Miserable experience. Would never hire them again or refer to anyone. Rude installers and owner not…read morewilling to take responsibility for poor behavior and subpar work.

The easiest and most rewarding part of building our new home. Richard has a wonderful eye for…read moredetail. The stonework is the highlight of each room. Thank you so much!

So appreciate the great work! My kitchen counters and now my laundry room counters look amazing!!!read more

Great work. They had a wide variety of quartz, granite, and marble to choose from. Very easy to…read morework with.

I reached out to Stonehenge when I was getting close to selling my house and the contractor I had…read morewas doing subpar work. Bryan basically swooped in and saved my butt. I was trying to work it out long distance; Stonehenge was a perfect choice because I just left everything up to him. It was completely painless and the work was done by my deadline, to a very high standard. He uses a program that lays out a very detailed schedule you can follow online, watching as action items get addressed and all the notes that spell out what the issues are and every day's progress. I've never seen such careful and detailed progress reports; it laid all my concerns to rest, as everything they did was visible with photos and written details. His design work was much appreciated, as I did not have time or interest in spending time on that. The results were stunning! He and his crew bring superior craftsmanship and attention to detail to all their tilework. He also offered to re-do some poorly done woodwork that he noticed (I was unaware of it, but he sent me pics and I was grateful he brought it to my attention). The estimate portion was very transparent and was almost exactly what it ended up being at the end; that's never happened in my experience! His crew laid down cardboard, plastic, and doorjamb protection so that the new carpet and paint job were left in brand new condition. My ring doorbell indicated that they came on time or early every day, and worked full days to get it all done on schedule. That's also unusual in my experience. I was actually able to enjoy and be excited about the bathroom and shower remodels because Bryan and his crew were so reliable, easy to communicate with, and honest and upfront with all pricing and schedule details. Any concern I had I put in texts, and he always responded within 24 hours, usually much quicker. That did so much to relieve any anxiety I had about whether the work would get done on time. Ultimately I feel like I got much more for the money than I could have gotten with any other company, and was thrilled with the results. I wouldn't trust any other contractor with a long distance reno. Highly recommend Stonehenge for any tile related work, as well as whatever other work they'd be willing to do at my home.

We had a wall leak that required a partial demolition and rebuild of our walk-in tile shower for…read moreour master bathroom. Bryan personally oversaw the project from start to finish. He always did well in setting expectations of what's next which was a bit of a challenge during the pandemic which caused constraints on his resources. They gave clear and accurate explanations on what needed to be done and alternative solutions if there were issues. Jenn was super helpful in navigating through the tile selection process. The design team was quite talented with great ideas for tile choices. Their mockups of the shower really helped in the decision making process. His team arrived when they said they would and sometimes would even arrive early. Their work was of great quality and they were very professional and respectful when they were in our home. I would absolutely use them again and recommend them.

We hired Mike to redo the grout in our primary shower and clean the grout in the primary bathroom…read more We also asked him to repair two nicks in our stone kitchen counters. He did a fantastic job. I so appreciate his clear communication style, the knowledge and pride that he has in his work and the ease of having him and his coworker working in the house. We will definitely contact Northwest Tile and Stone Care for our future needs.

Mike completely re-did the tile floor in one of our bathrooms and he did a fantastic job, down to…read morethe last detail with the new baseboard and baseboard painting. He and his team also honed our marble countertops in our kitchen and they look gorgeous, and they cleaned our primary shower tile and glass doors. He is very professional, reliable, kind and is a top-notch expert at his craft. I highly recommend Northwest Tile and Stone.

So first off let me say its surprisingly hard to find a good tile guy at a decent price. In my…read moresearch half didn't return calls, others bid two to three times what Emerald Install did it for. So needless to say I was excited that Emerald Install responded quickly when I reached out. One downside was they charge for a measure to give a quote. The measure was professional and informative, but then the quote didn't come for weeks. I was tempted to blow them off but they apologized, explained what happened, and I decided to give them a chance. Install happened on time, work was done professionally, and the end result looks great. So while it was a bit bumpy road, I'm hopeful they'll work out the process kinks in quoting and I'd still recommend them for a tile job and hire them again for my home.

My husband and I visited the Emerald showroom while shopping for new flooring. We found Alexander…read moreprofessional, helpful, responsive, knowledgeable, and friendly. He had a nice selection of high quality, but reasonably priced, flooring covering options and helped us identify the LVP flooring we were trying to match in our new house. Due to construction delays, we put the selection of new flooring on hold. A few weeks later my contactor removed some of the existing LVP floor to do foundation work. When my contractor was then unable to reinstall the floor, we panicked since it was critical for the next stage of our remodel. I immediately reached out to Alexander at Emerald Installation. He was AMAZING! Alexander came over that same afternoon and reinstalled the flooring. It was beautiful, and just in time for the next stage of construction. We don't know what we would have done without his help and expertise. I can't recommend Emerald Installation & Floors enough! They truly save the day for us!!!!!

From the beginning to the end, these folks were courteous, responsive, proactive, communicative,…read moreand did high quality work. They were also the best price for the job, which was a very fair price. I will call them every time I need tiling work done.

From the owner: Choose from a wide array of stylish tiles and soft carpets – we install with an eye for detail and…read morequality.

Diego & his crew were the best subcon for my renovation project. His team did tiling for my 2 baths…read morewith superb quality. The team also went above and beyond installing my floating shelf and ensure it looks nice even when it is out of scope. I can't recommend them more - will absolutely call Diego again for my future reno.

Wow! Diego and team were the best contractors that I've ever worked with! After an incredible…read moreheadache dealing with a burst pipe and some very unsavory contractors who wouldn't commit to a timeline, yelled at me for calling him and outright lied to me I was SCARRED and very untrusting (check my profile for who you DON'T want to work with!). However, I can confidently say that Diego + his team like restored my faith in contractors and humanity lol. 1) He's very honest about money. He didn't even ask for a deposit before he started work - and I actually didn't even pay him the deposit until his team had already spent a day working at my house! (I literally kept asking him when I could pay him and he said no problem! Don't worry about it until I tell you!) He also was spot on with his estimates - I paid NO ADDITIONAL FEES OR LAST MINUTE ADD ONS. 2) His quotes are very reasonable, especially when you consider how quick, efficient and polite his entire team is! He said he would be able to get my shower done in 1 week and HE DID IT! Other people were saying 6 weeks, 2 months, crazy estimates. 3) He is super responsive, polite and friendly - he promptly responded to my text messages, gave me good advice on grout colors and tiles but also respected my wishes when I had them. It was just a pleasure to communicate with him, super easy and pleasant. 4) His team was very thorough, clean and respectful of my property - the first thing they did when they came in was lay down protective paper so that my hardwood floors wouldn't get scratched. The last thing they did was take off the protective paper and tape and then sweep my floors to make sure all the dust that had been tracked in was disposed of. This was in stark contrast to my mitigation company that had broken my shower glass and then didn't even clean up the very dangerous shards of glass around my house - don't even mention laying down any protective surfaces. 5) He was honest about what his team is good at - one of my walls wasn't level and Diego's team said I needed someone to drywall it to make it level so the tiles didn't look all janky. I asked Diego if he could do it and he said that a bigger drywall job like that isn't really what is team does and I ended up finding someone else to do it. He said they did a good job and that I should have them 6) Diego and his team have high integrity and I felt very safe with them - within a day, I felt so safe and comfortable with them that I was OK having them at my house without me. I never thought I'd be in that position after watching all the previous contractors work extremely closely because I didn't feel like I could trust them to be honest, effective, respectful or clean. (Granted, I had Ring cameras inside and my neighbors looking out for me but I was gone!) I did not have anything stolen or taken - contrast again to other contractors who 'accidentally' took my tools (although they did return it when I provided photo/video evidence of the theft). 7) His whole team was effective, professional, friendly and polite as well! Everyone showed up at my house with a smile, did their work so effectively and well. I am super OCD and really couldn't find anything to pick at. I could go on and on about how awesome they are. And I'm super happy to answer questions if anyone has them and be a reference! I messaged one of the reviewers here before committing to Mr. Tile and that helped me making a decision since it sounded too good to be true after my shitty past experiences. But anyways, tldr; CANNOT RECOMMEND MORE! If I EVER need tiling, flooring, etc. done I would 1000% have Diego + team do it!!! I would trust nobody else. Really the best contractors I've ever worked with and just high integrity, honest, pleasant people!! You will be in safe hands with Mr Tile!!!

Tom did such a great job taking care of us. The service was done in a timely mannor and we…read moreappreciated the excellent service and outcome. Couldn't asck for more.

My bathroom leaked and caused moss problems in my wall. They helped me replaced my tile in the…read moreshower area, extended the space, replaced the old fra pipes and also helped me do floor refinishing. Never delayed my projects, communicated with patience and took great responsibility for what ever happened. Not everything going well, but they really put all the effort towards the ends, and finally made it great. As long as I asked some questions, they always there and not only provided good service but also made customers happy. Thanks for their help and always being there.

I really enjoyed their selection and layout. The staff was also fairly helpful without being overly…read morehelpful. Some galleries can be extra bright and open, this place is somewhere in the middle which helped me. Lighting is important when choosing home decor and hardware. It's like they did a bit of research in order to organize and decorate the place. The overall flow just makes sense. In my opinion they have one of the better natural stone selection and they put them all in one corner. Each piece is large. A lot of places only had small natural stone samples which made it very hard to visualize. They also have staged a few areas that mimic various areas in a house that use tile. I appreciated the fun ideas.

Terrible service, I had to wait over 30 min to get my van loaded…read moreHave them send it to contract furnishing mart.. much better service

Great staff, great customer service, beautiful project finished…read more After reading some of the reviews here, I admit I was hesitant to go with Creative Countertops. But, I really wanted to deal with a local company, not some big outfit from across the water. Bill at Creative was great when I made my initial visit. He knows his stuff, took his time to explain everything, and followed up every question. I ended up picking a granite I never thought I would, but the price was right. It took couple of weeks for templating appointment, and then two weeks for the manufacture which they do on site with their giant machines. I really liked being able to review how my countertop pieces were being placed on the slabs I chose, and having the ability to tell the designer "please turn that one 90 degrees, to take advantage of that white area I want to see in the top right corner of the backsplash" etc., because they have photos of your slab they lay out on! The installation guys, that I ended up calling the "J crew" because all three of their names started with J, were extremely polite and professional. Yes, sadly we ran into couple of issues. Not with the extremely complicated pieces with 6 different angles that had to go into awkward places - those "weirdos" were all measured and fit perfectly. It was the rectangle backsplash piece that had an issue, and it was addressed on the spot, and resolved to my satisfaction within 2 days. Kudos to Creative to owning their mistake, owning it, and making it right. Overall, I would go with these guys again, and do recommend them. And no, they didn't ask me to write them a review.

I definitely recommend Creative Countertops They do excellent quality work and are friendly and…read moreprofessional. The staff addressed all my concerns and kept open communication from initial estimate to the finished product.