Had a garage door that would only close 3/4 of the way and couldn't lock it. Called A1 on Friday…read moreafternoon (4:30ish) to see about scheduling someone for Saturday. The lady who answered seemed very disingenuous. I briefly explained the problem, she said, she "might" be able to have someone out on Tuesday. I explained my urgency for Saturday or Monday. She said, they don't work Saturdays and didn't have anyone until Tuesday at the soonest. I asked if she could recommend another Garage Co. in the area that worked Saturdays? She said, "nope, sorry, can't help ya. Good luck." Call lasted about 1 minute. Won't call them again! Called Kitsap Garage Door (recommended by my neighbor) - they had my garage door fixed and rolling (smooth & quiet) like it was on butter by 1pm on Saturday!!!

Highly recommend, I had a immediate need and the front office communications that met my needed…read moreservices. The techs came out last minute, and where professional and answered my questions.

Eric came out quickly to measure and discuss the job with us. He had some great suggestions and…read moreleft a lot of material for us to look over and to make our decision. Ultimately, we went with his suggestion on the type of door and decided on the upgraded openers. He was very professional and courteous in all our dealings. He showed up when he said he would. He took great care in demolishing the old doors and taking down the old openers and hauled all that away so we did not have to deal with it. He put all the new stuff in and was done in less than a day. We get tons of compliments from our neighbors on the color and the quality. The new openers are so quiet and just work great. It is also so convenient knowing if we have any issues, we can give Eric a call and he said he would take care of us. We are very pleased with our new garage doors and openers.

Can't say enough good things about these guys. They showed up on time, with great communication…read morebeforehand. They installed an opener i already had, did a very thorough job, and even did a quick inspection of our garage doors to make sure they had been setup correctly and were in good working order. Terrific value for the work they did, and will definitely call them again for anything else. Highly recommend. Took the time to explain everything and answered all my questions, really friendly and patient.

I wanted to reach out and provide you with the comments I posted on Home Advisor after the service…read moreprovided by your company. Here is my review from Home Advisor. The same review is posted to Yelp. First, the company did not honor the original appointment I set on Home Advisor. I selected Friday at 9:00 AM. They called me and said they would be out the next morning, Thursday, at 9:00 AM. I explained that I wanted Friday, and they said that would be fine. The next day, Thursday, I'm sitting at my desk at work, and I get a call telling me they will be at my house in 30 minutes. So, we are already off to a rough start. So, I left work and arrived at the house 35 minutes later. They were already starting work because my wife was there. Great. While doing the install, they told me the Torsion Spring Cable Drums needed to be changed, as well as the brackets on the left and right side. They charged me $110.00 for the parts, which it turns out sell at Home Depot for roughly $40.00, and then they charged me $55 to install those parts, when installing those parts would have been required, even if they used my old part, because they were being paid to replace the spring as well. Putting the old parts back on should have been part of the cost of installing the new spring. The next issue I will point out is the service call charge. This company charged me $79.00 for a service call. Generally, companies only charge a service call fee when work is not done. In fact, I have a sticker from the company that originally installed the doors, sitting over my garage door openers on the wall of the garage, indicating that service call fee is waived if work is done. Third thing to point out is that they told me that I should probably replace my hinge rollers. I said I would buy them from Home Depot and replace them myself. They told me does not sell them, but they do. Another issue is the cost of the install. Over $300.00 to install MY garage door opener. I had already purchased the garage door opener I wanted. Absolutely absurd price for installing the door opener. I do want to point out though that the work was done well. I was in the garage with the team the entire time. They were very courteous and professional, and they worked fast. They did not stand around taking their time. Overall, I would never recommend this company to anyone, primarily because of the cost. Shop around because you can get it done for half of what this company charged me. After all was said and done, I was into this for over $1K, with my garage door included. Their cost alone, without the garage door, was $780.00.

Run!!!!! Our 2 yr old garage door broke (installed by builder in 2018) and we called them to see…read moreabout the price of the wall mount type. We were quoted $850 w/installation. Ok. They came that afternoon, the tech installed it and tried to steal the old one. Took all the parts except the opener and remotes when my husband said no you can't take that. We were also charged over $1000. When I contacted the owner about it and why wasn't an invoice left?? He's been ghosting me in END OF JANUARY!!! Horrible, and these idiots claim to honor our vets. Way to honor a vet by stealing from him. I filed a complaint w BBB and this boob DIDNT even respond to them. I highly recommend you DO NOT USE THIS BUSINESS!!!!!!!!

This Company is the best in Gig Harbor, as lived here 37 yrs. very very professional, and if you…read moreget Dennis, the Seahawks fan, you did something right in life as Dennis goes over everything and makes you feel like family. Only Co. that will fix your problem right the first time, Thanks Dennis & Chris for being the best, like the Seahawks !!! Donny....

Very helpful with the parts I needed to repair my garage door after I backed into it.read more

Had a great experience with E.S Garage Doors. I reached out on Yelp and they responded incredibly…read morefast -- they were able to come out in less than an hour. Avi was the technician who handled everything, and he did an excellent job. He replaced the broken torsion spring quickly and professionally, and also recommended adding a strut reinforcement, which made a lot of sense and gave me extra peace of mind. Super efficient, knowledgeable, and no hassle -- especially on such short notice. Definitely recommend if you need fast and reliable garage door service.

Actual work was contracted out to another company, with that said the experience was easy, they…read morecontacted me within minutes of the job being posted, the contractor gave me a variety of prices based on spring quality and warranty. No push or hard sale. Did the work in under an hour and even fixed or broken weather seal while he was at it. Quite happy with the experience overall.

I backed my car into my garage door. Joseph from AAA came out the next day to evaluate and propose…read moreservice. Since the damage was not as severe as I initially thought, he gave me multiple options for the repair along with pros and cons of each. He answered all my questions clearly, did tidy work and fully explained all aspects of the repair. My garage door is fixed and fully functional thanks to Joseph.

Amazing company! Great, clear, and prompt communication and…read moreexcellent work! Used this company first time a couple years ago to replace a broken spring; luckily the spring broke overnight and didn't hit any of our cars!! The technician advised me that this would only be a bandaid but that's what I could afford at the time. Unfortunately he was right and the chain broke about 2 years later. After a quick evaluation, we opted for a full replacement. 2 new doors, tracks and conversion to torsion springs! All done in just a couple days!

This was my second time using their service and, same as the first time, they were awesome!…read moreCourteous, professional and great pricing. I will definitely use them for future needs.

Lopaka and Kris were amazing! They endured a 10 hour day of moving some very heavy items, all while…read morekeeping a very pleasant and upbeat attitude! They were very careful with all items which resulted in a flawless and stress-free move for me during a very stressful time. Job well done, guys!

Garage door problems? This is the one to call! I live in Sequim. Sometimes I am concerned about…read morethe services we receive locally, but this time I am so happy with the garage door repair. Ryan is so quick and efficient I highly recommend him!

Ryan installed two garage door openers for us. Very knowledgeable and a pleasure to work with. The…read morework was scheduled for three days after we called and the quote was given over the phone. I definitely recommend Advance Door.

We just had a new system installed by Randy's Heating when our 90 year old gas furnace died…read moreunexpectedly. We were very reluctant to put a "ductless" system into our 93 year old house, desperate to maintain the look and charm - but Tyler walked us through several options that would help preserve the charm, and still keep us both warm in winter and cool in summer. He explained all of the benefits, and answered every (even silly) questions we had and made us realize it was time to "modernize" our home. To be responsible, we also had another company come out, to see what they would suggest and what they would charge. It was a no-brainer to go with Randy's. From the first visit, we felt they were the most professional, knowledgeable and patient. Tyler even came back out just to go over the details again, to answer more of our questions. They gave us options, 3 quotes to choose from, and the price was surprisingly affordable, alleviating my worst fears. (we didn't even wait to hear back from the second opinion!) The installers were completely professional, very concerned with keeping my house clean throughout the 2-day install, very nice, very informative the entire time. They went the extra mile to answer questions, and explain processes. I now have 2 Floor Mount and 2 Wall Mount "ducted ductless" mini splits keeping our entire house cozy, while all of the connections and tubes and such went under the house. We really thought we'd hate having these in our house, but we were happily wrong. They're fantastic, unobtrusive, quiet and fit right in. Even the outdoor unit that powers them all isn't a big deal at all. Nestled up to the side of the house, it's not even noticeable. This review might seem long and rambling but what I want to convey is how Professional, Caring and Outstanding all of the people at Randy's Heating are. I wouldn't hesitate for a moment to recommend them to everyone I talk to. The value for my money, their professionalism, and the sense of security and comfort they have given us is immeasurable. We look forward to a hot summer, so we can be cool and comfortable inside for the first time!

Excellent team- we bought a new heat pump system and they were timely, very competitive pricing,…read moreexcellent staff. So pleased with our whole experience with Randy's Heating.