Can't say enough good things about these guys. They showed up on time, with great communication…read morebeforehand. They installed an opener i already had, did a very thorough job, and even did a quick inspection of our garage doors to make sure they had been setup correctly and were in good working order. Terrific value for the work they did, and will definitely call them again for anything else. Highly recommend. Took the time to explain everything and answered all my questions, really friendly and patient.

Eric came out quickly to measure and discuss the job with us. He had some great suggestions and…read moreleft a lot of material for us to look over and to make our decision. Ultimately, we went with his suggestion on the type of door and decided on the upgraded openers. He was very professional and courteous in all our dealings. He showed up when he said he would. He took great care in demolishing the old doors and taking down the old openers and hauled all that away so we did not have to deal with it. He put all the new stuff in and was done in less than a day. We get tons of compliments from our neighbors on the color and the quality. The new openers are so quiet and just work great. It is also so convenient knowing if we have any issues, we can give Eric a call and he said he would take care of us. We are very pleased with our new garage doors and openers.

I love the old-fashioned popcorn machine and free popcorn that they have at the store…read more I've always been able to get pretty much anything I need especially at the last minute like a nail, duct tape, bees/hornets/wasps spray, toilet seat, backup keys, and so much more. Super friendly and engaging customer support. The folks at work here really do seem to care. Another thing I love are the random cool things that you can purchase, like gift cards, and various trinkets. That they have those things has helped me grab some last-minute birthday and other holiday items for friends when I would have completely forgotten the special day. It is a nice neighborhood hardware store that serves its basic purpose and much more.

I have loved this store and staff since I moved to Kingston. As a general contractor and also in…read morethe process of remodeling our home here, Henery's has been an invaluable asset, literally 2 blocks away. At the onset of the pandemic, Henery's took charge and implemented numerous measures and protocols to keep patrons and staff as safe as possible. As of this date, May 18, 2020, however, things have deteriorated greatly. 1 of 5 employees I encountered wore a mask. 1 of 5 wore gloves. 2 passed within six inches of me in order to stock shelves on the same aisle I was on, neither wearing masks. Following the example, 2 of ten customers wore masks and also made numerous attempts to get less than 6 feet from me. There are no requirements for employees nor customers to wear a simple mask. Here's the thing. The measures we've used state wide and been enormously successful in reducing the spread of Covid 19. So much so, my wife and I thought it relatively safe to continue to shop in places like Henery's. Fact is, we have a 19 year old quadriplegic at home with 23% lung capacity. If he gets this disease, he dies. Full stop. As a result, we rely on the mutual concern and professionalism of establishments like Henery's to help maintain that level of safety. Henery's isn't doing that anymore, despite the lack of a vaccine and dire warnings from the CDC and epidemiologists globally. We cannot take the risk of killing our kid. So it is that today was my last trip into your store. Life will run a bit slower for us, as we order everything online and have it delivered, but seeing our son reach the age of 20 will make that well worthwhile.

We paid $171.71 for a service tech to come out and measure a spot for a new sliding door. One…read moremonth later we have had no communication regarding the quote- no e-mail, phone call etc. Crickets as they say. I called the company and they still don't have a quote for us and wasn't sure when we would get that. Now this was just to get the price and specifications for the purchase of a sliding glass door. I'm not sure I even want to know what we would have gone through to get the actual door from these guys. Anyhow, we will obviously go elsewhere.

I wish I could award more than 5 stars for the service we received from Jacob today. He quickly…read morediagnosed the problem with the locking mechanism in our French doors, and was able to fix it quickly. He explained exactly what he was doing, and made sure everything was in perfect working order when he was done. Jacob is extremely friendly and professional, and I would not hesitate to use him again, and to recommend this service. Thanks!

Our condo's previous owner took out all the closet doors. So, we were missing doors for our two…read morebedrooms and pantry. We suspected this would be an expensive project, so for years, we just put it off. Finally, last year we decided to get it done. In addition to the closet doors, we also replaced 5 interior doors for "free" (I say "free" because there were other costs associated with the interior doors). Yes, this was an expensive project--there's no sugarcoating that. BUT, it was worth it. Someone comes out for initial measurements. Then, you go to the showroom to pick your doors, and get a breakdown in pricing. The cost of the doors adds up quickly (e.g. knobs, installation cost, etc.). But, they're not trying to pressure you into anything. Once you place the order, it takes several weeks for the doors to come. In the meantime, someone comes back out to do more precise measurements. The install took a full day and a couple of hours the next day. After watching them work through some challenges with the install (e.g., crooked walls), I began to understand why it costs so much. I mean, I don't think we would've gotten close to the same results going with a big box hardware store. It's been about a year, and our doors still look great. We just wish we would've tackled this project sooner!

We recently decided to replace the original contractor grade interior doors in our house, and I…read morecan't believe what a difference it has made. First, they look so much better. Second, they are balanced, and open and close smoothly. And third, and perhaps most importantly, the bifold doors aren't falling off the tracks anymore. Replacing the hardware was also a huge improvement, with levers that are easier to use. Eric and his team did such a great job with installation, and I really appreciated all of the suggestions. Several of the door frames weren't standard, and rather than ordering custom doors, Eric suggested reframing the opening, which saved us a lot of money. Another closet wasn't the standard depth, and Eric designed a closet with built-in shelves that work perfectly for the space and for storage. I couldn't be happier with the work, and I highly recommend Seattle Doors & Closets.

They came out very quickly and diagnosed the problem. He was honest and didn't charge for…read moreestimate. Actually NO CHARGE at all cuz it's a roof problem. So he gave a good recommendation and left. Honest company! Very pleased! Would recommend and use again

Unbelievably great service. We needed two windows replaced pronto. From selection to quote to…read moreinstallation, things were done professionally with no hiccups. Best part, We saved over $1,000 of our estimated cost of two windows.

Excellent servce. Polite front desk personnel. Very helpful. I needed a custom piece of glass cut,…read moreand it was done quickly and at an excellent price. Very well done on all fronts.

Had Dahl glass come replace 3 windows. 2 that had blown seals caused by the 110 deg summer a few…read moreyears back, the 3rd was hit by a rock from my gardners leaf blower. Chris and David did an awesome job with the install and clean up.

The owners are very professional and worked with us to understand what we wanted and to ensure we…read morewere happy with the end product. We now have a stunning piece of art that is also a functional door. Excellent service and craftsmanship.

From the owner: We are a small, locally owned company in Edmonds, WA who have a passion for creating custom live…read moreedge slab doors and tables. We work closely with our customers to help them create their custom, luxury furniture pieces made of reclaimed live edge slabs.

Have you ever talked to "that guy" because you need help fixing a problem? Maybe he's a car…read moremechanic, or an IT guy, or a Sommelier at an expensive restaurant. You're there asking b/c you don't know how to fix it yourself and they have the knowledge to help you. You say something like: "I have 3 doors that need to be replaced and I need help getting started." Then you get a blank stare back at you. ... ... ... maybe he's waiting for something else? More words from me? Finally he says "I can't help you with that limited amount of information." And then he's done. That's it. Suddenly you realize you're too stupid to be engaging with such an expert in this field. Maybe I was arrogant to even think this place (called Seattle's Doorhouse" was the correct spot to start my door journey. "That guy", the "door expert", wanted me to know it, too. He rattled off the info that I would need to bring in with me to avoid 1) Wasting his time, 2) Broadcasting how "door stupid" I am, and 3) Be able to write them a fat check. I would need door measurements and wall thickness numbers. (Awesome, I can get those!) The tone ion his voice was, however, the verbal equivalent to an eye roll when he quickly listed a dozen numbers toward me: 60by35by120$13575x130x55$250. I think he was throwing me a bone to get me out the door with some numbers at high speed. It worked. I couldn't get out of there quick enough. And it's because of 3 things: 1) I don't know doors like "that guy" knows doors 2) I'm an idiot in general 3) I'm an expert at wasting the time of other experts.

Unfortunately I have to update my review based on recent experience. Some of these guys just have…read morehorrible customer service skills. As noted in other reviews this seems to be normal here. I was giving details of my order to this guy at the desk and he said "that's not what I asked". Alright bro, perhaps I misheard you, but don't correct a customer in this way. Shame you can't treat customers better. I've spent thousands in this store on doors and this will be the last time I come here or recommend it.

I've been meaning to write this review for a while. Kirill and his team replaced a dozen windows…read moreand 2 sliding doors for our home, including a breathtaking 15-foot slider for the living room that made our dream a reality and completely transformed our waterview home (see photos). It's now been 10 months since completion and we've experienced zero issues whatsoever, which is testament to the quality of the work. From the start, Kirill was responsive and responsible. His bid was competitive, and he was extremely detail-oriented. Since we wanted to order our own windows from Dunn Lumber, we had multiple conversations to ensure the measurements were exactly right. His thoroughness paid off -- all the windows arrived exactly as planned, avoiding delays or returns. During the installation process itself, Kirill and his crew (Ivan and Ivan) were always on time, courteous, efficient, and professional. They may be the ONLY contractors we've ever worked with who finished within the timeline that they laid out. Overall, we really enjoyed working with Kirill and would 100% recommend him to anyone looking to replace windows or doors. It would be nice if they also offered finishing services, like drywall touch-up and painting, but the quality of the work that they do specialize in is absolutely impeccable. Don't think twice about hiring Cascade!

Kirill worked closely with us to price the replacement of 28 builder-grade windows and three…read moreexterior doors with Pella Fiberglass Windows and Doors well below what larger competitors were able to offer, in about the same time as the best others were able to offer. Ivan and his team arrived on time and completed the install, replacing the exterior window and the interior door trim to match what was installed (but with better quality). Ivan was even able to address our misaligned original window trim. Now our drafty house feels sealed and quiet, with a noticable decrease in the time the heater is running. Kirill was responsive to any questions and worked with us to resolve a misunderstanding of weekend scheduled work. Ivan, Roman, and Teras were all attentive to our interior and made a point to clean up afterwards.