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    Heat Survival

    3.9 (10 reviews)
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    Services - Heat Survival

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    10 More Services

    Fire heating system installation

    Fire heating system repair

    Chimney installation

    Fireplace installation

    Fireplace insert installation

    Heating stove installation

    Outdoor fireplace construction

    Chimney repair

    Fireplace repair

    Fireplace insert repair

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    12 years ago

    They moved to a new location on Route 44 in Pleasant Valley. One of the most friendliest and honest people I have ever dealt with.

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    Sohns Appliance Center - Bosch dishwasher  post repair  leaking no satisfactory response from Sohns what happened to them?

    Sohns Appliance Center

    (35 reviews)

    Edit to add: Ethan, you were the one who attempted to "fix" and "install" this unit. YOU are the…read morereason for all these bad reviews. I hope other owners in this company step in and prevent you from running it into the ground. I gave Sohns multiple opportunities to fix the issue but other consumers should know how you practice business and that even with purchasing the extended wareanty, they are not bound to call you for that service. At the direction of the company you sell the policy for, it is not recommended we call you directly and the entire process goes faster if the consumer contacts them directly. They are also aware of the service issues in the more recent years. I'm sorry you can't find my order(s) but you also can't change your attitude or the past so you looking up my order would be of no help to anyone. Sohns used to be the place to go but with the younger generation taking over, they do NOT provide the same level of service. Ethan told us that installation was an "extra service" they offered and after coming back 3 times, still could not install the appliance correctly and refused to get the correct parts for proper installation. We offered to pay for installation, which is when we were told they do not offer that service. DO NOT CALL SOHNS FOR YOUR WARRANTY. CALL THE COMPANY DIRECTLY AND ASK FOR ANYONE BUT SOHNS to come repair your appliance. They sell it like it has to be them, but it doesn't. Buying local is no longer the best option. POOR customer service.

    I have shopped at Sohn's for 35 years. I needed a vent repair and stove repair on my stove and…read morehood. Last October, they came and then ordered the parts. About once a month, I'd call for a status. The answer never varied: "Your parts are on order." In January, the stove parts, were in, so I said to go ahead at least with that. They failed to adjust the air/fuel mixture corectly.In March, I called and was told the parts for the vent were never ordered because they didn't have the serial number. I called the manufacturer, and had everything within twenty minutes. I called Sohn's, who then had me re-hash the entire story. They were going to charge me a service call for that repair, and another one for their faulty stove repair. My advice? RUN. Mama told me not to do business with people who refuse to tell the truth.

    Ackerman’s Appliance - Ackerman's Appliance specializes in kitchen appliances

    Ackerman’s Appliance

    (7 reviews)

    Had my stackable washer/dryer replaced today by Ackerman's. My dealing with this company from the…read morevery beginning was one of efficiency, professionalism and reliability. They called to let me know when the appliances would be in and when they would be installed. No excuses, no delays and no nonsense - they were right on target which is unbelievable in todays market when everything is on backorder. The installers were clean and very respectful of my property. Whatever problems they encountered they handled without any hassles or extra cost. I highly recommend this company. Maria C

    I first purchased appliances (SubZero reefer, Asko dw, Viking range) from Ackerman's in 1999, I had…read moreheard beforehand that their motto was "If we don't sell them we don't service them", which is logical, given that our rural region's authorized sales and service centers are generally separated by ~30 to fifty miles. I chose them over a competitor twenty-five miles closer to me because of their reputation for honest dealing and skilled service technicians. Over the past twenty years, I have found this to be the case. I recently replaced my original dw with a new Asko from Ackerman's, whose technician and I ran into problems that called for an oscillating saw (neither of us had one and it would have taken an hour to locate and obtain one from a neighbor) but were solved with hammer, chisel, muscle, and skill (none of it mine). Really impressive.

    Besko Appliance

    Besko Appliance

    (6 reviews)

    $$

    I made a special request on a delivery, a stackable washer and dryer. it was to exclude the 500…read morelbs. delivery person as I was afraid he would injure himself on my property and/or damage my property. I spoke to the owner at length on this, to include cancelling the first delivery date so that he could accommodate this request. The owner pushed back at this request originally, but ultimately acquiesced; even saying he would have to deliver it himself. Today, the appliances and delivery crew arrive which included the excluded delivery person, one of a two man crew. I should've refused delivery. I immediately called the owner to express my displeasure, and his response is "I forgot, sorry.". I start expressing my displeasure in no uncertain terms and he states, "I'm sorry, you've never made a mistake?" "What do you want me to do about it?" This was not a mistake, he purposely refused to accommodate a customer's request, violating the most basic customer service premise. And to compound it by lying has sent me off the deep end. If he had said there were no other choices on delivery personnel, I would have gone somewhere else. And he knew that, which is why he was deceptive. And this was not the only problem with this transaction. No call back, the order went to back order for a month with no notification from the business. Two stars because delivery person Jeremy was capable, the other guy was literally on the verge of a coronary, and he wasn't even doing much. I bought an entire kitchen from this business previously (previous owner), and my only recourse is to never do business with this owner again. And what makes matters worse? I want to do business with local businesses----but my experience doing so, to include this guy, is they don't employ good business practices, this interaction as an example----very disappointing!

    I went in to Besko a few weeks ago thinking I was going to have buy a new Sub Zero. They talked me…read moreinto letting them come and service one of my existing SZ's and insisted I did not have to buy a new one that they last for 30 years. Vinny came out and was awesome and now I'm good to go without having to buy a new SZ. They saved me 9k!!! He even put booties over his shoes before entering my home. That's the type of service you expect and they deliver. Can't say enough good things about them.

    Heat Survival - appliances - Updated May 2026

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