Kitsap garage door really delivers! I got a quote in a 5 minute phone call and installation was scheduled too! Joe came out and did a great job, and explained everything really well after installation. Really good experience in a world where it can be tough to get good service! Thank you read more

My wife came home from an errand and the garage door started up but stopped abruptly at 2"! 8:00am Wednesday I called Kitsap Garage Door Co. because they installed a new motor for me 13 years ago. A friendly "human" voice answered the phone on the second ring. This is truly amazing service; in these days of phone robots and answering systems. After checking schedules I was told that a technician could be at my house between 10-11am TODAY! I was stunned twice in five minutes. More good service; Jake from KGD showed up on my doorstep at 9:34am today. Very, polite well groomed and pleasant. After inspecting the door that wouldn't open he showed me where the lift assist spring had broken. He then pointed out that given the age of the hardware was twenty years old he recommended replacing all worn parts and replacing both springs. The 13 year old motor and lift mechanism was in good condition. I figured that if a full rebuild would get me another 20 years then the door would outlive me. I said, how much and he gave me a verbal parts and labor estimate. I asked if he had the parts and could he do it today? He said yes. I said, let's get it done. 11:00 Jake showed me the pile of old parts and demonstrated the rebuilt door. It was so quiet and smooth I was aghast at what a difference quality parts and experienced technician make! Jake gave me an invoice list line item by line item for all the parts and labor. It was within a few dollars of the verbal estimate. This is the kind of company that deserves my business and loyalty they have earned it. read more

Kitsap Garage Door - Good equipment great people and friendly service! - Garage Door Services Near Me - Bremerton, Washington

The company was responsive and got the job done fast. The cost was reasonable. Joe came out and did a great job. One of the nicest guys and very professional. Thank you for your hard work. read more

This company is trusty and reliable. We've used them several times and have consistently been happy with all service performed and prices.

Service is very prompt, they were able to come the same day, which is very helpful. Tim is the guy who came and fixed our garage. He is very nice and helpful. He got there and got to work. I'm glad it's just some minor wiring problem. He then did some maintenance service on it and made sure it's good and voila it's working again we paid about 200 bucks for the whole service which is not bad. Same day fix, efficient service and good customer service, can't beat that! And oh they are LOCAL!! Thank you Kitsap Garage. Would recommend to family and friends. read more

Joe came on time. He was knowledgable and professional. I appreciate the quality of service he provided. read more

These guys were great. I needed two garage door motors replaced. The first guy was running late on the job before mine so they sent some else to start the job. When the original guy arrived, he and the other guy both worked until the installation was finished. I was real impressed with their professionalism and the price was lower than the another company that gave me a bid. read more

I didn't even consider another company for our new garage door and opener. We had it installed and these guys are professional, hard working and AWESOME. After the wind storm knocked out our power the generator came on through the night, the sun came up and the lights went out. The generator has officially croaked, so it must've spiked power and burnt out a chip in opener and they came out diagnosed the issue, ordered the part and came back and installed it. No questions asked. Thank you Kitsap Garage Door. You all are fantastic. read more

Had a panel of my 6 panel garage door fall out of the track on one side, got it back in the track, but the tension cable on the opposite side was now loose and wrapped around the tension Rod. I had to manually close the garage door. I knew this repair would need a Pro and possibly twisted the door and hinges to where I thought I might have to replace the whole door (2-car X 8'). It was late in the day on a Friday (4:30ish) and I could only get the door 3/4 down due to the stuck cable. So, I quickly tried calling a no name (just letter number) Garage Co., they were closing, don't work Sat/Sun, and might be able to send someone on Tuesday... I explained my urgent situation (garage won't close all the way or lock) and that I really needed to have it repaired either Saturday or Monday, I asked if they had any recommendations for a Garage Repair Co. (in the Area) that worked Saturdays? "Nope, sorry can't help ya there. Good luck." My neighbor saw me messing with the door, came over and recommended Kitsap Garage, she had them work on her Garage recently and said, they were great! So, I called right away, they were closing for the day, but the lady was very nice and helpful. She looked at their schedule, said, she had someone working a job in my area on Saturday and could have him come by my house around Noon to see what they could do. Tim (Kitsap Garage) showed up at Noon (exactly) on Saturday, went inside my garage looked at the door, in about 5 mins he came to tell me, what had happened, what was needed to repair it, the cost and that it would take him about an hour. He went got his tools and started working. By 1 o'clock he was done and it cost less than what he initially estimated!!! He explained what he had done, recommended some preventive maintenance steps (I can do) for future, and settled my bill. Oh, and gave me a can of spray (for spring and hinges). Garage door fixed, new hinges, new pins/rollers, tension adjusted, spring greased and door rolling up and down quiet & smooth - like butter!!!!!! Now, I have Kitsap Garage sticker on my door opener and will DEFINITELY be using and HIGHLY recommending them to others! read more

Exceptional service! New door install could not have gone any better!l Showed up on time and got right to work! Knew exactly what was needed. Best garage door company around! read more

They installed a new garage door, door opener and outside key entry pad to my home in Dec. Last weekend I did something wonky to the keypad in an effort to change the code and cleared everything out. Donny is the service tech who did the estimate, installation and service call last Wed. From start to finish, this company is doing things right. The receptionist, the service techs, the quality of the products installed, the knowledge about the products the service tech displayed, everything was top notch. My only complaint is they can't be available 24/7, as they've got to sleep. But, they make every effort to make every customer concern a top priority and see that it gets addressed. I couldn't be happier with the quality of the products, the time from ordering to installation, the care for cleanup and finishing and for education of the customer. A+ read more

Had a spring on my garage door break on a Friday. I called the office and initially they said they couldn't fit me in until Monday. About an hour later the office called me back to squeeze me in for an earlier Saturday appointment. The technician came right on time, was friendly and explained everything he had to do to make corrections. He initially thought he'd have to replace the bearings but was honest and said they were still in good shape, keeping the costs to what was required. Very happy with their quick and professional service. read more

The wait for the order was biblical! Beware. I ordered in September and the doors were not installed until the following May. That being said, good things take time. I was happy with my initial experience in the showroom. Glad they talked me out of some more expensive options because what I ended up with is exactly what I was looking for. Who knew the garage door world was so vast! I took home little metal swatches and catalogs to make my final decisions on my own terms. Put half down and had a few phone calls while waiting to confirm shipping/install dates. The guys that did the install were professional and pleasant, arrived on time. Nice to my dogs so that's a plus. It took all day to replace our three doors, but again - quality takes time! The new doors are gorgeous, quiet, efficient. Thank you! read more

Absolutely great service and price. Very professional. From first call to estimate to installation, they went above what I expected. Mark was my installer. Can't praise him enough. Did everything I requested and went over care instructions with me. He left a new can of of lube for maintenance. Also left garage cleaner than before he arrived. Thank you! read more

I Heard about this company through another fellow yelper homie. Had issues with my garage. Called them and to set up an appointment. The scheduled day They came 30 mins early and the tech was super cool. Came through got the Job done fast and charges were reasonable. Definitely recommending them. read more

They did a great job, a good competitive price, 3rd garage door from them, highly recommended

I was amazed by the quick response and doing the job done. I live out of town and i have a rental in Washington. They did a good job. Customer service is great. And transactions were very smooth and easy. Affordable service and pricing. Would definitely recommend them! read more

Absolutely amazing service, and a perfect installation: done right the first time. I could have paid less for lower-quality doors, but Kitsap Garage Door doesn't sell junk. They sell the best, and they install with the highest level of skill possible. We called KGD after our neighbor had their garage door replaced by them. It looked so great that we decided it was finally time to update our own facade. Doug was fantastic to work with and specified the door and motivators perfectly. Alex was our installer, and I've rarely seen someone work with such skill and practice. Don't be fooled: Installing a garage door on your own _is_ possible, but installing a garage door correctly --the first time-- is incredibly hard. Just as my neighbors already have for the past 30 years, based on our recent experience I am looking forward to doing business with Kitsap Garage Door over the next 30 years. read more

Our garage door spring broke this morning and Don was out here and had the door fixed by 2! He also replaced an ancient door opener pad and spruced up our second garage door so everything is as good as new. Don was friendly and efficient, and the service was very reasonably priced. We wouldn't call anyone else! read more

We recently purchased a new to us home that had an older broken garage door opener. The seller advised that a local company had the hard to find part on order and would contact me. Of course, that company did not call. When I contacted it, I was told I would get a call back. Of course, no call back. So I called Kitsap Garage Door for help. Within a few days its technician Joe arrived. He analyzed the issue and remarkably said he had a used part that woukd fix the opener. He said that, based on his years of experience, he learned to retain older, hard to find parts. After fixing the door opener, he checked and realigned my garage doors, reset the door alert systems, then programmed my two remotes and then the wall mounted key pad. The cost was very reasonable; the service was remarkable. read more

I have had excellent service from these folks. Last Thursday, the bracket supporting my garage door spring mechanism failed allowing the sprints/tube to sag and block the door. I contacted them . They didn't have any times available until Monday but they contacted one of the scheduled customers who agreed to give up their slot so that I wouldn't be stuck without a vehicle over the weekend. The repair technician came at the scheduled time and made the repair in under an hour at a reasonable price! read more

They were very responsive to my request. Scheduling a repair visit was very easy. Joe, the tech, was quite knowledgeable and helped me understand my garage door issues. He explained what was causing my problem and could have up sell me for repairs but was honest and told me no solution was available other than to install a new door. Since this is part of a duplex, replacement was not going to be an option without replacing the other garage door. I will definitely call on this company should any garage door issues arise. read more

Terrible experience. Their salesman Brian. was rude and told me all 3 of my doors were dangerous and he would be afraid to park his car under them. He said this was the worst installations he has ever seen. They have worked fine for 18 years. I called him for an minor adjustment and ended with a bid for over $6000. Just had someone out he tuned up all 3 no problems Bill $151. Absolutely the most blatant attempt at screwing me I have ever experienced read more

Old garage door spring snapped and left our vehicle stuck inside. Quick call to KGD let us know they understood the concern and would send someone if any same-day appointments dropped. The same afternoon, their very-professional tech showed up, replaced the spring, assessed the rest of the system (tracks, wheels, etc,), AND tuned our garage door opener for quieter operation. Price was very reasonable too, especially considering our urgent situation. read more

The day after Christmas--and we have family visiting and a list of other things happening. Our garage door came off the track and we had some issues with the spring. I called Kitsap Garage Door. The receptionist was friendly, professional, and assured me that they could help. Within an hour, a tech showed up (Brian), assessed the situation, and was able to repair without having to replace any parts. He was awesome and he saves us both time and money! He also was friendly, professional and efficient! He explained why we have an issue with the door and offered suggestions. I am so glad I called and should there be further garage door issues or a desire to replace, I am calling these guys. read more

Amazing company! It was the easiest process to get my garage doors newly installed. The tech was so professional, kind and courteous. He actually said this was the best company he's ever worked for. The owner is just incredible too, such a kind man. They made sure we were well taken care of and understood everything that was installed. 6 months later and we still get compliments and I still refer everyone out to this business. read more

Garage door tension spring broke on Thursday night. Called Kitsap Garage Door when they opened at 7 the next morning to ask if they could help us get our trapped car out of the garage before the Memorial Day weekend. Amber said they were booked for the day but she would make some calls to see if they could shuffle and get me in. She called back and had Justin here by 8. He was very professional and was done replacing the tension springs, frayed cables, and tuning up the door by 9. The price was reasonable. I highly recommend Kitsap Garage Door Company! read more

We purchased a garage door opener for our new construction home. We quickly realized we were not prepared to install this ourselves. We contacted Kitsap Garage Door about potentially installing for us. The administrative assistant understood our situation and assured me they could help us. Their rate was cheaper than the other business I had contacted. They were able to come to the house a few days later and the technician was very professional, personable, and did a fantastic job. We are very pleased with our experience with them! read more

We had an issue with Kitsap Garage door originally with things falling apart in the original order. After a few back and forth calls and Facebook messaging things were fixed, the order was fast-tracked and everything was great in the end. We've had our garage door for over a year now and everything is working great. I'd recommend them (and have) anytime someone needs help with their garage door or just needs to replace it. They're awesome. read more

John went above to find me the door of my dreams , he took the time to listen to my style ideas and helped me pick the perfect garage door ,It totally changed the look of my home and all the neighbors have stopped in the driveway to ask who installed it !Thanks John !!! read more

Quality products and people. They provided prompt replacement of a damaged garage door some eight years ago. The door is beautiful, reliable and durable, but one of the door's rollers recently needed to be replaced. Though the fix was one I could do, I dreaded the big-box store-to-store search for a suitable part. Fortunately, I stopped into KGD first for some guidance. To my surprise and delight, without me even asking, they immediately provided the replacement roller free of charge, on the spot, despite all of the years since when the door had been replaced. read more

We had a broken torsion spring and Joe came out on Saturday and replaced the spring. Also correct some installation errors by the original installer, replaced worn out end bearings, aligned misaligned track and lubricated everything. Just an outstanding job. read more

I honestly do not trust the business at all. Let me explain the situation that happened. One of the guy came out to look at our garage that was having power issues and this message was relied to them. When they arrived, my wife was at home to explain the issue that was going on and was completely ignored. They were scheduled to come out at certain time and showed up way later than they told us they would be there. After the time had elapsed my wife and I expected a very unprofessional visit. When the guy got here he just laughed and stared at the corner of the way and said " yup everything is broken" and mind you everything had been unplugged to prevent the garage door from opening unexpectedly. He literally walked into the garage for not even a full minute and walked out and left. No diagnostics were done at the time and yes there are things you can do and check to make sure what you quote someone is correct. When the quote came back they estimated $1000 to repair the garage. When asked why so much for the repair they stated the guy that came out said there a broken spring. When asked which spring it was they could not answer the question. At this I took it upon myself to look at everything that they was "broken" then it donned on me. How do you have something broken that does not exist? The style of garage that we have does not require or work with a spring system. Not one thing was damaged or rusted. I myself ended up figuring out the issue by reading through repair manuals and researching power supply issues and it turned out to be the control panel. Had they actually did there job they would have discovered the same problem. When asked how the worker came to the conclusion of repairing a spring. They stated he was looking out for the best interest of the customer and wanted to make repairs that would be if it later down the road. All in all I do not trust this business to touch a garage door let alone step foot in my garage ever again. Yes I am real person. read more

Kitsap Garage Door - Garage Door Services Near Me - Bremerton, Washington

See all

We phoned them in the morning and they sent someone to look at it that same day. He gave us an estimate and we placed an order for a replacement opener. They scheduled the install only one day later! Professional, quick...and we love our new opener. It's quiet and just perfect. We couldn't be happier. read more

Excellent experience. We damaged our garage door to the point where it would not open/close. After realizing we had to replace the whole thing we called around for some quotes and got the cheapest from Kitsap Garage Door. They installed the door quickly and were very professional and trustworthy. A few weeks later we got the door off of the track (by our own fault). They came right out to get it back on track at no cost. Great service, great people who won't nickel and dime you for every little thing! Highly recommend. read more

I just bought this place and lo and behold, the garage door is broken! Thanks seller! Anyway, I needed it fixed and for a reasonable fee, a really nice guy named Jake comes over and fixes it, explains it all to the man of the house about the problems and is very forthcoming about answering our questions. Good guy, fast service. I recommend this business. Jake was in a uniform and was clean, put together looking and wasn't in some kind of hurry to slough us off. Get these guys to fix your freaking garage door already. read more

John, Thanks for your response to my honest review of the service your company provided. I honestly can't believe the statements you made concerning me in your response - I don't spend my day on Yelp providing crappy reviews for fun. I see I am not first you dismiss with your blind denial. I see when you get a poor review you claim not to remember the customer - interesting tactic. However, you did confirm what Ruthann R. and I have stated about you and your company. I can only assume you will petition again to have my post removed. All the best and I wish you and yours a great holiday season. I have nothing against you John, just the service your provided. Robb read more

Had and issue with the springs on my garage door, we made a call for some information and got a rough estimate and an appointment in no time. Technician showed up 15 min early (awesome). Technician took care of the problem, made adjustments so my garage door would function better. Very happy with the the service, professional, fast and affordable. Thank you Kitsap Garage door. read more

Super fast service and professional. When calling and confirming appointments, they were amazing (called around and other businesses seemed grumpy)! They offer valpak and military discounts. Very thorough and great explanation as to what they're doing and why. Pricing is reasonable too! The employee arrived 30 min early and finished in a timely fashion. Highly recommend!!!!!!! read more

I bought a brand new home with two garages. The openers were both installed by Kitsap Garage Door when the home was built. These openers are both WiFi and hard wired. After 8 months one of the hard wired control panels quit working. I first called the door manufacturer since it was still covered under their warranty but by performing their troubleshooting guidance we determined it was not the actual hardware but most likely the wiring put in by the installer. I then called Kitsap and they sent a tech over the next day. He too determined it was the wiring and his solution was, and this is a quote "There is nothing I can do." So the company that did the actual install says they can't fix it. No suggestions or any remediation. A few days later I rewired it myself and it works like new. Very dissappointed in the service. read more