Had to get some tools for a quick fix on an investment property in Scottsdale and these guys laid out the red carpet for me! I was a random out-of-towner, still in my suit from my meetings and needed some basic help. These guys bent over backwards to tend to my needs. Harbor Freight needs to recognize this behavior and reward it. But, I love the brand and the huge assortment of tools for better prices than the others. I always start with HF and if they don't have what I need, only THEN. do I start shopping elsewhere. Great job guys! Great job, as usual, HF, and if you need tools! This is the place to go first! read more

My husband loves this store so I frequently tag along. He finds great deals on tools. Not always a name brand, but sometimes you need something you will only use twice n your life and this is the place to buy it. Somehow, I always manage to find something I didn't know I needed and it is a great place for little gifts or stocking stuffers for guys that aren't more sox. A telescoping magnet, a headlight hat band, etc. are all things that are nice to have. Staff is friendly and very helpful (even when I don't know what I'm really looking for) and their sales are great. There are often freebies which can be a great prize for grandchildren. It's worth a look. read more

They do have a good selection of products at reasonable prices, however beware of their return policies. I was a few days late returning some ratcheting straps that were still in the sealed packaging. They refused to accept the return or even give me a store credit toward a different item a needed. So, all of the money I saved on their cheap tools in the past, I ended up losing with this transaction. read more

Never had a priblem it didnt matter wether it was a 2 dollar scr3w driver or a 500 dollar welder if there was a problem with it I take it back and walk out with a replacement customer service in store has always been great. read more

I would give them no stars. They would allow a manager's that is clearly in over her head. Her customer skills are nonexistent. Her total disregard of protocols is amazing. I can only hope she is good at paperwork because having in front is an embarrassment to the company. read more

Harbor Freight This is a guys candy store of tools, priced very reasonable. Not top brand names, but some items they sell here don't need to be. Look at the ads that they have where they often list items for free. Don't know if I would buy their high dollar items where I would stay with bigger name brands for longevity, but items like replacement wheels for hand carts or shop rags you can't beat the price. read more

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Worst customer service in town they actually enjoy being a holes here.................

Just called to check availability of an item and was transfered to the back. The guy picked up and said he would check and put the phone down. I then heard over the 30 minutes of cussing vulgar conversations making fun of customers and doing drugs. Also a woman came and asked the guy who answered if he was looking for something and he replied "no not looking for anything just put a guy on hold going to leave it until he hangs up" I recorded 20 minutes of clear audio on my other phone of the f bombs, ridiculing customers and taking drugs by at least 3 individuals. Then I hear the guy come back to the phone and say I bet this guy hung up and hung it up himself. I immediatly called back to the only supervisor there Heidi told me im sorry this happened ill have a talk with them. Didnt ask for my information or anything after saying I've been shopping there for years and spent thousands of dollars both me and my family. Pretty depressing that a business can get this bad especially during this time where every customer should be appreciated and cared for with professionalism and gratitude. Will never shop at this location again and may post the audio just have to bleep about 500 f bombs and crude language no one should have to hear. read more

Never buy here again, HF does not warranty there products even when you only used it once and they make up a 90 day warranty but another Guy getting a replacement for a tool he didn't even buy . read more

I've been there twice in last 2 weeks at 32 bell rd. The 1st time trying to exchange kid said we don't take them back got call this number. So I did they said you can exchange it guy was wrong.. So I had them call there and straighten it out. Kid said he didn't know anything so had to talk to manager finally got it. But manager isn't any better didn't say sorry! Then went today and got charged more than items and showed him coupons. Finally got my money very rude cashiers. read more

+1 star for prices +1 star for friendly staff -1 because it's not uncommon to wait 10 minutes in line -1 because their products are extremely inferior to any other place. Screwdrivers, drills, etc will have MINIMUM LIFE. -1 because I bought a motorcycle stand and within a week of using it the rubber top ripped to shreds. They wouldn't honor my exchange because I don't have a receipt and my gf bought it for me and she didn't use my number to save in their system. Clearly theirs with stickers still on. Crap products, good prices, slow line. read more

Harbor Freight Tools - 1 week of use and the rubber is ripping out of the bolt on multiple places and tearing. Crap cheap rubber - Hardware Stores Near Me - Phoenix, Arizona

Every say " harbor freight " is cheap bc it's all from China so dame what ? If I need a tool for one time 5 mins why to go to Home Depot and pay triple They always have the best deal and always have %20 off if you part of there email coupons group I saved a lot of money by going there and let's say I by $1500 tools every year I have to say that there parts are staying longer then what I was expecting Go there before you go to any other stores They have it all read more

Harbor Freight Tools - Hardware Stores Near Me - Phoenix, Arizona

Don't bother. Prices on the shelf was $9.99. Price at the register $14.99. Both cashier and manager SWA the error Harbor Freight made. They refused to honor the posted price. Harbor Freight is forever off my list. Bye Felicia! read more

Great experience. Left in 5 min with 6 discounted things. Rep knew I had to go work soon and walked outside to my car to see if something fit and it did. Best prices I've ever seen. Highly recommended. Thank you so much read more

It's hard to review this place because well, Harbor Freight seems to be a love-it-or-hate-it type of place. Some people just can't stand the tightly packed stuff or the general feel of the place, but bargain hunters immediately see the huge variety of low-cost goods they have here. This location, in particular, was cleaner and more organized than most. Some locations are really run down and less cared for. While you can find some real junk here, there are a lot of gems to be found also. Their air tools, for example, have never let me down. They sell for 1/2 or less of the major brands, and have always worked just as well for me. I would NOT recommend things that are supposed to be sharp, such as drill bits, saw blades, and the like. They are almost always junk. Their hand tools have a lifetime warranty, and while I only have a couple of them, they have worked just fine. This is THE place to buy the little stuff like gloves, brushes, cleaning supplies, and similar items that you just can't screw up. The price on nitrile work gloves is about 1/4 of any other place. Look coupons online before you go! read more

If I could give zero stars I would I traveled to this store last night from Prescott Arizona over a 100 mile drive the Internet said the store was open till eight I arrived approximately 730 they were closed and they wouldn't open the doors even though there was five or so people inside working I called and the phone rang and rang and rang and rang someone answered and said Harbor freight were closed I said I understand that I drove from Prescott over 100 miles and Adam is holding something for me, the person on the other end said there's nothing I can do the registers are closed it will be here in the morning well I just drove over 100 miles and I won't be there in the morning and I won't ever be there again because this store sucks!!!!!! Oh by the way the Internet says this store is open until 8:00pm. read more

4 25 16 Went to the blow out sale to see what they had at the below location. Plaza de Campana, 3329 East Bell RD STE 9, Phoenix, AZ 85032 Hours: Open today · 8AM-8PM Phone: (602) 482-3027. I was a little intimidated from going to another location expecting to be wondering around. This store treats the customers GREAT! You do not get the feeling of in and out or we're too busy like at the previous location. I got answers to all my questions and also got the guys to help me with a project and was informed as to what kind of tools I need to "Get it done". They had no problem with showing, answering questions and were pleasant and professional even through they were busy. I really recommend this location. Need less to say, I got some great deals as always and a GIFT. read more

Ladies great place for tools for your crafting projects, not to mention the ladies room is cleaner than I expected (that's important to us ladies). Good prices too. read more

Harbor Freight Tools - Small tools and magnifying glasses for craft projects. - Hardware Stores Near Me - Phoenix, Arizona

been here a few times with the hubby... he loves getting tools for a cheaper price then other places. They have coupons available online and i have the entertainment book so they have a few coupons we've used before. They have lots of sales on items from time to time. Its pretty clean and organized. the staff is friendly but a bit slow at bringing items from the back of if you need assistance we had to go to the front and ask for someone since we didnt see anyone around the store. read more

Tracy and Jerry take the time to get the pricing correct. Be careful what Harbor Freight advertises and what happens at the cash register may be significantly different. I really appreciate their help. read more

This is my favorite store to shop for tools. I recently purchased a 26"x22" Single Bank Extra Deep Roller Cabinet. I was having a problem selecting between two styles. Fred was great about listening to what I needed and helped me make an informed decision. I will probably soon be purchasing the Single Bank Top Chest that fits on top of the cabinet I bought. These tool cabinets are great for organizing my tools and the quality is better than the expensive brands. Take a look at the reviews on YouTube. The employees at this Harbor Freight location are very knowledgeable and helpful. read more

Great prices. No hassle return policy. Matt was a great manager in helping me in some issues. Fast and friendly checkout times. I've become a regular shopper. read more

Lowest prices ever and has a lifetime warranty on a lot of hand tools! Doesn't have many employees to help you, but hey! That's how they keep the amazingly low prices! read more

I purchased a "solar security light 3/14/2016.. The light stopped working in Jan, 2017. I returned to the store to see about an exchange or something maybe a credit but instead was very rudley advised that I did not purchase an extended there was nothing he could do. The light was obviously a piece of junk. I mean really come on, you mean to say this solar light should only be expected to last 10 months ??. The brand is Bunker Hill. Beware you should receive the same rude treatment and expect a product that is a piece of junk. read more