Eric came out quickly to measure and discuss the job with us. He had some great suggestions and…read moreleft a lot of material for us to look over and to make our decision. Ultimately, we went with his suggestion on the type of door and decided on the upgraded openers. He was very professional and courteous in all our dealings. He showed up when he said he would. He took great care in demolishing the old doors and taking down the old openers and hauled all that away so we did not have to deal with it. He put all the new stuff in and was done in less than a day. We get tons of compliments from our neighbors on the color and the quality. The new openers are so quiet and just work great. It is also so convenient knowing if we have any issues, we can give Eric a call and he said he would take care of us. We are very pleased with our new garage doors and openers.

Can't say enough good things about these guys. They showed up on time, with great communication…read morebeforehand. They installed an opener i already had, did a very thorough job, and even did a quick inspection of our garage doors to make sure they had been setup correctly and were in good working order. Terrific value for the work they did, and will definitely call them again for anything else. Highly recommend. Took the time to explain everything and answered all my questions, really friendly and patient.

I love the old-fashioned popcorn machine and free popcorn that they have at the store…read more I've always been able to get pretty much anything I need especially at the last minute like a nail, duct tape, bees/hornets/wasps spray, toilet seat, backup keys, and so much more. Super friendly and engaging customer support. The folks at work here really do seem to care. Another thing I love are the random cool things that you can purchase, like gift cards, and various trinkets. That they have those things has helped me grab some last-minute birthday and other holiday items for friends when I would have completely forgotten the special day. It is a nice neighborhood hardware store that serves its basic purpose and much more.

I have loved this store and staff since I moved to Kingston. As a general contractor and also in…read morethe process of remodeling our home here, Henery's has been an invaluable asset, literally 2 blocks away. At the onset of the pandemic, Henery's took charge and implemented numerous measures and protocols to keep patrons and staff as safe as possible. As of this date, May 18, 2020, however, things have deteriorated greatly. 1 of 5 employees I encountered wore a mask. 1 of 5 wore gloves. 2 passed within six inches of me in order to stock shelves on the same aisle I was on, neither wearing masks. Following the example, 2 of ten customers wore masks and also made numerous attempts to get less than 6 feet from me. There are no requirements for employees nor customers to wear a simple mask. Here's the thing. The measures we've used state wide and been enormously successful in reducing the spread of Covid 19. So much so, my wife and I thought it relatively safe to continue to shop in places like Henery's. Fact is, we have a 19 year old quadriplegic at home with 23% lung capacity. If he gets this disease, he dies. Full stop. As a result, we rely on the mutual concern and professionalism of establishments like Henery's to help maintain that level of safety. Henery's isn't doing that anymore, despite the lack of a vaccine and dire warnings from the CDC and epidemiologists globally. We cannot take the risk of killing our kid. So it is that today was my last trip into your store. Life will run a bit slower for us, as we order everything online and have it delivered, but seeing our son reach the age of 20 will make that well worthwhile.

I recently had the pleasure of working with The Window & Door Shoppe, and I must say, my experience…read morewas nothing short of amazing. Their service was stellar, comprehensive, and timely. From the initial consultation to the final repair, their expertise shone through. One of the standout aspects was their honesty and transparency. They turned a concern of mine into a very positive outcome, ensuring that all service and repairs were carried out in a professional and complete manner. I can't extol their virtues enough! I would wholeheartedly recommend The Window & Door Shoppe and definitely plan to use their services again in the future. If you're looking for top-notch service and expertise, look no further. BTW, LeAnne who runs the circus is a GODDESS! And Jacob is a master technician...an artisan with a technical bent...

We paid $171.71 for a service tech to come out and measure a spot for a new sliding door. One…read moremonth later we have had no communication regarding the quote- no e-mail, phone call etc. Crickets as they say. I called the company and they still don't have a quote for us and wasn't sure when we would get that. Now this was just to get the price and specifications for the purchase of a sliding glass door. I'm not sure I even want to know what we would have gone through to get the actual door from these guys. Anyhow, we will obviously go elsewhere.

Our condo's previous owner took out all the closet doors. So, we were missing doors for our two…read morebedrooms and pantry. We suspected this would be an expensive project, so for years, we just put it off. Finally, last year we decided to get it done. In addition to the closet doors, we also replaced 5 interior doors for "free" (I say "free" because there were other costs associated with the interior doors). Yes, this was an expensive project--there's no sugarcoating that. BUT, it was worth it. Someone comes out for initial measurements. Then, you go to the showroom to pick your doors, and get a breakdown in pricing. The cost of the doors adds up quickly (e.g. knobs, installation cost, etc.). But, they're not trying to pressure you into anything. Once you place the order, it takes several weeks for the doors to come. In the meantime, someone comes back out to do more precise measurements. The install took a full day and a couple of hours the next day. After watching them work through some challenges with the install (e.g., crooked walls), I began to understand why it costs so much. I mean, I don't think we would've gotten close to the same results going with a big box hardware store. It's been about a year, and our doors still look great. We just wish we would've tackled this project sooner!

Regarding the durability of the doors after about 1 month, the one we had installed for the primary…read morebathroom has started to bubble. Kind of looks disturbing. It seems to be due to moisture which would be expected of a bathroom. We were told the only thing to do about this is to sand it down and repaint and that this is not covered under warranty. Disappointing. Even more disappointing when considering that our old door which the previous owner spray painted with cheap paint they had used for the rest of the house held up much better and never bubbled like this under the same conditions and for much longer. Initial service and experience was 5 stars but those aspects are short-term interactions. The durability makes it 3 stars because durability is something we have to live with. It was also something we were initially sold on when Rich claimed their doors had superior durability due to the painting process and type of paint they used.

They came out very quickly and diagnosed the problem. He was honest and didn't charge for…read moreestimate. Actually NO CHARGE at all cuz it's a roof problem. So he gave a good recommendation and left. Honest company! Very pleased! Would recommend and use again

Unbelievably great service. We needed two windows replaced pronto. From selection to quote to…read moreinstallation, things were done professionally with no hiccups. Best part, We saved over $1,000 of our estimated cost of two windows.

Excellent servce. Polite front desk personnel. Very helpful. I needed a custom piece of glass cut,…read moreand it was done quickly and at an excellent price. Very well done on all fronts.

Had Dahl glass come replace 3 windows. 2 that had blown seals caused by the 110 deg summer a few…read moreyears back, the 3rd was hit by a rock from my gardners leaf blower. Chris and David did an awesome job with the install and clean up.

The owners are very professional and worked with us to understand what we wanted and to ensure we…read morewere happy with the end product. We now have a stunning piece of art that is also a functional door. Excellent service and craftsmanship.

From the owner: We are a small, locally owned company in Edmonds, WA who have a passion for creating custom live…read moreedge slab doors and tables. We work closely with our customers to help them create their custom, luxury furniture pieces made of reclaimed live edge slabs.

Loved my experience with this business. I called first and confirmed that they had the door I was…read morelooking for. I then drove down and when I walked in, I told them what I was there to pick up and was immediately told the price. When I saw the door, I hesitated because I wasn't sure it was right. The man who was helping me was patient while I made two phone calls and was able to confirm it was exactly what I needed. Great service. Patience. Good price.

This is a review i wrote about Franks. I bought a bathroom door a few years ago from them and had…read morethem match the existing one. it was a perfect fit. i just ordered a pair of interior french doors that needed to also be matched to the existing doors. they did a great job. turned it around the next day too even though I wasn't in a rush. I had to take a sander to one of the doors to get it fit perfect but that is a small price to pay to get matched french doors. I had gone to Seattle Door House over the weekend since Franks was closed and the salesperson there was so rude and standoffish saying they wont touch a french door and that no one else would either. Well, not only did Franks make the doors, they didn't give me a hard time about it either. Clearly they have done this thousands of times. Will come back for my future door needs. final kicker, Seattle door house want over $800 for the pair before finding out they were french doors, while franks did it for under $600. stay away from seattle door house.

Kirill worked closely with us to price the replacement of 28 builder-grade windows and three…read moreexterior doors with Pella Fiberglass Windows and Doors well below what larger competitors were able to offer, in about the same time as the best others were able to offer. Ivan and his team arrived on time and completed the install, replacing the exterior window and the interior door trim to match what was installed (but with better quality). Ivan was even able to address our misaligned original window trim. Now our drafty house feels sealed and quiet, with a noticable decrease in the time the heater is running. Kirill was responsive to any questions and worked with us to resolve a misunderstanding of weekend scheduled work. Ivan, Roman, and Teras were all attentive to our interior and made a point to clean up afterwards.

I had a great experience working with Kirill from Cascade View Construction. He gave me a detailed…read moreand competitive bid for my window project and really took the time to explain the different quality levels. He helped me understand how to improve both sound dampening and energy efficiency, which was incredibly helpful. Kirill is very knowledgeable and detail-oriented. He answered all my questions clearly and made the whole process smooth. I ended up purchasing all of my windows through him and was very happy with the level of professionalism and support I received. I will also add that He did a good job of keeping up ongoing communication regarding the delivery date of my windows and helpful with working with having to deliver them to an alternate location since I wasn't able to deliver them directly to my house when they arrived. Very helpful. I highly recommend Kirill and his team for your next project!