I would not recommend this place. They really focus on getting bikes in an out the door as fast as…read morepossible. If you really want a mechanic who will pay close attention to detail head over to haven cycles.

Don't follow the hype, get your ish taken care of proper here. Expert service, walk-in repair…read more Fast, inexpensive and legit. I got my front tire reflated, a new tube, my handle bar realigned, my front basket fixed, and a half-ass inspection (no offense) for $12 bones. I'm not going anywhere else so long as I live in Brooklyn.

if a Bike Shop owner or clerk has a haircut that reminds you of a possum that just came in out of…read morethe rain, you know you are in good hands. Perfect bike shop - the right "bike spirit" and knowledge, generosity, good vibes.

It had been a challenge to find bike shops that's able to work on e-bikes. Many I've called didn't…read morehave the know how or capability to work on e-bikes; not even a tire change. Sun and Air fortunately has the staff that can service e-bikes. I'm not sure to what degree but they can help you change brake pads on it and definitely switch tires for you. Staff is super cool and chill. Prices were higher than places in Queens but they do a clean job.

I had just gotten the pegs stolen off of my electric bike which requires them to rest your feet on…read moredue to lack of peddles. I pulled up the the store at 7:02pm and they wouldn't even entertain me by coming to the door. Merely shook their heads. All I know is if I was the owner of a shop and my employees brushed off a paying customer for being 2 minutes late that employee would be suspended with out pay.

I love this guys, honest, affordable, reasonable. I bought 2…read morebikes from them and it has always been a good experience. They give great advice and are fast workers

Amazing bike shop, America steel bikes and cool parts. Community feeling with full Services.read more

I wanted to like this place (even gave them a positive review after the first repair they did)…read morehowever I cannot stand by a good review. The poor reviews this place has received are warranted and accurate. My experience -- I dropped my bike off on the 19th was told I would receive a quote for the repairs. Initially the ballpark quote was around $100 and these repairs were *necessary*. 12 days later no word from them. I tried calling just their phones aren't working. When I told the guy working that the phone lines were down he just shrugged his shoulders saying "yea they're down. No repairs done after 12 days and now the cost of repairs was $150. I was pretty pissed at having to physically come in to the shop to get a status update on my bike. Regardless, when I told them I wanted to take my bike without having them service it they charged me an ASSESSMENT FEE(?!). I've been riding bikes for decades and have never been charged an assessment fee for just having a repair shop look at my bike. Isn't that what they're paid to do? When I took it to another (read: better) bike shop down the road they too laughed at the idea of an assessment fee. I hate this place. I have spent hundreds of dollars in the last three months at their shop and they are constantly looking at ways to up charge me. In the end, the other bike shop said my bike was fine and needed zero repairs. As stated earlier, the negative reviews you see about this place are spot on. I will never return and I encourage all bikers to visit Bike Plant or another -- literally any other bike shop -- in the area.

Reliable bike shop with great prices and a knowledgeable owner. The space inside is quite small but…read morethey have a range of bikes available if your shopping for a new ride, MTB, road bikes, kids bikes... The turn around time for the work on my bike was fast and everything works perfect. I plan to use them again in the future for all my maintenance and repairs needs. Support your LBS, ride on!

This bike shop was a lifesaver! I got a flat tire in the middle of nowhere and then stupidly…read morecontinued to cycle so the tube then ripped or whatever tubes do and I couldn't even wheel the bike. Anyway I arrived at the shop completely covered in black with said tube in my hands. They were going to fix it then and there but I said I'd come back. They gave me wipes to clean myself up and then it was ready 2 hours late for just $20!! Highly recommend!!

Hilltop NYC bicycle shop is a great local bike shop very conveniently located close to the…read morewaterfront water taxi and the L train subway. There's also often parking on the street of the shop if you happen to be driving. The shop is neat and has nice little selection of bibs, helmets, gloves and all the other basics you will need to get into cycling +more. They have a range of bicycles for a range of prices so I recommend you check them out and ask all he questions yourself. The staff was friendly, knowledgeable and helpful when I stopped in looking for a unique/random part replacement on my bike. They were able to accommodate me and help me out instantly. I had a great experience and I recommend checking them out if your looking for a fair and honest shop.

Lived in this hood 20 years ago. It is not recognizable--so different from the place it was. Came…read moreinto this shop on a warranty claim from Shimano, basically a loss for the shop for honoring the warranty/not worth the cost of dealing with it. Well the neighborhood might not be as cool as it was but this bike shop is, even though it is in one of those new buildings.

They are a tad bit on the quirky side of things - not that that's a problem - but they know bikes…read more Every time I come in with an issue, it's fixed right away and the pricing is reasonable. One of the attendants told me they've been around since the 90s and I can see why. Great customer service makes a person continuously come back. So glad I stumbled across this place 6 months ago. I've had to get a new inner tube and brakes and each time I've been satisfied.

They did a great job on replacing the bike seat on my new bike that I ordered from Walmart. Helpful…read moreand knowledgeable staff.

**ALWAYS TIP YOUR BIKE MECHANICS!**…read more they took care of the brake issue my bike had in a timely manner and the price was right. it was just the front brake but they checked out the back one as well and also fixed it. let me also say that i was not shamed for my lack of knowledge about bikes. additionally, the environment is safe because they are wearing protection (facemasks and gloves) to serve customers during this pandemic situation. i am deeply appreciative of this shop being open. they were honest and real about what needed to be done on my bike and what would take a while in terms of ordering parts etc for future projects. i am so happy to have found this shop :-)

My go-to shop in Bed Stuy…read more Great service. Knowledgeable, efficient staff. I've dealt with a number of the people there and all seem eager to help me get my wheels back on the road as quickly as possible. Their four-legged feline ambassadors will even look up from their naps and allow you to pet them.