Here is a 'shout out' for JOSH WOOD, a Great Floors (GF) Rep in Silverdale!…read moreA while back, I went into Great Floors in Silverdale as a first-time buyer of flooring, and the Rep who initially helped me was ED MURILLO. We discussed the cost of the flooring of which I was interested in purchasing, and I told him I might just purchase the flooring and have someone else do the install. I asked him if they would give a discount to the outside installer for the flooring. He said yes if he was eligible. Then later, after thinking about it, I asked if he would give ME the same discount if I had GF to do the install. I was appalled at his response. He had an immediate personality change and raised his voice to me and very rudely said 'NO!', that the company had to pay HIM, they had to keep the lights on, and yadeyadeyada and so on. I felt his behavior was totally inexcusable, and I felt belittled as I sat there speechless. It made no sense to me that they could give the outside installer a discount but not the customer who would have had the company to do the installation. In either event, if it was okay to give the outside installer the discount, but yet not work with me for the same discount and get GF business. He would still need to be paid and they would still need to have the lights on. A few days later, I went back to GF to return a wood sample board. As I walked in, Ed was not present, but GF Rep, JOSH WOOD, was there to kindly and politely help me. A HUGE difference in night and day with salesmanship! I told him I was just returning the sample to ED, and that I had decided to go elsewhere to purchase my flooring. He asked me if there was anything he could do to change my mind. I told him of my personal experience with Ed and that I was not happy. He asked me to sit down and see what he could do to keep my business. JOSH gave me an incredible discount on my purchase because of my bad experience with ED 'to keep my business'. He even took the time with me to discuss the different qualities of flooring of which Ed didn't seem interested in doing without my asking. JOSH offered his personal opinion on flooring selections that would work well with my carpet color. I made my purchase with JOSH and was extremely happy with my dealings with him. I just wish I had read the GF reviews BEFORE my first trip there as at the time, there were all sorts of outstanding reviews about JOSH WOOD! He would have been my pick in the first place. Without Josh earning my business, I would have taken my business elsewhere. And guess what! I am now ready to make another flooring purchase, and it will definitely be with JOSH WOOD just because of his good manners and professional salesmanship. GF is very fortunate to have him as an employee!

Can't say enough about Great Floors; Josh worked with us to find the right floors at a price we…read morewere happy with. The installation team they sent over was fantastic, and they handled some surprises we found in our house with no problems or hassles. Kudos also to Daniel at DND Flooring LLC for a great job installing, including replacing tile on the fireplace that wasn't as attached as we thought. We will definitely be using them again as we continue to fix our house.

Got Floored owner Rey E required I pay a percentage deposit before he would order the flooring…read morematerial sample I wanted to see. I felt pressured and foolishly paid him, only for that material to be unavailable from the manufacturer. I requested the deposit be refunded. Rey agreed to the refund in full, but was only able to partially repay me as he had spent my money on his business expenses. It's been over two years and he still owes me $3k. No repayment plan. No updates. Only excuses. I can't speak to the quality of work since none was performed.

I called this business because I was in a pickle. Andy answered the phone and went the extra mile…read moreto help me out. He literally got nothing out of helping me but just did. It's rare to find people like this these days. Thank you Andy!

Richard and his team are fantastic! If I could give them more stars I would. They did the floors…read morethroughout our main space and we're currently having them do our bathrooms and bedrooms. They are fairly priced and do fantastic work. We love our new floors and really appreciate the awesome job the Northwest Integrity Floors did in our home

Can't recommend NIF enough! They did an amazing job finding a perfect match for our hardwood floors…read more(in one area, they had to weave in the floor where we removed a peninsula - you can't even tell the difference!). We also purchased all new carpet from them, they were so helpful and informative when we were picking out the product. In addition, they're customer service is exemplary!

Pre finished yellow oak floor purchased and installed through Shoomadoggie very very happy with the…read morework. During demo they found water damage and help me find a contractor to fix it. Couldn't be happier

Owner is nice Tho I was put in an uncomfortable situation…read morewith the owner and the worker when called about the carpet on my stairs The carpet was moved around but still looks poor and it's upsetting to see everyday

The best I've found, they did the job in one day with minimal effort. Letty and the installers were…read morefantastic too. Friendly and easy to work with. Kitchen and laundry room. 5 stars

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

Found the exact same carpet I wanted for over $10 a square yard cheaper than another store I had…read morevisited. Pad cheaper by a few bucks more as well. They are easy to work with and I highly recommend them. I dealt with Dan and he seemed like an old friend. Just easy. Process easy and I feel like I got a fair deal. Wanted quality carpet and install. Got it! Not installed yet but I will try to remember to post pics.

From the moment I walked in and met Dan, I knew this company was going to help complete my flooring…read moreproject and they did an outstanding job. They had exactly what I wanted on hand and got to work without any delays. Dan, Nate and Ricardo were awesome. I love the new carpet. Thank you!

We went in person to the showroom and then scheduled an in-home visit to get an estimate. Our…read moreperson was sick on the day of the appointment and for several days after, then stopped calling us at all. Contacting the showroom didn't help at all. We chose another company.

We had a communication issue. Our mom supplied the wrong number and it wasn't updated by an…read moreemployee. So the owner was kind enough to get involved and oversee the entire project after that. Everything came out great. They also have nicer products than other places.

Shawn and crew did anither supurb job of cleaning our old carpet.. I mean old..Like 20 something…read moreyears, I believe. We have three little pups and a cat, so there were stains and honestly the carpet looks almost new..Almost, which is saying a lot! He went above beyond by moving some of our furniture and placing our fans out to help with the drying. We've used Cascade for several years, and have been beyond satisfied every time, I would highly recommend. Connie Thomas

Just call them, good people, good results. On time, courteous service. I have white carpet in the…read morehome I purchased, so, you know how challenging that is to maintain. Cascade made it look new. I will be calling them anytime in need my carpets cleaned.

I hired Alberto and Nicole to do some renovations on a new house I purchased. This included…read morepainting all of the existing interior wood trim; removing old carpet and sanding/sealing the hardwoods underneath, and re-tiling two bathrooms. He also fixed a leaking toilet for me. Everything was communicated very well; estimates and change of scope were delivered immediately and honestly, and the work Alberto and his crew do is top notch. He is a a true 'perfectionist'. I have other projects in the queue and will not hesitate to use Nicole and Alberto again!

I have been so impressed every time I've worked with Alberto & Nicole. They are a fabulous team as…read morethey helped me brainstorm how to go about each project. They are efficient, trustworthy, do quality work fir a fair price! What more could I ask for? I will continue to use them for many more projects!

So first off let me say its surprisingly hard to find a good tile guy at a decent price. In my…read moresearch half didn't return calls, others bid two to three times what Emerald Install did it for. So needless to say I was excited that Emerald Install responded quickly when I reached out. One downside was they charge for a measure to give a quote. The measure was professional and informative, but then the quote didn't come for weeks. I was tempted to blow them off but they apologized, explained what happened, and I decided to give them a chance. Install happened on time, work was done professionally, and the end result looks great. So while it was a bit bumpy road, I'm hopeful they'll work out the process kinks in quoting and I'd still recommend them for a tile job and hire them again for my home.

My husband and I visited the Emerald showroom while shopping for new flooring. We found Alexander…read moreprofessional, helpful, responsive, knowledgeable, and friendly. He had a nice selection of high quality, but reasonably priced, flooring covering options and helped us identify the LVP flooring we were trying to match in our new house. Due to construction delays, we put the selection of new flooring on hold. A few weeks later my contactor removed some of the existing LVP floor to do foundation work. When my contractor was then unable to reinstall the floor, we panicked since it was critical for the next stage of our remodel. I immediately reached out to Alexander at Emerald Installation. He was AMAZING! Alexander came over that same afternoon and reinstalled the flooring. It was beautiful, and just in time for the next stage of construction. We don't know what we would have done without his help and expertise. I can't recommend Emerald Installation & Floors enough! They truly save the day for us!!!!!