More than excellent chimney cleaning at a reasonable price, Devon is knowledgeable and Honest…read more Also, very clean and did not leave any dirt. He communicated clearly that I Don't have a $15,000 problem in my fireplace chimney, and I Don't have a $5,000 problem with my oil burner flue, which is what Hudson Valley Chimney claimed! I was cautious about a big ticket rip-off, and did not engage that company to do the Unnecessary repairs. I am so glad I got an honest second opinion from Jimminy Peak! Thank you, Devon. I appreciate you. You are welcome at my house. I'll call you again. Honesty is the Best Policy! Helpful?

Not thorough for the price $300 Creosote left in the stove box…read moreJotul stove has double walls on the inside that can be removed to examine or remove any creosote buildup This was not done

Jason was thorough and so nice. He gave us a good tutorial on our furnace oven and fireplace which…read morehelped us so much as new homeowners. He whistles while he cleans, a true Mary Poppin's chimney man. ;-P

So in the battle between my covered-in-ice driveway and Jay, the driveway unfortunately won. His…read morevehicle did not make it up to my house and we wound up calling AAA to pull him down the hill safely. But despite this 3 hour scary snafu, Jay remained incredibly patient, kind, considerate and professional throughout that ordeal. Once it was finally handled he got right to work on my wood stove and did an excellent job with that too! 5 Stars are not enough in my opinion!!

My husband and I recently purchased a house with a chimney in poor condition. We called Hudson…read moreValley Chimney to have them come out and inspect it. Kelly answered the phone and was very pleasant, professional and helpful in facilitating an appointment and explaining the process of what the inspection would entail. This was very helpful as we have never had a chimney before and weren't sure what to expect. Eric came out for the inspection and was very professional and explained everything in detail. Despite this, there unfortunately was still a misunderstanding on our end. We reviewed the reports and decided to get both the creosote treatment and boiler liner installation. Dave and Matt came to do those and were friendly, efficient and clean. Later, when my husband looked at the work they did, it did not appear to be what we were previous told it would be at the initial inspection. We expected masonry and busting through the cinderblock and there didn't seem to be any of that. We wanted to make sure they were doing what we had been told they would do. We called and spoke to the owner, Robbie, who listened attentively to my husband's concerns. He very professionally and calmly explained the misunderstanding and apologized, explaining that honest work and customer satisfaction is of their upmost priority. We were very impressed with how he handled this and left the conversation having 100% faith in this business and its service people. He even came out again to repair some cracks that had formed once the cement had dried. Robbie went above and beyond to make sure we were satisfied customers. It is rare to see such dedication and commitment in customer service! Thank you for your quality work in restoring our chimney!

Don't let the sooty stuff fool you; Hudson Valley Chimney runs a clean ship. A clean tarp is placed…read moreand all of the tools are maintained in a clean fashion. HV Chimney has been the only service I've used since purchasing my home 17 years ago. And Larry has been my go-to for advice and insurance that the job was properly managed. On this cleaning trip, Larry thoroughly inspected and cleaned the wood burning insert they recommended and installed a little less than a year ago. I didn't expect it to be a big job since we've used the fireplace just about four months in 2025. ( I almost put the service off a bit longer to save a few bucks.) My safety minded brain would not let me. THE DAY OF THE APPOINTMENT: my stove was not in use for months over the warm weather, so we we able to proceed. TIP: DO NOT USE UOUR FIREPLACE FOR AT LEAST 48 hours and insure there are no hot coals or they will need to reschedule for safety. We were ready to proceed. I'm glad I kept my appointment because more soot had built up in the nooks and crannies than was visible. SAFETY FIRST!!! Larry did his usual thorough examination and cleaning an left my living room tidier than he found it. I am considering options for a second fireplace that we decommissioned nearly 15 years ago. Larry took a close look and offered several great options for me. He's honest and Kelly at the office is wonderful and responsive, too. If you are lucky enough to have Larry work on your home, have the black coffee ready. FIVE STARS!!!

Had a great experience with Junior and his team today. As a new home owner, I wanted peace of mind…read morethat my chimney was working right before I used it over the holidays. They went above and beyond to explain everything to me and even bought & cut up wood to have on hand. Highly recommend!

Excellent work on my chimney which was in bad shape. Professional, diligent and meticulous.read more

Extremely rude, avoid if you like working with good people. Employee hung up on me in the middle of…read morea call because he did not like when I mentioned I was shopping around with other chimney services.

I highly recommend steering clear of this company! I was given a four hour window in which to…read moreexpect the technician. 2 1/2 hours into the window I called for an update and was told he would be there within the hour. I called two hours later and was informed the technician had a longer than expected service call and that there was NO ETA! Really? There was no courtesy call, no recompense, NOTHING! I cannot comment or review any performed service on the cleaning of my chimney, only on the horrible customer service of A-1 Chimney Builders. Reprehensible. Steer clear.

A neighbor highly recommended Sam to me a few years ago. I had him clean the chimney for my wood…read moreburning stove and oil fired furnaces. Also had him reline one chimney and hired him to put up a new chimney when one went down in a snow storm. He installed a new chimney but it fell down in less than two months. On the second repair he ran into problems when he dropped one of the sections of chimney and had to wait for some months before the part came in. This year I reached out to him to service our home. I texted and left several messages over the past few weeks ago. Today Michelle called me to say Sam would no longer be working on our equipment. No reason, just an abrupt end. I do not consider this professional. He was always paid in full and usually with a partial payment before he started a project. The least he could do would be to explain why he no longer wants us as customers.

Sam was indeed very professional, personable, and knowledgeable when he came to clean out our…read morewoodstove. However, in two years, he canceled and rescheduled five times. The last time, I had had it when the lady who handles the scheduling told me it was going to be another month. So, if you can actually get him to appear at your house, you're good to go. But good luck with that.

I was very pleased with the service.The team went above and beyond to help me out. I am grateful…read morethat there are still people in this world.That cares

They cleaned my Flu with rotary whip. Wrong Tool!!!!!!. My flu is 11"-7". They should have used a…read morestiff rectangle 11"-7" brush!!. The rotary is for wood stove round pipe flu. They will RIP YOU OFF!!!!!!!!!!!!!!!. Do not use there service!!! They will take advantage of you!! Fo your research!!

After 2 years of an unusable fireplace! We officially have a wood burning insert!…read more When I tell you this has been a LONG road! 3 chimey companies wouldn't touch the job, we have an old house and a very BIG request! We didn't want a huge stove that took over the living room. We wanted somethint that fit in our existing space! We didn't want to convert to gas or electric. I felt so defeated! Then my mom was behind a truck one day. Tri-county Chimey builders. She said it can't hurt to call them. So I did, Frank and his son in law Anthony came out in November todo an estimate and see if they could do it. "This is a BIG Little job he said. we need jack hammers to remove parts of the brick. We need to remove the damper and the flu to run a liner. But it's not impossible." What I heard was he could do it! So I got all my ducks in a row and called him Thursday last week. He came back out to the house same day! He said we could do it Tuesday! Today with lots of tools and experience they made my BIG little job come to life! In the spring they are going to completely re-store our original chimney! Which is stone and not brick! Again a job NO other company is willing todo! While my house is small it feels like home, my husband & I want to keep as much charm as we can! So if you need a Chimey repair man Frank is your guy! Have a Chimey you never used frank is your guy! Have a job no one else wants Frank is your guy!

I had a VERY difficult & costly situation...& even harder time finding a company to handle the…read moresituation. THANKFULLY I found Tri County Chimney! They completed masonry work on the chimney, chimney liner, tile knocking, stove installation...in addition I threw a curveball at them by asking (mid-job) if they could build me a completely new hearth!!! And without attitude they said yes..but we just need to figure out the details. They figured it all out!...brought in a great Mason for my stone hearth & I am sitting here tonight with a beautiful fire in front of me! Their workers cleaned up after themselves. They were EXTREMELY knowledgeable in all aspects of this line of work. They are friendly. They never spoke down to me (a female.) as a matter of fact, prior to finding Tri County Chimney, I had another chimney company come in for a quote & BOY, were they trying to take me for a ride & literally using scare tactics...and the follow-up calls to pressure me into a repair contract bordered on harassment! I can't recommend Tri County Chimney enough! I have now had two co-workers use them based on my recommendation & I am now telling anyone reading this to feel confident using this company as well.