sitting by the fire right now and wanted to send a hearty thank you to fireside warmth. it took us…read morea year after our initial quote to figure out how to drop 10k for the stove and liners (boiler also). fireside were honest, straightforward and fair from day 1 till completion. so many local vendors try and scare you over necessary services, just weird pressure and bad vibes. fireside on the other hand, acted normal, transparent, and they also didn't make me feel like an idiot with this thing i knew nothing about. it was like buying a thing from mature proficient people who didn't dress up the issue or make it about something else. now, we are feeling safe and enjoying an amazing fire. i'm just really happy and grateful and recommend working with them if you're in the market. two thumbs up.

Quick and neat installation love my wood stove It's so cozy and really has been a major…read moreimprovement to our home.

More than excellent chimney cleaning at a reasonable price, Devon is knowledgeable and Honest…read more Also, very clean and did not leave any dirt. He communicated clearly that I Don't have a $15,000 problem in my fireplace chimney, and I Don't have a $5,000 problem with my oil burner flue, which is what Hudson Valley Chimney claimed! I was cautious about a big ticket rip-off, and did not engage that company to do the Unnecessary repairs. I am so glad I got an honest second opinion from Jimminy Peak! Thank you, Devon. I appreciate you. You are welcome at my house. I'll call you again. Honesty is the Best Policy! Helpful?

Not thorough for the price $300 Creosote left in the stove box…read moreJotul stove has double walls on the inside that can be removed to examine or remove any creosote buildup This was not done

We had a leaking chimney which led to water coming through our ceiling. Mike at Absolute Precision…read moreand his team did an excellent job identifying and fixing the issue quickly. I highly recommend them. We have been leak free for 6 months despite the heavy rains we've been getting all summer. Glad we used Absolute Precision and they will handle our chimney needs going forward.

Was looking to have our liner cleaned, which had not been cleaned in several years. Two men showed…read moreup, took one quick look in the fireplace and decided that there was not way they could clean it, the liner needed to be replace, the insert needed to be cleaned and may not even work after that. Lectured us on how to dry wood for 5 minutes, that they would work up an estimate and that we also needed repointing on the chimney. They charged us $150.00 and left after about 15 minutes. After several days we received an estimate for a total of $22,300.00 to replace the liner, clean the insert and rebuild the fire place, with no credit for the $150.00 that we paid for zero work! Proceeded to have two other companies give estimate and both stated that the liner and insert could be cleaned for under $500.00. Hired one of them and cleaned the insert, the liner and now fireplace works great, like it is new. Not a good experience at all and would not recommend or ever use this company.

Tyler and his team came to help us resurface and level the concrete floor in our shed that had sunk…read moreover the decades. They did a great job! He was very communicative, and paid a lot of attention to detail to every part of the project pieces. He detailed everything that needed to happen and had many thoughtful touches like going to two stores to try and get the color we wanted for the final paint. We'll definitely have Tyler back for our masonry projects.

From the owner: We are a family run business and we strive for excellence, and take pride in our work. I have been…read morein this industry for 6 years, and I absolutely love it. We will service any unit, we will sweep any chimney. We do rebuilds, tuck-pointing, liners, and fireplace restorations. We also do Landscaping, hardscaping, retaining walls, garden beds. We are capable of doing whatever work you need done. Your wish is my command, as they say. Our goal is to make you happy and satisfied. So give us a call and make all your worries go away.

Never showed up. Never called me back…read more I guess they don't need new customers I just wanted my chimney cleaned but was willing to pay for his thorough chimney inspection Never had this happen before Shame

John was GREAT! Cleaned my chimney from top top to bottom. He found a major fix that he completed…read morewith the chimney cap. He went out of his way to service my chimney within a few days of my call as the weather was starting to shift in Windham. I am very grateful for his top notch service. Thank you John!!

All in the Family saved us this winter! Their service was impeccable - from the set up to the…read morechimney sweep and everything in between. They helped us understand the process of changing out our old bulky furnace for a new and even offered to assess any secondhand units we find. Great value, highly recommend!

They have serviced my chimney twice now. They do a great, clean job. They came on time, were…read morepleasant and respectful and the price was right.

Hearth and Home Solutions is out of Rosendale. They made a small issue a huge issue and cost me…read morethree months of hardship. I thought they had found some super complicated part for my old wood stove insert. In turns out that capable chimney contractors have fabricators make similar parts all the time. I waited months for the part and paid a fortune for it including a huge shipping fee. Then Matt canceled​ twice. He finally told me he only had time on the evening before New Year's Eve. Since I was having a New Year's Eve party I thought how fantastic to have it finally repaired. He showed up 5 hours late and didn't even call to tell me he would be late. He showed up at 5 pm and worked for several hours and didn't even have the pieces needed to fix it. So in sub-zero temperatures I had gaping holes in my house. I can't imagine the fuel costs for that! I had to stuff insulation in the holes and put up plastic around it just to keep the wind from blowing in. The next chimney contractor came in one day, repaired it the second day. It took him three hours. I was told I had to "wait" because Matt needed to have a whole day free to repair it. The work was over his head.

My husband and I just moved into a new home and the fireplace needed repair. On November 24, 2014…read morethe owner came to my home and gave me a $2000 estimate that seemed fair. The owner of Chimney's seemed like a nice guy. He said he could repair the the fireplace as soon as the very next day. I said "Great, I have to go to work the next day but Id leave the back door open." My daughter leaves her IPAD on the sofa every morning and it is in the same place every evening. The IPAD was suddenly missing. We tore the home apart and searched until the next day before placing blame on anyone. The owner of Chimneys Best said Its impossible that anyone from his crew stole it and he offered for his cousin who is trooper to trace it. Unfortunately, since the IPAD we bought our daughter for her 6th grade graduation never left the confines of our home we did not put the tracer on and it was also unlocked so no matter what the offer was it would be untraceable. We filed a police report but nothing came out of it. I should have taken the day off and been vigilant the entire time but since we moved to a small new town I suppose I was too trusting. I do not think the owner of Chimneys Best stole it but Im 100% sure someone in his crew did. I hope you enjoy a child's graduation present and feel like crap scrolling through a little girls selfies with her cat. Our daughter was in tears. Lesson Learned- Do not be trusting and BEWARE and present with anyone new working on your home.

From the owner: Our clients quickly become clients for life! We do fast, prompt work and hold ourselves to the…read moreutmost cleanliness standards. We can install, repair and service pellet stoves, oil burning and gas fireplaces. We can also restore and sweep chimneys and fireplaces. Contact us for any of your fireplace, stove and chimney needs! Here at Chimney's Best Home Improvement, we do the most reasonable service and best work in the area. We can do anything involving home improvement. We show our customers that their safety and comfort is very important to us.