Had to get some tools for a quick fix on an investment property in Scottsdale and these guys laid…read moreout the red carpet for me! I was a random out-of-towner, still in my suit from my meetings and needed some basic help. These guys bent over backwards to tend to my needs. Harbor Freight needs to recognize this behavior and reward it. But, I love the brand and the huge assortment of tools for better prices than the others. I always start with HF and if they don't have what I need, only THEN. do I start shopping elsewhere. Great job guys! Great job, as usual, HF, and if you need tools! This is the place to go first!

My husband loves this store so I frequently tag along. He finds great deals on tools. Not always a…read morename brand, but sometimes you need something you will only use twice n your life and this is the place to buy it. Somehow, I always manage to find something I didn't know I needed and it is a great place for little gifts or stocking stuffers for guys that aren't more sox. A telescoping magnet, a headlight hat band, etc. are all things that are nice to have. Staff is friendly and very helpful (even when I don't know what I'm really looking for) and their sales are great. There are often freebies which can be a great prize for grandchildren. It's worth a look.

This is my first time at this location and I will definitely return. Ariana was super helpful and…read moretruly went out of her way to help me. She helped me find a part and even searched for another tiny piece for me. The fact that she put that much effort into helping with a 40-cent part says a lot about her customer service. Great experience overall.

The worker Tyler at this ace hardware was very kind and helpful. He was also very humorous. Give…read morethis man a raise.

This Karsten's Ace is located in The Shops at Dynamite Creek shopping plaza. The Ace stores I have…read morevisited have always employed friendly staff. The old time charm and neighborly feel I get is always welcomed. The store is organized and clean. Shelves are well stocked. There is a good flow as you walk from aisle to aisle. I can usually find what I am looking for. In the cases where I might have a question, staff are more than willing to help and do it with a smile. Shared parking lot and WiFi in the store.

Okay. Came here for a propane exchange because it's very close to the house. Jordan and the staff…read morehere are friendly and helpful. Prices are a buck or two higher than the place where you chase the orange aprons for service, but I like to support local. I was BLOWN AWAY by the barbecue section here. It's a seeet little secret stash of dry rubs, sauces, and in stock equipment that is mind boggling. I bought some Bone Suckin Dry Rub and can't wait to sprinkle and enjoy. I will definitely be back. Hardware? What hardware??

Broke my key on a beer bottle (dumb of me) but Jaden got me squared away in less than 5 min. He was…read morealso pretty excited at the challenge of fixing a broken key Highly recommended. Fast and friendly staff.

For being a smaller hardware store, I am always amazed that they end up having exactly what I am…read morelooking for. More times than not, I will travel valleywide and lose hope with the thought of "I'll swing by Ace and see if they have it" and every time, this far they have it. The staff are always incredibly helpful and generally assist even when I throw a "it's okay, I appreciate it" out there. For instance, on this trip, the gentleman directed me, I mentioned I took a peek and didn't see if and it was okay that I would cut my loss. He headed over and verified and found what I must have passed several times over. As far as the product? It was would have been offered elsewhere had they had it and at about the same price. In the past, I have been very fortunate to be looking for items that are on superduper clearance. Perhaps one of these days, I'll make this my first stop and spare days wasted with travel and unnecessary purchases that I am unlikely to ever return just based on the distance alone. Fortunately, Paul's is just a few mins walking distance up the street for me. Now, it's time to lock my number in, since I'll be bisiting more often.

Spencer's was a lifesaver for me, literally. My refrigerator had been installed incorrectly (not…read moreby Spencer's) and was in danger of falling over.They were able to fix the problem plus they corrected misaligned doors panels for me and everything is now plumb. Excellent work. If you are looking for the best for appliances and professional workmanship, contact Spencer's .

UPDATE: Spencer's read my reviews on Next Door and on Yelp. Late last week, they reached out. The…read moremanager from the 43rd Avenue and Peoria Avenue store came to my home on Friday, July 17, inspected the dishwasher, and the next day, July 18, a new KitchenAid dishwasher was installed. This has restored a great deal of faith and respect for the company, but I still have bittersweet feelings because it took more than 3-1/2 months for Spencer's to take accountability and do the right thing. After being a loyal customer for almost 35 years, I will shop at their store again, but with caution. My hope is Spencer's continues steping up and treats their loyal customers with the same loyalty and respect that is given to them. ******** I just want and need to give my neighbors a heads-up on the decline in trust and service from Spencer's Appliances. I've lived in my house for 30 years, so I have replaced a lot of appliances. All of my appliances were happily purchased at Spencer's. I bought a KitchenAid dishwasher in early November 2025 and absolutely loved it until it stopped working in early April 2026. I called Spencer's, and they gave me a number to call to set up arrangements for the warranty repair. I had to make continuous calls to Spencer's and their repair service throughout a 3-month period (and SIX service calls). Yes, you read that right... THREE months to get a 5-month-old dishwasher repaired. It was finally fixed last week. It was a leaky gasket. A measly gasket that was missed in 4 of the 6 service calls. Spencer's had excuse after excuse for this taking so long, yet didn't stay in contact with progress reports or apologies. There have been two times in the past couple of years that I have defended Spencer's here on NextDoor when some of my neighbors complained about their service, and now I understand what my neighbors must have gone through, and I apologize for not listening to you more closely. I have three appliances that will soon be 10 years old, so I know they will need replacing soon (as we all know, they don't make them like they used to), but I'll tell you one thing, Spencer's Appliance will not get one more nickel from me. And if I can save someone from going through the stress they put me through these past THREE MONTHS, my job is done. BTW, I'm a senior on a very limited income, so the close to $1000 (when all was said and done) I spent on that dishwasher was not an easy purchase for me, but very arthritic hands make a dishwasher a necessity for me.

After trying to get through on the phone for more than an hour, and giving the part number, the…read morerude guy told me to order from Amazon

I will update when I pick up the part. I called the youngtown store and they were not able to pick…read moreup in time so it rolled over to the Tempe store. GREAT NEWS is that person was very helpful. He looked up the part I needed and then also looked up 2 different west side stores I could go to and how many they had on hand along with the price. so tomorrow I'll go the the store and pick it up and then update this reviews.

Richard, the assistant manager was so helpful. I came in quickly with a need for a paint color for…read moremy garage door that the painter was waiting for me to get back to delivering. Honestly outside the parking lot I used AI a little bit, but then when I went in there and spoke with the team, Richard helped me out and I walked out the door quickly with the paint in hand. I'm so happy with the result really appreciate everybody there!

It is a really busy day today and the Assistant Manager Richard was very helpful in matching a red…read morepaint which isn't easy. Great store and wonder customer service. A

Great, knowledgeable, helpful staff. Masonry, plumbing, wide…read moretool selection. Their prices beat their competitors. The co owner is lovely--she even helped with Christmas shopping ideas!

This place is amazing! Just tell them what you're trying to…read moredo, fix, or build and they come up with solutions and options.