We had a large squirrel nest in our chimney. Brian came out to take a look and said that although it was large and difficult he could remove it. He did so over the course of a few weeks. It was difficult and messy but he got it done with basic sweeping tools and a buddy.
during this time period he recommended doing repairs to the chimney because we had loose bricks that were holding the current cap/mesh solution on. The situation was crumbling. He also recommended a re-pointing job and a new cap.
re-pointing was a sorry job if you ask me, the top edge of the chimney remained unsound as I found out later. The chimney cap did not cover the opening and they cut scrap of metal mesh to cover the space. Water can still get into the chimney further degrading the cement. Squirrels can also get in.
Furthermore, the cap is held in place by 3 tiny screws and a whole lot of smeared on construction adhesive caulk. Seriously. after they left I went up look and took pictures. I sent them to him and he said that they chimney was crumbling so they couldn't get any screws in very well and that the current solution would hold. He also said he had his buddy go up here and do the install. His buddy is not a chimney guy, just his buddy who was along for some extra cash. The actual chimney guy didn't do the install.
While I'm not a chimney guy myself, I do know how things work, how things are built and how to do a number of installations. Along with the power of google and looking at my chimney job I see that these guys scammed the hell out of me and that I will be redoing this job myself soon, or finding a real professional to do it.
3 self tapping sheet metal screws barley even in the brick, large gaps between cap rim and chimney rim, unresolved cement work, adhesive caulk smeared all around the perimeter that will not last one freeze thaw season and is also so this it's not sticking to anything. it;s just a smeared mess. totally inappropriate material to hold on a large steel cap. I could literally pull the cap and top bricks off with one firm tug, tearing the whole thing away. I need it to stay put through the winter. I hope it does.
I called many times to get Brian to resolve the thing, sometimes I got a call back with an excuse and a promise that he would come back to make it right. He eventually stopped calling back and I have a ridiculous $800 chimney repair that needs to be redone from scratch. A few times he left a message that he was going to come by but didn't know if I was home. The chimney is on the outside of the house, accessible by a ladder. You know?
I'm not one to leave bad reviews unless things are really bad. This is as bad as I could have imagined. It's so much of a joke that I can't wait to show the real chimney guy I call to repair it.
A real crap job by a sorry "company". I can't imagine what this guy was thinking. Plus, he only took cash or checks made out to cash. all in all, a really silly operation
I'll post this review to Angie's List so I can post the pictures. read more