Bought ~$30K in deck railing, and despite being told numerous times exactly what we wanted, they…read moresent us some incorrect parts. This would be fine, everyone makes mistakes, but they're charging me a $91 restock for their error. If anyone from there is reading, don't bother responding with how you regret my bad experience and that customer service is your utmost priority blah blah blah unless you're going to reverse that charge. And you're not going to, are you? I know, I know, it's all my fault, not yours etc. I like to support local businesses, but they have to support me back.

Great store with just about anything you want or need. Awesome helpful personnel that will jump…read morethrough hoops to get what you want or even how it works! "Old school Hardware Store"

Horrible! Service person was unprofessional, condescending, sarcastic and rude!…read more They don't deserve any "stars"

I just want to compliment the service person Chris. He has made several repair calls to my home…read more Each time I am impressed with his professionalism and courtesy. He always confirms his time (a two hour window), shows up promptly on time (often at the start of the time frame, is polite and gracious, and knows what he is doing. He willing explains what is wrong and what needs to be done, and communicates clearly what the options are. He is a prince. Bayview is lucky to have him. Give me a raise. He deserves it!

I have known this company since their establishment, I believe in 1975. They have grown, the old…read morefashioned way. Hard work and determination. I worked for a competitor of theirs until I retired in 2018. I always, and still do, respect them as a quality, well established firm.

I am a DYI type seeking help on a acetylene hose repair, and the Anacortes staff were very generous…read moreand helpful in helping to repair my hose successfully and then not charging me for their time and labor. I could not have asked for more considerate customer service. Thank you. I will certainly be back.

Seattle Cabinets is outstanding! The team is very personable and professional. From the design…read morestage to the final installation Seattle Cabinets truly delivered. Our kitchen cabinets are amazing, everything we expected and more. And we were able to get our cabinets much sooner than the other cabinet makers were offering. Our cabinets were delivered on the day they promised and installed the next day. And it's great to support a local Washington business. Our experience was beyond our expectations!

The cabinets are good quality, but there were occurrences that lead me to not recommending Seattle…read moreCabinets: - There was no discussion of requiring an electrician to be involved prior to the demolition of our previous cabinets. It was claimed to be in the contract, but no such information was present in any information they sent. - The cabinets were cut for a smaller sink which resulted in a separate visit to install a cabinet - Installers left without review of the project - The engineering manager said that the demo crew told us things about appliance disconnection that flat out never occurred and refused to take responsibility for resulting electrical damage

Great place for cabinets, kitchen or bath, and kitchen design. Just finishing a full kitchen…read moreremodel, mostly done remotely until recently, and Jennifer has been fantastic throughout. She worked well with the design we brought from our designer, and helped when I was stuck or wanted to change things. She has a great eye for kitchen design. We went sort of "moderate mid-Century" and I'm thrilled. Importantly, she is very responsive to questions and concerns. While we had a designer and a contractor working on some aspects, our contractor was gone for a long while, so we used Jennifer's main cabinet install guy--and he was fantastic. Lovely man, careful, just a gem. She had great suggestions for where to find the specific type of cabinet glass I wanted, and places to look for tile, etc. I ended up buying the cabinet hardware from her, too. It was exactly what I had in mind, and the price was fair. I love it--it is gorgeous. There are zillions of choices for that stuff and it was wonderful to have a good but not overwhelmingly large selection of hardware, at various price points but all good quality, right there at Creative. We also ended up picking our quartz countertops there-there was a large selection from many vendors and we were happy with the choices. We used the fabricator and installation folks she recommended and she quarterbacked all details. We are very happy with Creative Cabinets and would recommend them. I'll definitely use them for any other cabinet/remodel needs, like a bathroom, etc. Jan, who also works there, is very friendly and helpful, too. They seem like a great team, and I am delighted that they are also local--makes things so much easier.

We came in contact with this business through our contractor when remodeling the kitchen and we…read morelove it. They had many samples and were in no rush to explain all the options, colors, quality levels and more. The final result is gorgeous and I feel the quality is even higher than expected.

Worked with Bin here and ended up with excellent, very affordable cabinets. It takes a little work…read morefiguring our the sizes that you'll need, planning out layout. I think you'll need to expect taking that work on yourself if you want to be sure it's done right. With that said, I got good customer service and am very happy with how the cabinets turned out. They were cheaper than Ikea or Home Depot and look/feel much nicer. This is one place where you don't have to splurge to get something that works well. Would highly recommend GS.

This is the cheapest place in Seattle that I have found for granite and quartz, BUT buyer beware…read more If you know how to cut, handle, seam, and polish edges, then this place is a good deal for you. If this is your 1st time buying or installing stone do not step into these waters. If you choose to ignore that advice, you do so at your own financial peril. I have been buying granite here for 11 years. Twice my order has both been cut correctly and ready when I showed up. Seriously, 2 times out of maybe 20. You have to measure your stone before it is loaded, inspect corners and edges. There have been a few times when I provided a template and the cuts we still off. MEASURE BEFORE YOU LEAVE. If it is wrong and you leave, they will not fix and you will not get a refund or credit. Will not. As stated, stone prices are cheap, there is little to no haggle room on the stone, but they make their profit in fabrication: the cuts. Be aware of that when you are discussing cost. There is also wide margin on their sinks, fixtures and cabinets - especially vanities. The cabinets are plywood flat packs and quality is in line with IKEA. I would advise against a cabinet purchase here, but I am a cabinet maker so I am by nature bias. They put gas the glue for a couple weeks and some people hate that smell. In summary: cheaply priced, but quality stone, zero customer service during or after the sale, and it is on you to make sure it is all correct.

This is your home if you love organization and think everything has its place. It is a big store…read morewith all kinds of containers and boxes and things to help you contain mess. It reminds me a little of Muji with its simplicity. I must confess I got overwhelmed by the huge selection. The things are not cheap but not terribly expensive either. I did pick up a hanger meant for tank tops or camisoles. Hopefully that will help me cut down the numerous hangers in my closet. I like the compact accordion clothes dryer as it seems to take up less space. Important for tiny condo living. Maybe I will get it on my next visit.

I don't get how this store is in business- they're extremely overpriced. They're selling the same…read morebaskets you could find at homegoods for literally 3x the price. that's OUTRAGEOUS. I would maybe forgive a 1.8x but they've gone too far. after seeing this I don't get how anything else in there could be reasonably priced. really deteriorates the trust

Arrow will send you wood that is full of termites and won't exchange the wood. They don't stand…read morebehind their products and their customer service is terrible.

Great selection. Helpful staff. They often have great deals on miscellaneous pieces that entice me…read moreto start a new project.