need a second trip because of some ceiling corrections, but overall the work moved along quickly. Our project took about six weeks from start to finish, although some of that time was due to delays with materials I had selected and our family vacations. Realistically, I think the actual construction could have been completed in around four weeks if everything had been onsite and we hadn't had scheduling interruptions. What really stood out to me was Doru's follow-through. He has checked in with us multiple times since the project was completed to make sure we're still happy with everything. We are! I actually made one poor choice myself when selecting our tub faucet--it takes about 20 minutes to fill our large tub. Doru even offered to come back and replace it once I find a better faucet, which says a lot about the kind of contractor he is. **If you're looking for a highly skilled, dependable contractor at a competitive price, I would absolutely recommend Eagle Remodel and Construction.** I think they're an especially great choice if you're comfortable purchasing your own tile, cabinets, fixtures, lighting, tub, etc. and want more control over your budget and selections. If you're looking for a completely hands-off experience where you walk into a showroom, select everything through the contractor, and have them handle every purchase, a larger remodeling company may be a better fit--but you'll likely pay significantly more for that convenience. For us, Eagle Remodel and Construction was absolutely the right choice. We love our new bathroom and would hire Doru again without hesitation!

Doru and his crew were wonderful to work with. He practically rebuilt our whole house: siding, full…read moremain bathroom, flooring, porch railing, deck, painting, etc. We are happy with the results. The team worked efficiently, skillfully, and ahead of schedule! It seems like Eagle Construction can build anything you ask them to. Doru is someone I can trust. He stayed in close communication throughout the entire process, always taking the time to answer our questions. As someone who pays close attention to detail, I especially appreciated his precision and craftsmanship. I am so glad we went with him, and his pricing was fair. What stood out most was his honesty and thorough approach. We had reached out to several contractors for quotes, but Doru was the only one who took the time to measure our space accurately and fully understand what we wanted. He never pressured us into additional work and instead offered thoughtful guidance and expert recommendations. Despite working quickly, the final result was of quality and what we envisioned. I would absolutely hire Eagle Remodel again and highly recommend them to anyone looking for reliable, detail-oriented work, and people you can trust.