Here is a 'shout out' for JOSH WOOD, a Great Floors (GF) Rep in Silverdale!…read moreA while back, I went into Great Floors in Silverdale as a first-time buyer of flooring, and the Rep who initially helped me was ED MURILLO. We discussed the cost of the flooring of which I was interested in purchasing, and I told him I might just purchase the flooring and have someone else do the install. I asked him if they would give a discount to the outside installer for the flooring. He said yes if he was eligible. Then later, after thinking about it, I asked if he would give ME the same discount if I had GF to do the install. I was appalled at his response. He had an immediate personality change and raised his voice to me and very rudely said 'NO!', that the company had to pay HIM, they had to keep the lights on, and yadeyadeyada and so on. I felt his behavior was totally inexcusable, and I felt belittled as I sat there speechless. It made no sense to me that they could give the outside installer a discount but not the customer who would have had the company to do the installation. In either event, if it was okay to give the outside installer the discount, but yet not work with me for the same discount and get GF business. He would still need to be paid and they would still need to have the lights on. A few days later, I went back to GF to return a wood sample board. As I walked in, Ed was not present, but GF Rep, JOSH WOOD, was there to kindly and politely help me. A HUGE difference in night and day with salesmanship! I told him I was just returning the sample to ED, and that I had decided to go elsewhere to purchase my flooring. He asked me if there was anything he could do to change my mind. I told him of my personal experience with Ed and that I was not happy. He asked me to sit down and see what he could do to keep my business. JOSH gave me an incredible discount on my purchase because of my bad experience with ED 'to keep my business'. He even took the time with me to discuss the different qualities of flooring of which Ed didn't seem interested in doing without my asking. JOSH offered his personal opinion on flooring selections that would work well with my carpet color. I made my purchase with JOSH and was extremely happy with my dealings with him. I just wish I had read the GF reviews BEFORE my first trip there as at the time, there were all sorts of outstanding reviews about JOSH WOOD! He would have been my pick in the first place. Without Josh earning my business, I would have taken my business elsewhere. And guess what! I am now ready to make another flooring purchase, and it will definitely be with JOSH WOOD just because of his good manners and professional salesmanship. GF is very fortunate to have him as an employee!

Can't say enough about Great Floors; Josh worked with us to find the right floors at a price we…read morewere happy with. The installation team they sent over was fantastic, and they handled some surprises we found in our house with no problems or hassles. Kudos also to Daniel at DND Flooring LLC for a great job installing, including replacing tile on the fireplace that wasn't as attached as we thought. We will definitely be using them again as we continue to fix our house.

Got Floored owner Rey E required I pay a percentage deposit before he would order the flooring…read morematerial sample I wanted to see. I felt pressured and foolishly paid him, only for that material to be unavailable from the manufacturer. I requested the deposit be refunded. Rey agreed to the refund in full, but was only able to partially repay me as he had spent my money on his business expenses. It's been over two years and he still owes me $3k. No repayment plan. No updates. Only excuses. I can't speak to the quality of work since none was performed.

I called this business because I was in a pickle. Andy answered the phone and went the extra mile…read moreto help me out. He literally got nothing out of helping me but just did. It's rare to find people like this these days. Thank you Andy!

Richard and his team are fantastic! If I could give them more stars I would. They did the floors…read morethroughout our main space and we're currently having them do our bathrooms and bedrooms. They are fairly priced and do fantastic work. We love our new floors and really appreciate the awesome job the Northwest Integrity Floors did in our home

Can't recommend NIF enough! They did an amazing job finding a perfect match for our hardwood floors…read more(in one area, they had to weave in the floor where we removed a peninsula - you can't even tell the difference!). We also purchased all new carpet from them, they were so helpful and informative when we were picking out the product. In addition, they're customer service is exemplary!

I can't recommend this place enough. We had a very small job to discuss and they treated us like…read morewe had an entire home remodel. Kaili listened to us and gave us great options and advice. I will definitely be coming back to them when I have a bigger job.

Pre finished yellow oak floor purchased and installed through Shoomadoggie very very happy with the…read morework. During demo they found water damage and help me find a contractor to fix it. Couldn't be happier

We just had flooring laid in two bedrooms, and from our initial visit at the store to the selection…read moreof materials, scheduling, and ultimate installation the experience was effortless thanks to the staff of Ames Flooring. Our bedrooms look great, and installer Mike was wonderful -- skilled, polite, and personable. Win, win, win.

We recently had Ames Flooring redo our bathroom floor..not only did they do a great job but the…read moreprice was excellent too. Very professional, informative, and nice. We'll be going thru them again when we need something else done. I highly recommend them.

We recently had our 55-year old oak floors refinished by Jason Dandurand of Kitsap Harwood Flooring…read moreand we are very happy with process and the results. Not only are the floors pristine and back to their originally-installed beauty, working with Jason was simply wonderful! From estimation of the job, Q&A, scheduling, sanding and right up to the final coat of finish, Jason was friendly, knowledgeable, professional and always right on time. Once you meet him, you quickly see he actually enjoys his work and that he's an expert in wood flooring. He answered all our questions thoroughly and patiently. Based on all this, we were very confident from the outset that he would do a wonderful job on our floors - and he did!  Knowing our floors were in a true professional's hands definitely made the whole process much less stressful. In addition, the cost of the refinishing job was fair and affordable; he was even able to offer us an active duty military discount. We received quotes from other local refinishers and it felt like we were being nickel and dimed. Kitsap Wood Flooring was the complete opposite and provided excellent value for the work. We will highly recommend Kitsap Wood Flooring to all our friends in the Kitsap co. area and will definitely return to Jason if we need help with our floor down the road.  If you're looking for a wood flooring professional for install or refinishing work, I highly recommend giving Kitsap Wood Flooring a call/email. You will be very glad you did! -- J. Kellock and M. Lewis, Bremerton

We were very pleased with the sanding and finishing done by Kitsap Wood Flooring. The work was…read morehigh quality, the communication was the best we've ever had from a contractor, and Jason and Austin worked to make sure everything was completed on time. In addition, Jason was a great problem solver and persevered to fix a prior problem. We were impressed!

The best I've found, they did the job in one day with minimal effort. Letty and the installers were…read morefantastic too. Friendly and easy to work with. Kitchen and laundry room. 5 stars

I have been meaning to write a review for awhile. These guys are phenomenal! We are returning…read morecustomers and plan to go back for more work. Quality of work is top notch, communication is probably the best I have had in a long time, nice little showroom, didn't feel pressured to pick something, gave good advice for a room when it came to carpet levels, it actually saved us money in the long run...I can't say enough about this place.

Undertaking a home remodel can be an overwhelming experience for any homeowner. We are new to…read moreSequim and we worked to get multiple bids from vendors on the Olympic Peninsula for new blinds, floors, and bathrooms. After meeting with several local companies we went with Chad and Keli at Strait because of their initial approach to customer service. They also offered a more turnkey experience instead of subbing out the various elements of the remodel. Everything from Keli's design suggestions and account management were great. When working with contractors communication is key. Clear communication is important for all parties involved and this is one of Strait's strengths. They proactively kept us in the loop on all timelines and flagged potential delays and offered solutions. This is a company you want to work with! Now on to the actual work. The hardwood floors in our new home are STUNNING. We love all of the materials Keli suggested and they look beautiful in our home. Every detail in the home was well thought out and the bathrooms that Strait created are also gorgeous. Straits work from the floors to the bathrooms and blinds was excellent. Because of these details our home will have that wow factor. Thank you Strait! Use this company, the customer service is amazing and the finished product speaks for itself!

The communication and service were excellent. Waylon and Robert did a fantastic job installing…read morevinyl flooring in our kitchen and laundry room. We appreciate their concern for doing a great job. We couldn't be happier with the entire process.

We went in person to the showroom and then scheduled an in-home visit to get an estimate. Our…read moreperson was sick on the day of the appointment and for several days after, then stopped calling us at all. Contacting the showroom didn't help at all. We chose another company.

We had a communication issue. Our mom supplied the wrong number and it wasn't updated by an…read moreemployee. So the owner was kind enough to get involved and oversee the entire project after that. Everything came out great. They also have nicer products than other places.