This is the best vendor we worked with during our house renovation a few years ago! We purchased a…read morefireplace that required coordinated efforts between them and our general contractor, and they handled everything seamlessly. The fireplace arrived in perfect condition and was installed flawlessly. Special thanks to Paul, Carolyn, and the very kind gentleman who came to replace a trim piece -- all truly wonderful people. Paul, the owner, especially stands out for his integrity and professionalism. We had a concern during the early sales outreach, but Paul personally addressed it immediately with exceptional care and honesty. I highly recommend this business -- it's rare to come across a business owner and a team with this level of integrity. Long overdue review!

I had a great experience with Fairview. Ernesto was very knowledgeable and helpful during the…read moreselection and sales process. Paul and Carolyn were very responsive with scheduling and followup and James, Larry and others were very professional with the installation and start-up. I highly recommend them for your fireplace needs. I have the Heat&Glo 6KX which we love.

Chimney clean and bricks redone. And the 30 years that I've had my stove. This is the first…read morecompany I found so polite, clean and a very thorough job. I highly recommend them.

JP Chimney Services just completed a rebuild of our chimney. From the initial assessment and…read moreestimate to job completion the communication was detailed and frequent. The pricing was competitive and the most affordable. The crew was courteous and professional . The end result exceeded our expectations.

After 2 years of an unusable fireplace! We officially have a wood burning insert!…read more When I tell you this has been a LONG road! 3 chimey companies wouldn't touch the job, we have an old house and a very BIG request! We didn't want a huge stove that took over the living room. We wanted somethint that fit in our existing space! We didn't want to convert to gas or electric. I felt so defeated! Then my mom was behind a truck one day. Tri-county Chimey builders. She said it can't hurt to call them. So I did, Frank and his son in law Anthony came out in November todo an estimate and see if they could do it. "This is a BIG Little job he said. we need jack hammers to remove parts of the brick. We need to remove the damper and the flu to run a liner. But it's not impossible." What I heard was he could do it! So I got all my ducks in a row and called him Thursday last week. He came back out to the house same day! He said we could do it Tuesday! Today with lots of tools and experience they made my BIG little job come to life! In the spring they are going to completely re-store our original chimney! Which is stone and not brick! Again a job NO other company is willing todo! While my house is small it feels like home, my husband & I want to keep as much charm as we can! So if you need a Chimey repair man Frank is your guy! Have a Chimey you never used frank is your guy! Have a job no one else wants Frank is your guy!

I had a VERY difficult & costly situation...& even harder time finding a company to handle the…read moresituation. THANKFULLY I found Tri County Chimney! They completed masonry work on the chimney, chimney liner, tile knocking, stove installation...in addition I threw a curveball at them by asking (mid-job) if they could build me a completely new hearth!!! And without attitude they said yes..but we just need to figure out the details. They figured it all out!...brought in a great Mason for my stone hearth & I am sitting here tonight with a beautiful fire in front of me! Their workers cleaned up after themselves. They were EXTREMELY knowledgeable in all aspects of this line of work. They are friendly. They never spoke down to me (a female.) as a matter of fact, prior to finding Tri County Chimney, I had another chimney company come in for a quote & BOY, were they trying to take me for a ride & literally using scare tactics...and the follow-up calls to pressure me into a repair contract bordered on harassment! I can't recommend Tri County Chimney enough! I have now had two co-workers use them based on my recommendation & I am now telling anyone reading this to feel confident using this company as well.

I bought a wood-burning insert from Heat Survival in Pleasant Valley several years ago and was very…read morepleased with both the help I received in selecting an appropriate insert and its safe installation. Recently, when I needed a replacement part, Javier could not have been nicer or more helpful --tracking it down, keeping me updated, calling as soon as it arrived, and giving helpful suggestions. He even checked the part before I picked it up to be sure it was correct and in good condition. The customer service is exceptional, and I feel confident relying on their advice to keep my insert safe and working well.

Purchased a new Quadra-Fire pellet stove from Heat Survival. I found the owner and personnel to be…read moreeasy going, fair and knowledgeable. Installing the stove myself, I ran into several unexpected situations; all of which were quickly resolved in a "patient", friendly manner by the owner. In my opinion, this Company has earned a 5 Star rating !

More than excellent chimney cleaning at a reasonable price, Devon is knowledgeable and Honest…read more Also, very clean and did not leave any dirt. He communicated clearly that I Don't have a $15,000 problem in my fireplace chimney, and I Don't have a $5,000 problem with my oil burner flue, which is what Hudson Valley Chimney claimed! I was cautious about a big ticket rip-off, and did not engage that company to do the Unnecessary repairs. I am so glad I got an honest second opinion from Jimminy Peak! Thank you, Devon. I appreciate you. You are welcome at my house. I'll call you again. Honesty is the Best Policy! Helpful?

Not thorough for the price $300 Creosote left in the stove box…read moreJotul stove has double walls on the inside that can be removed to examine or remove any creosote buildup This was not done

Fabulous customer service. Friendly, helpful, responsive and just plain nice. We needed a few…read morereplacement parts and they were able to get them for us. A pleasure to deal with.

I am going with a different provider due to timing concerns (I wanted to get my wood stove…read moreinstalled sooner than later and they were busy) but from start to finish, I've been impressed by the excellent customer service of Cracker Mill. Lori was patient and helpful. I forget the name of the man who came to inspect my home and discuss wood stoves, but he was kind, incredibly experienced, and generally supportive. I wish I could have gone with them and financially supported them. They seem to be a great business doing great work.

This company was a breath of fresh air from the minute I walked into their office unannounced on a…read morecold winter snowy day. I was warmly greeted by Dayton, and Kim I had a unique situation as I needed a retrofit to match an existing 25 yr old granite kitchen counter? Kim found a substantial size 10' slab I needed, at a supplier in New Jersey. Then it was shipped to Albany, Kim encouraged me to go look at and compare . Once I gave the Ok Kim shipped it back to her shop in Kingston. In the interim her crew came to my house and removed the old counter, and made the needed template. Making sure all was to their standards for install. We set the install for two months later as I was about to leave for vacation. While I was away, Caliber crew cut the slab to exact template and cut the sink. I sent the sink directly to Caliber per Kim's help and direction. The install was a date almost 60 days out per my schedule. On the exact day of install, a crew of three headed by Miguel (also did removal and template) showed up 8:30 sharp. The installation is flawless, combined with impeccable clean up and professionalism from start to finish. I'm a builder of numerous homes, and I owned and operated the largest Home Improvement company in Dutchess county for forty years. Now retired, but believe me I know a top notch company when I see one. A breath of fresh air company, I fully endorse without hesitation.

The entire process of picking our granite for the kitchen and 2 bathrooms was very easy and the…read moreinstall was perfect. When we noticed a slight imperfection in the largest slab in the kitchen, Caliber quickly agreed to replace it and did so immediately. We couldn't have been happier since the install was during the height of COVID in Oct 2020 and businesses were not running smoothly at that time. Now, 4 years later, I noticed that the edge of the white quartz around one of the bathroom sinks was staining and that it was somewhat rough. Kim at Caliber responded right away to my emailed pictures and scheduled her team to come to my home over an hour away and grind the edge at no charge. This happened within 2 weeks of my email. I was actually blown away. The outcome was perfect. At 74 years of age and 7 kitchen remodeling projects, this is the best company that I have ever used for countertops. In addition to standing behind their product and their installation, the cost was very reasonable. I highly recommend Caliber Granite.

I wanted my driveway completely ripped up and redone from the base up. Tom came out in a very…read moretimely manor to give me an estimate. He gave me a more-than-competitive quote that was good for 30 days with a scope that was beyond what I anticipated. I have very wet ground. They pulled up my existing driveway and rolled in new Item 4. They allowed it to sit long enough to firm up before returning to re-roll the low spots with more Item 4 and put down asphalt. They applied a generous layer of both for an amazing final product. They graded everything appropriately and were incredibly efficient. The only reason I left off a star is because of the communication. I had to call to find out when they were coming for the tear out and had to call again to get the date that they were coming back for asphalt. I was on their calendar but no one reached out to tell me dates. That was up to me. I would 100% recommend them for their work and efficiency.

I would not recommend them at all. Just like another customer said, the younger generation took…read moreover and the work/work ethics are not the same as years ago any more. 6 years ago, Tom Sr. was in charge. They did a beautiful job sealcoating my driveway with all cracks carefully filled with hot tar. Since then, they bait-switched on me twice. First time they switched the oil sealer with hot tar filling to a latex sealer job. Later, Jr. told me that was his cousin and he's no longer there. Jr. said he would make it right for me if I would hire them again. But Jr. did the same thing to me this year. He sent another cousin over to do the job. This cousin, wearing another company's uniform, said no one told him that he needed to do hot tar crack filling. He got Jr. on the phone. When I confronted Jr. that not only we had agreed earlier about the sealcoating and hot tar filling and the price, but also his office confirmed all this with him, then reiterated to me item by item, which included hot tar filling of the cracks. Jr. said that it was the secretary's misunderstanding /miscommunication! So, the cousin did latex coating of the driveway and cracks. Besides, they didn't do a neat job either. Some part of the driveway edge was not seal coated and the grass on both sides of the driveway was black. Moreover, they tied the yellow ribbon on my fully loaded garbage can which I put outside for next morning's collection. I had to go out in the middle of the night to untie the ribbon and tied the ribbon to something else. I would not go back to them ever again, and would advise if you consider hire them, put things down in writing, don't trust what they say.