They bragged about having a perfect Yelp rating. There was only one review on Yelp before this one…read more That's kind of funny. Their product may be good, but don't bother asking them about any details; like "what are you calling a cord?" ( some people will sell you less than a cord, which by the way, is 4' x 4' x 8') or " what species of wood will I be getting?" (some people will sell you inferior species.) I asked these two questions and the respondent (via text) imediately got miffed and acted like they were far too busy to deal with any one who would dare to ask. They immediately cut off my order because I had the audacity. As I said, they may have a good product (or not), but they sure weren't interested in confirming that by answering the two simple questions. The person I was texting with was rude and dismissive. I decided to take my business elsewhere. Oops, there goes that perfect Yelp rating.

Ordered a chord and it was delivered within 48 hrs by a nice man. That's where the good stops. Most…read moreof my wood isn't dried out. It doesn't ignite and if it's added to an already hot fire it just sizzles. Waste of money, time, and effort. Might be good wood in a year+.

sitting by the fire right now and wanted to send a hearty thank you to fireside warmth. it took us…read morea year after our initial quote to figure out how to drop 10k for the stove and liners (boiler also). fireside were honest, straightforward and fair from day 1 till completion. so many local vendors try and scare you over necessary services, just weird pressure and bad vibes. fireside on the other hand, acted normal, transparent, and they also didn't make me feel like an idiot with this thing i knew nothing about. it was like buying a thing from mature proficient people who didn't dress up the issue or make it about something else. now, we are feeling safe and enjoying an amazing fire. i'm just really happy and grateful and recommend working with them if you're in the market. two thumbs up.

Quick and neat installation love my wood stove It's so cozy and really has been a major…read moreimprovement to our home.

A great team! after getting a super high quote from someone else, Tri County was recommended as a…read moresecond opinion. They were responsive, efficient and thorough, and came in at a great price. They were straightforward and pragmatic in their estimate. The work was done quickly and without any issues. They completed the work I requested, and brought me up to code! Great job.

After 2 years of an unusable fireplace! We officially have a wood burning insert!…read more When I tell you this has been a LONG road! 3 chimey companies wouldn't touch the job, we have an old house and a very BIG request! We didn't want a huge stove that took over the living room. We wanted somethint that fit in our existing space! We didn't want to convert to gas or electric. I felt so defeated! Then my mom was behind a truck one day. Tri-county Chimey builders. She said it can't hurt to call them. So I did, Frank and his son in law Anthony came out in November todo an estimate and see if they could do it. "This is a BIG Little job he said. we need jack hammers to remove parts of the brick. We need to remove the damper and the flu to run a liner. But it's not impossible." What I heard was he could do it! So I got all my ducks in a row and called him Thursday last week. He came back out to the house same day! He said we could do it Tuesday! Today with lots of tools and experience they made my BIG little job come to life! In the spring they are going to completely re-store our original chimney! Which is stone and not brick! Again a job NO other company is willing todo! While my house is small it feels like home, my husband & I want to keep as much charm as we can! So if you need a Chimey repair man Frank is your guy! Have a Chimey you never used frank is your guy! Have a job no one else wants Frank is your guy!

I wanted my driveway completely ripped up and redone from the base up. Tom came out in a very…read moretimely manor to give me an estimate. He gave me a more-than-competitive quote that was good for 30 days with a scope that was beyond what I anticipated. I have very wet ground. They pulled up my existing driveway and rolled in new Item 4. They allowed it to sit long enough to firm up before returning to re-roll the low spots with more Item 4 and put down asphalt. They applied a generous layer of both for an amazing final product. They graded everything appropriately and were incredibly efficient. The only reason I left off a star is because of the communication. I had to call to find out when they were coming for the tear out and had to call again to get the date that they were coming back for asphalt. I was on their calendar but no one reached out to tell me dates. That was up to me. I would 100% recommend them for their work and efficiency.

I would not recommend them at all. Just like another customer said, the younger generation took…read moreover and the work/work ethics are not the same as years ago any more. 6 years ago, Tom Sr. was in charge. They did a beautiful job sealcoating my driveway with all cracks carefully filled with hot tar. Since then, they bait-switched on me twice. First time they switched the oil sealer with hot tar filling to a latex sealer job. Later, Jr. told me that was his cousin and he's no longer there. Jr. said he would make it right for me if I would hire them again. But Jr. did the same thing to me this year. He sent another cousin over to do the job. This cousin, wearing another company's uniform, said no one told him that he needed to do hot tar crack filling. He got Jr. on the phone. When I confronted Jr. that not only we had agreed earlier about the sealcoating and hot tar filling and the price, but also his office confirmed all this with him, then reiterated to me item by item, which included hot tar filling of the cracks. Jr. said that it was the secretary's misunderstanding /miscommunication! So, the cousin did latex coating of the driveway and cracks. Besides, they didn't do a neat job either. Some part of the driveway edge was not seal coated and the grass on both sides of the driveway was black. Moreover, they tied the yellow ribbon on my fully loaded garbage can which I put outside for next morning's collection. I had to go out in the middle of the night to untie the ribbon and tied the ribbon to something else. I would not go back to them ever again, and would advise if you consider hire them, put things down in writing, don't trust what they say.

I bought a wood-burning insert from Heat Survival in Pleasant Valley several years ago and was very…read morepleased with both the help I received in selecting an appropriate insert and its safe installation. Recently, when I needed a replacement part, Javier could not have been nicer or more helpful --tracking it down, keeping me updated, calling as soon as it arrived, and giving helpful suggestions. He even checked the part before I picked it up to be sure it was correct and in good condition. The customer service is exceptional, and I feel confident relying on their advice to keep my insert safe and working well.

Purchased a new Quadra-Fire pellet stove from Heat Survival. I found the owner and personnel to be…read moreeasy going, fair and knowledgeable. Installing the stove myself, I ran into several unexpected situations; all of which were quickly resolved in a "patient", friendly manner by the owner. In my opinion, this Company has earned a 5 Star rating !

Chimney clean and bricks redone. And the 30 years that I've had my stove. This is the first…read morecompany I found so polite, clean and a very thorough job. I highly recommend them.

JP Chimney Services just completed a rebuild of our chimney. From the initial assessment and…read moreestimate to job completion the communication was detailed and frequent. The pricing was competitive and the most affordable. The crew was courteous and professional . The end result exceeded our expectations.

I am ecstatic. My dormer roof is now shingled instead of having that rolled roofing. Guys put…read morethings back exactly where they were and cleaned up very well. The owner came out first thing in morning before workers came. Greg, who came out for estimate was very nice and so was Kyle.

GKontos installed a new roof on our victorian building and did a beautiful job. Their…read moreprofessionalism was exceptional and the quality of the work is undeniable. If you want to invest in premium service and work, you can rest assured GKontos will treat your property with care.

Quick response. Delivery within a few days thereafter. Wood looks like just what we ordered…read more Price fair. Easy communication.

I bought three cords of firewood from Twisted Tree Service in July at the going price per cord,…read moreonly it turned out to be more like 3 1/2 cords. That's right, an extra half a cord. I stacked and measured it. I offered to pay for the extra wood, but the owner declined. Definitely a major improvement over my purchase the year before when I was shorted on my purchase and the seller never made good. I've already put in a firewood order for the spring from Twisted Tree Service. I couldn't recommend them more highly.