Sigma installed our central AC unit 11 years ago. The Carrier Infinity unit with heat pump and all…read morenew duct work (we had none previously) has worked great, no issues at all. They also did a well tank and associated plumbing update for us a few years ago. It wasn't cheap but the work quality was excellent. As far as Sigma goes, I have spoken with Mr. Tremblay, the owner on a few occasions. I believe he is an honest guy and runs a reputable business. They do stand behind their work. It can be hard to get a big project 100% right out of the box. A good company comes back and makes it 100% right. When our AC was installed we also needed to replace our attic fold out ladder. Once done, the framing was smaller and needed more Sheetrock surrounding it. This wasn't in the contract but when we asked for it Sigma sent a workman who "Sheetrocked" the opening, for free. When we were selling our house this year, an electrical inspection found a couple of nit-picky items in the AC install, such as no attic light and no outlet within 30 feet on the exterior. Sigma again sent a workman and fixed the issues so that we were able to get a CO for the AC. This was also done for free.

Excellent company. Worth getting a contract. Fast service…read moreand kind, knowledgeable employees.

Just moved into our house and didn't want to burn wood without getting the chimney and fireplace…read morechecked first, calling mid season, most companies were booked for weeks in a row, Top Cat was able to get me in the week after I called, the guy Brian was honest, said it didn't even need a cleaning, just a cap because water was slightly getting inside. He installed the cap for a reasonable price and gave me some good info on our unit. Answered all the questions I had and took care of business. He could have told me anything and I would have went for it because I'm ignorant on the subject, but he was honest. I Would recommend Top Cat to anyone!

They arrived right in the timeframe given, were efficient , friendly and thorough. Would highly…read morerecommended! Thank you Bryan and coworker .

There isn't a better Masonry company! Carlos is great to work with, very responsive and always…read morewilling to work with his customers to find the perfect solution. His stone masons are absolutely the best crew I've seen. I've had 4 projects completed by MLC and just signed up for number 5.

Carlos and crew did an amazing job. We needed a new walkway and wanted to get it put in before…read morere-paving our driveway. We sent an email on Sunday night asking for a quote, and by Thursday the crew was finished with the entire walkway! So fast and it came out SO good. Would highly recommend them - they are very skilled and do a great job

My experience with Manuel Landscaping was absolutely wonderful!…read moreFrom our very first interaction, Manuel was very responsive, professional and knowledgeable. I needed some MAJOR yard work done in my home in Beacon and I'm so thankful that I came across Manuel. I honestly don't think anyone else would be able to do what Manuel and his team did. He completely transformed my backyard from a small, overgrown, debris-filled, complicated and unusable space to a spacious, leveled, beautiful and modern oasis. He truly exceeded all of my expectations and made the property ten times bigger! The work Manuel did on my property included building multiple retainer walls, tree removal, concrete work, fixing drainage issues, removing debris, leveling, building a stone patio and steps, planning trees and grasses, and more! HE CAN DO IT ALL!!! And always on time, on budget, and exceeding expectations! I am so glad that I found Manuel and I highly recommend him to anyone looking for THE BEST landscaping and construction team!

Hello, I had a 40' x 14' foot concrete patio replaced with…read moreCambridge pavers. The patio is along the back of my house and there are 2 doors going into the house from the patio, one slider and one hinged door. The new patio looks good enough but the whole thing is too high relative to the house, the top of the pavers are the same height as the top of the door saddle. I can not install a storm door because it will hit a floor mat. I had asked Manuel to make the patio about an inch below the door saddles during the estimate and again before the pavers were installed, he agreed but didn't do it. It's discouraging, the patio looks nice but it's the wrong height. Now I face the dilemma of living with it or having another contractor rip it out and install it at the right height.

Excellent work on my chimney which was in bad shape. Professional, diligent and meticulous.read more

I had D&J install a fireplace insert last week. The guys seemed nice and Junior knowledgeable, but…read morethey altered my chimney caps and left my boiler flue cap wide open to the elements and any critters (see before and after photos). Not giving me a heads up to call someone to cap the boiler flue? I didn't know this until I went up to the rooftop to check out the situation myself, because a storm was coming through and when I looked at the chimney from ground level it looked wrong. This could have been a disaster if I didn't catch it and called another company who was available to come by and cap the flue. Not sure what these guys are doing, but seems sketchy to me. Also tried to convince me I need a new chimney, roof and boiler set up. Second opinion said no to all. Two stars because fireplace insert is working.

We had a leaking chimney which led to water coming through our ceiling. Mike at Absolute Precision…read moreand his team did an excellent job identifying and fixing the issue quickly. I highly recommend them. We have been leak free for 6 months despite the heavy rains we've been getting all summer. Glad we used Absolute Precision and they will handle our chimney needs going forward.

Was looking to have our liner cleaned, which had not been cleaned in several years. Two men showed…read moreup, took one quick look in the fireplace and decided that there was not way they could clean it, the liner needed to be replace, the insert needed to be cleaned and may not even work after that. Lectured us on how to dry wood for 5 minutes, that they would work up an estimate and that we also needed repointing on the chimney. They charged us $150.00 and left after about 15 minutes. After several days we received an estimate for a total of $22,300.00 to replace the liner, clean the insert and rebuild the fire place, with no credit for the $150.00 that we paid for zero work! Proceeded to have two other companies give estimate and both stated that the liner and insert could be cleaned for under $500.00. Hired one of them and cleaned the insert, the liner and now fireplace works great, like it is new. Not a good experience at all and would not recommend or ever use this company.

sitting by the fire right now and wanted to send a hearty thank you to fireside warmth. it took us…read morea year after our initial quote to figure out how to drop 10k for the stove and liners (boiler also). fireside were honest, straightforward and fair from day 1 till completion. so many local vendors try and scare you over necessary services, just weird pressure and bad vibes. fireside on the other hand, acted normal, transparent, and they also didn't make me feel like an idiot with this thing i knew nothing about. it was like buying a thing from mature proficient people who didn't dress up the issue or make it about something else. now, we are feeling safe and enjoying an amazing fire. i'm just really happy and grateful and recommend working with them if you're in the market. two thumbs up.

Quick and neat installation love my wood stove It's so cozy and really has been a major…read moreimprovement to our home.

My chimney cap flew off in the wind and the chimney itself was damaged I called certified chimney…read moreprocess they came quickly, gave me a reasonable quote, so I booked their services. On the day of the repair they came on time they were polite careful of my property make sure everything was covered and cleaned up meticulously at the end. I am so happy with their service. I would recommend them fully.

I was very pleased with the service.The team went above and beyond to help me out. I am grateful…read morethat there are still people in this world.That cares

I have advocated as positive as I can for Bottini while not lowering my score for them, however…read moreyesterday this weekend was not necessary. As a customer I am on a fixed payment plan and locked in pricing, I agree to delivery on their schedule using their forecasting tool that tells them what my tank should read. It has never been accurate, in fact as of this weekend it was off by 25%. Now this is important as you get close to needing fuel. It they have me higher then I will run out if I trust their forecasting, but I can upgrade for $150 to a digital that they can monitor in real time. This has led me to have many conversations, especially when doing a contract. I make sure it is okay to call in a request and not go by fate of the oil gods. It is never an issue. They even have a spot in the app that you can do that for that reason. EVERY time, someone tells me I do not need a delivery. Every time, I have to call and explain - this is what my gauge reads. I know you service a huge client base. I am sending an awareness message as at times it can take a week or more to get on a delivery schedule. Oh, okay. Saturday, I was told my tank is not as low as I said. Excuse me? I'm looking at it. Well, what changed? Perhaps the 20 degree temperatures and single to teen overnight lows? The month prior we were 30/40 degree days and 20 overnights. Maybe I am using more hot water? Who cares. You don't need a delivery as you should only use 10 gallons a day. Well, if you need us to deliver this week or keep calling we can remove you from fixed pricing and terminate your contract. We cannot just add you to our delivery as emergent as there are people who need oil more! No one asked to be added to todays cycle or even this weeks. I sent a request indicated the tank level which is an option. You determine when to place me into rotation knowing that your forecast is incorrect. That's not how it works. We can charge you full price. Manager, Dana was no more helpful - coming out the gates very smug unless that's her speaking tone always to which, yikes. Basically I can deliver on Thursday or she can cancel your contract. This being my option because when an agent threatens to cancel my fixed pricing or contract, I asked to speak to a supervisor. Dana went on to tell me I abuse the system by calling in a request and that they never fill my tank completely and that I waste their time when drivers could be servicing those in need. It didn't matter I was told I should call when the tank is at 3/8 to 1/4 to let them know to get me adjusted in the schedule. It doesn't matter that they are given the precise level and can determine where I should fit in the delivery schedule. It also doesn't matter that this is only a winter issue and in the summer they use their forecast and have delivered a few times when my tank was more than 50%. Manager Kelly was more helpful and notated my account that I can call in and that they can determine when to schedule as I have never demanded a deliver within a day, I am merely saying I need one with the next weeks. I was told that more home owners should be like me and give an appropriate heads up as they no rally get people without oil in emergency. If that's the case, then why did everyone before argue me? Between being threatened to be cancelled, having a driver tell me that they would not deliver because my drive way a sheet of ice in which I sent real time pictures and there was one area of wet slush on a 40 degree day, and a propane tank that was leaking for a week before I was taken seriously that my tank smelled and something was wrong, a technician charging me to turn a screw that my wife said I could handle later but it's not a problem he was in the radiator but conveniently forgot to mention if he turned the screw 1/8 of a turn and then back this was a full service charge - I think it's time for management to really listen to their customer experience.

Bottini is the absolute worst. I just found out that they charge you annually if you sign up for…read morethe service contract, which I did when we moved into the house. We didn't do the service last year because we were in the new place and, quite frankly, pretty overwhelmed, and there is absolutely no grace. No refunds, no compassion, no service. I am disgusted at their lack of empathy. They are so expensive and their customer service sucks. This is the motivation I needed to find a different fuel company.