A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

We had an old, nasty, but well-hidden issue in part of our garage, and Restorion crew did an…read moreexcellent job remediating and repairing it. They essentially rebuilt the whole area, and the results are fantastic. They were always timely, always easy to communicate to, and remarkably tidy throughout the entire process. In fact, our garage is now surgically clean--puts us to shame. Highly recommend.

Did a great job on all fronts. Honest, did quality work, and were good communicators…read more For water restoration you sometimes can't know how well or how honest the company is until the very end. And it was amazing to see the difference between what an honest company like Restorion sends the insurance company vs a dishonest company, which is what I had to deal with a few years prior. Also very helpful to have the water mitigation people also be the restorer, otherwise so many derails can be lost between the two companies. The restorer won't know what the basement looked like beforehand and that can lead to gaps. Also for dishonest companies I think they use the two separate companies to juice their returns and to do less restoring work.

Sam, Adam and their crew completely refurbished and rodent-proofed our large crawlspace over two…read moredays. The crew worked extremely hard, and were friendly, polite and professional. They cleaned up after themselves beautifully, and even took away old windows that had been dumped in the crawlspace and forgotten about. The crawlspace hadn't been touched for over 25 years, so there were problems with broken air ducts and leaking pipes, all of which were replaced efficiently over those 2 days. We found a pipe that was leaking into the crawlspace from the floor above, and that was replaced also; it was a relief not to have to get an outside plumber in to take care of it. I definitely recommend Level Up, if you are looking for a company to do a highly professional job, and who are able to handle any unexpected issues that arise. We are selling our house next year and needed to get the work done to pass the inspection; this work is insured for two years and I have no doubt that it will pass with flying colors!

Chris, Sam and their whole crew were totally professional from beginning to finish. They met all of…read moremy expectations and more. I no longer have a rodent problem and the crawl space is as clean and organized as promised. I will not hesitate to use Level Up for any future needs. Thanks, again to the whole team for their exceptional work. Greg Landis

Review We had a…read moresection of rotten siding and a sill plate uncovered that was supporting our garage wall and potentially posed a structural concern, since the wall was also retaining part of the roof. The Rot Doctor did an excellent job from start to finish. They carefully removed the rotten siding, boards, and supports while temporarily supporting the wall, then installed a new pressure-treated sill, water-resistant siding, flashing, and belly band, with everything properly caulked and sealed. The workmanship was very high quality. All the cuts were precise, with clean lines, no gaps, and everything felt sturdy and well-built. They also went above and beyond by replacing and reinforcing some warped supports that weren't originally part of the scope. They were experienced and clearly knew how to approach the job, and they were great to work with throughout. Communication and customer service were excellent--we were able to discuss the work as it progressed and adjust the scope when needed. They were punctual, worked efficiently, and completed the entire job in just three days. The pricing was also competitive. Overall, we're very satisfied with the work and would definitely recommend The Rot Doctor.

When it came time to redo our sad decrepit deck, I made a few calls but it was Vitaly that got back…read moreto me right away...even though he was on vacation! I was impressed with him right off the bat. His knowledge, experience and professionalism was readily aparent so I had a good feeling he and his team were going to do a great job. And they surpassed all expectaions, by far. The team was prompt, friendly and knew exactly what to do. They kept the jobsite clean. And the price was very fair. We decided to add underdecking to the project as well as replacing the old deck. I didn't know how that all worked, but Vitaly explained everything . My husband and I were impressed at every step of the way. The deck is built extremely well and is so beautiful. We have a few more projects and I will be calling him again. Thank you Vitaly, Alex and crew!!

I had a great experience working with Green Planet for mold remediation. From the beginning, they…read moremade what could have been a stressful situation much easier to deal with. David, the manager, was incredibly helpful throughout the entire process. He took the time to explain everything, answered my questions, and made sure I understood what was happening every step of the way. His communication and professionalism really stood out. Juliett was also wonderful to work with. She was responsive, helpful, and made the process feel organized and straightforward. Olma Lima did an excellent job with the actual work. Everything was handled professionally and with great attention to detail. Overall, I really appreciated how helpful, courteous, and professional the entire Green Planet team was. I would definitely recommend them to anyone needing mold remediation services.

We had water damage in our basement that had been dried by another company. The night before floor…read morecontractors were scheduled to come to our home, David cold-called us about replacing the flooring. He was able to come out that evening to provide an estimate, which we appreciated and accepted. We later discovered that this visit resulted in an after-hours charge of nearly $500, something we were not aware of at the time. While at our home, David discovered that some areas had not been completely dried by the first company. Because we had an active insurance claim, and with our permission, he immediately arranged for his crew to continue the drying process. At first, we felt he was knowledgeable, responsive, and genuinely focused on our needs. Our insurance company requested that a third party inspect and confirm some of the issues David had identified. David insisted on being present during that inspection. The situation was uncomfortable, and we were later surprised to see an additional $119 charge for his involvement. Five days later, we contacted the original company about their failure to completely dry the affected areas. They acknowledged the issue, wanted to make things right, and asked for the opportunity to earn our business back. We therefore notified Green Planet that we were ending their services. Unfortunately, this is when our experience changed considerably. The tone and attitude toward us became harsh and uncomfortable. Although we had understood that the mitigation work would be handled through our insurance claim, we were suddenly told the bill needed to be paid by us immediately. We were also contacted by a collections company and told that if the bill wasn't paid by Friday, a lien would be placed on our home. We were disappointed by the way the situation was handled. Our initial impression was that customer needs were the priority, but once we decided not to continue using the company, we felt the relationship changed dramatically. Our experience is ultimately a reminder to carefully review all charges and understand the payment terms before allowing work to begin--especially when insurance is involved. Updated Review -- Originally 2 Stars We initially left a 2-star review because of our experience with Green Planet during a water-damage situation. We had significant concerns about several charges on our invoice, the handling of our insurance claim, and the way our relationship changed after we decided not to continue with the company. After seeing our reviews, Green Planet reached out to us and asked for the opportunity to make things right. We had a lengthy conversation, they listened to our concerns, and they offered to refund $500, which represents the charges we had disputed. I appreciate that the company was willing to listen and take action. Because they made an effort to address our concerns, I have changed our rating from 2 stars to 3 stars. That said, I do want to be honest that this resolution came only after we had posted our concerns publicly. We had previously tried to resolve the issues directly, including asking the company to work with us while our insurance claim was being processed, but we did not feel heard at that point. I'm glad we were eventually able to have a productive conversation and reach a financial resolution. My hope is that Green Planet will take this experience to heart and improve communication with customers from the beginning--especially when dealing with stressful situations involving water damage and insurance. Our original experience was disappointing, but I do appreciate their willingness to come back to the table and try to make it right.

Quick response, gave me a great diagnostic of what was needed & helped me solve my water damage…read moreissue for a great price; will definitely reach out again if needed!

100% recommend On Demand. Victor proved at every stage of the process that On Demand was the right…read morenumber to call. When we reached out, he was responsive, flexible, fast and on time. A good communicator, he followed up with us to make sure we had what we needed for insurance. He connected us with the next specialist at every step, and our kitchen is better than new now because the issue causing the mold is fixed. Though we hope it never happens again, if we ever find black mold again, we know who to call.

SUREDRY!! More tremendous than 5-Stars. SureDry, Emmanuel, is the water mitigation company I…read morerecommend unequivocally due to the technical expertise, genuine integrity and utmost compassion. Water damage is stressful financially, emotionally and just straight overwhelming. Emmanuel and his team are exceptional and exceeded every expectation. From the beginning, Emmanuel approached our project with professionalism, respect, and complete transparency. He was patient with us and took the time to explain the water mitigation process, the importance of proper moisture mapping, drying protocols, and mold prevention in terms we could easily understand. He also set realistic timelines, communicated consistently throughout the project, and treated our home with exceptional care. Emmanuel proactively attended the walk-thru with the insurance adjuster and proficiently explained the technical aspects of the water damage, mitigation requirements, and industry standards on our behalf; CONFIDENTLY! His depth of knowledge was immediately evident. In fact, our insurance adjuster remarker that in over 20 years of adjusting claims, Emmanuel demonstrated the most impressive knowledge and workmanship they had ever experienced and/or seen. That level of recognition, RESPECT! SUREDRY made the process incredibly smooth and reassuring as possible. Emmanuel's integrity, technical knowledge, customer communication, and commitment to doing the job right is, and was, extremely reassuring. By the way, Emmanuel exuded kindness throughout the entire process. Our recommendation to use the SUREDRY team is obvious! Call Emmanuel, he will connect with you quickly.

Emmanuel handled both my water damage remediation and the reconstruction, and he did an excellent…read morejob. The reconstruction involved new flooring, drywall, painting, trim, etc., in multiple rooms. He spent a fair amount of time fixing things that were damaged long before he arrived, at no extra cost, just because he wanted the end result to be absolutely perfect, and it was. Emmanuel is honest, professional, communicative, and knowledgeable. I can't imagine how you could possibly go wrong hiring Emmanuel.

Overall, Super Attic Solutions has done an outstanding job from start to finish, and I'm happy to…read moreshare my experience. First, my work started with Tom, a great gentleman who showed up right on time, thoroughly inspected the house, gave me all the details, and walked me through the entire process with patience and clarity. He made sure I understood every step and worked hard to get me the best deal possible. His professionalism set the tone for the entire project. We then had two days of work scheduled. Both project managers, Eric and Greg, were wonderful people. They were attentive, communicative, and did their absolute best to keep everything running smoothly. I really appreciate how well they coordinated the work. The crew overall did a fantastic job -- they worked clean, were respectful of our home and space, and showed up on time every single day. You can tell they take pride in what they do. What truly sets Super Attic Solutions apart is their sense of ownership and level of commitment. They didn't just finish the job and walk away -- they followed up not once, but twice to make sure everything was top notch and that I was fully satisfied. That level of dedication and care is rare to find. You can tell this is a company that genuinely stands behind their work and treats every customer like they matter. For an $8,000 investment, that kind of commitment gives you real peace of mind. I would absolutely recommend Super Attic Solutions and will be using them again in the future. Five stars well deserved.

Reasonable prices and friendly and courteous staff. They were also able to schedule us quickly.read more

Exceptional Service from Start to Finish! We had unexpected…read morewater damage in our home, and the team at Northwest Water & Fire Restoration was quick to respond and incredibly professional. From the initial inspection to the final cleanup, they communicated every step clearly and made a very stressful situation much easier to handle. Their crew was respectful, efficient, and clearly experienced. We're so grateful for their hard work and attention to detail--our home looks even better than before! Highly recommend them to anyone needing restoration services.

I had a burst pipe and they were out there right away and helped me navigate how to work with my…read moreinsurance and get everything covered. Pavel was very knowledgeable in his work and explained how the entire process would work. They used all precautions for safety. I highly recommend them for any water damage work that needs to be done.

Long overdue review. I found NW Quality Construction on Yelp. My family was looking to build an…read moreaddition to accommodate my mother-in-law. After vetting a few contractors I decided to work with Anthony in 2019. His crew was fast and did great work. 1100 square foot addition with most of it being a mother-in-law unit. Fast Forward to November 2024. My house was hit hard by the Bomb Cyclone. Dealing with the insurance was a headache I was not familiar with. Anthony really helped me out keeping the repairs under the budgeted amount from my insurance company. I trust Anthony and him being honest and up front with repair costs. I've dealt with some other contractors that had some moving goalposts as far as cost of work. I highly recommend NW Quality construction for your project or repair needs!

They did a sizable job for us: ~1,100 square foot addition. Anthony's crew was always friendly and…read moreflexible and they did great work at a reasonable price. Even if we didn't see eye to eye, Anthony was honest and transparent with me, which I really appreciated.