This was my 3rd appliance from Great Deals. As usual I was more than pleased with their selection. I needed a 30" wide frig with ice maker. Other dealers wanted to sell me bigger side by sides or would charge to deliver and another change to take away the old appliance (Spencer's). They also wanted to sell me a separate (new) hook up for the water, another $15. Yanira had what I wanted and the price was right and did not charge for delivery or removal of old frig. Unfortunately, the frig that was delivered (after I had water line fixed in wall) would not work the ice maker. Yanira and Anna both arranged for a new ice maker to be installed (2nd trip). Still ice maker would not co-operate and refused to provide me with ice. Now the GOOD part comes, Not wanting to be out done, Yanira and Anna got me another 30" frig with ice maker. Keep it hooked up over two nights to make sure it would work and then at my convenience, delivered it (3rd trip) and had it installed. Now my tenant (Brother in Law) is happy and no longer refers to me as an A/H. Thanks, YANIRA AND ANNA will be using you again in the future. GOOD PRICES, GOOD DELIVERY, GOOD SERVICE! That's what keeps customers coming back !!! read more

We've been hesitant to buy a new stove/oven because of a fear of financing (typically an intimidating process), but Anna patiently led us through it, explained our options, didn't rush us and even offered us upgrades for the same price once our financing was approved. She was great from the start. We usually like to browse before talking to a salesperson, and she read us perfectly, backing off until we asked for help, at which point she was as helpful and personable as could be. An excellent experience from start to finish. We get our delivery today! read more

Great Deals Appliances - Fridge upgrade is next! :) - Appliances Near Me - Phoenix, Arizona

Yanira was amazing , she explains it all and doesn't pressure sell you or put the up sell on you . Honesty and people who love their company and customers are the best to do business with . We plan on buying everything possible at this store , if you need appliances , beds , refrigerator or ovens and more , you need to come to this store FIRST . read more

Please do not use this store! They are unprofessional! They sell broken Apliances! Be aware! They say they don't do refunds And they are liars ! The picture on the bottom shows the washer all cracked and won't do prewash ! Is up to you to buy from them! read more

Great Deals Appliances - They sold me this dirty and broken and the pre wash won't work! It's up to you if you want to buy from then!! - Appliances Near Me - Phoenix, Arizona

This company is horrible!! They sent me the wrong appliances and would not take them back. Their products were dirty, scratched and the wrong sizes. Do not buy from them!!! read more

A few days ago was my first day in. I am looking for a washer and dryer that is newer used. Did not find what I wanted but I can say I was impressed by the service. The women who helped me came right up to me the moment I walked in the door and asked me what I was looking for. She showed me a few options and was extremely helpful. I would return in the future based on my experience. This store is located in a shopping center next to Ross. They have a variety of home appliances to choose from. Affordable pricing for those not looking to pay expensive store prices. read more

My electric range went out and I have been looking for awhile. I got this beautiful one from Great Deals. I purchased at the store and within an hour it was delivered and installed with my old broken one being carried off. Best purchase experience ever! I will definitely be going back as my aging appliances fail. read more

Great Deals Appliances - Appliances Near Me - Phoenix, Arizona

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Great deal appliances purchased a refrigerator from me, picked it up and never sent out the check for the transaction. Text sent multiple times asking for the status and no response. BUYERS/SELLERS BEWARE OF THIS COMPANY. read more

Great Deals Appliances - Appliances Near Me - Phoenix, Arizona

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If you are looking for amenities to fulfill the needs and aesthetics of your home look no further.This small business goes above & beyond to exceed their customers needs efficiently & professionally. They are willing to work with you and treat you like family & not a number. If you need anything for your home, apartment or rental property ... they will deliver the same day or next day. This is a business you would want on your side! read more

DO NOT BUY FROM THIS COMPANY! On September 10th 2022, I purchased a Whirlpool washer and dryer set from Great Deals Appliances for $700. After a few loads, I noticed that the clothes were really hot to touch after the cycle ended. Shortly after that, the dryer would turn on, but it would not spin. I called Great Deals Appliances and they sent out a person with no tools, who was at my apartment for only 5 mins. When I came home, the dryer worked, but was still very hot. A few loads later, and it wouldn't spin again. I contacted Mr. Fix It Appliances, who came out and determined that the capacitors and relays were all fried. He replaced this, which cost $320. A few loads later the dryer wouldn't spin again. Mr. Fix It Appliances came back out and determined that the heating element was cracked. He replaced this, which cost $290. A few loads later, it wouldn't spin again. Mr. Fix It Appliances came back out and determined that the control board wasn't communicating correctly. He replaced that, which cost $250. On the second load, it wouldn't spin again. I contacted Great Deals Appliances to let them know that I had spent nearly $900 on top of the $700 I paid for the set. They said they were going to talk to a manager and would call me back. I never received a call back. I called again a few days later and was told by a different person the same thing. Still no call back. Mr. Fix It Appliances is coming back in a couple days to try to determine what could possibly be wrong after replacing nearly everything inside the dryer. I've had this set for 45 days now and have maybe been able to run 10 loads through them. Those loads were burnt and very wrinkled from the high heat. read more

My oven was old and it broke. This was in late October 2018, right before the holidays. A new oven can be wildly expensive, so I thought I'd try looking on Craigslist for a quality used one. There, I found Great Deals Appliances, and I'm very happy I did! I saw an ad for a white Kenmore slide-in oven. Though it was used, it looked really nice and was priced far below a new one. It was almost the holidays. I didn't have a lot of money, so I took a chance and called them. Estrellita was the best. She was very helpful. She explained everything I wanted to know about the oven, (features, measurements, etc.) She sent me multiple pictures, explained the delivery process, and processed my payment. The delivery was fast and free, (I think it was two day delivery, but it might have been one day.) The delivery guys showed up exactly on time. Very professional. They removed my old oven and installed the new one in no time, and away they went. Overall, a great experience. I highly recommend Great Deals Appliance for everybody, and I'll certainly call them if any of my other appliances break down on me in the future! -Keith read more

We have purchased a few different appliances from them over the last few years. Purchased a black set (dishwasher, fridge and stove) for a rental property and the dishwasher was DOA. We did not know this until the tenant tried to use it and it wouldn't even turn on. Because it is past their 30 day warranty they won't do anything about it, even though it should have been tested and in working condition prior to them selling it to us. VERY disappointed and will not be back. Their lack of help and customer service is sad. It took numerous calls to them to even get an answer on if they would trade it out or come fix it. read more

I am so glad I found this appliance store. Owned by a wonderful woman Yanira. I was able to find the weird size refrigerator I needed ...AND they installed it AND bought the two smaller ones I wanted to sell. Her delivery staff were top notch as well. I cannot say enough about this woman. Kind and compassionate. The fridge I needed was reserved for someone else; but she found a way to let me buy it. Thanks again Yanira! read more

Buyer Beware - What they claim to be "scratch and dent new", may actually be used. If looking for washer and dryers, check the door seals of washing machines and the lint trap area for signs of previous use. Update - Company followed up with me and stated they do in fact sell both new AND used appliances, employee simply misspoke and it has since been addressed with that empmoyee. I am upgrading to three stars to lessen the impact of their overall review, but to still warn others to check the condition as previously recommended regardless of what they are being told. read more

This is probably the nicest used appliance store I have been in! Clean and organized and I was greeted and helped as soon as I arrived. Anna showed me the refrigerators in the style I was looking for and the price was great. All of them were clean and nice looking. They will even haul off your used one if needed. They offered to deliver same-day but I was already busy so we scheduled for Monday. So far a smooth and easy process. I will update when the 'fridge is delivered, post some pics. And I will be back for a front load washer if Santa agrees with me! read more

This place is kinda hard to find but well worth the search. Ms. Anna Appliance was very helpful and strong moving those heavy appliances like they were large empty cardboard boxes. Her sense of humor was very cute. For a minute there I thought she was hittin' on me but then I quickly realized this old geezers imagination was runnin' wild. Turns out she was just trying to sell me appliances. Duh. read more

Today I was looking for a washer and dryer set, I had a hard time looking for someone who could deliver on a Sunday, I found this place and it was great! I bought the set right away and had it delivered and installed for free! This place is really cool, has fast service and is just really reliable. I would definitely recommend and I would highly suggest them to everybody. read more

Great Deals Appliances - Washer and dryer set - Appliances Near Me - Phoenix, Arizona

I am so glad to find GDA! Great place to find all kind of appliances, with lots of variety and brands. But most of all because of her saleswoman Anna. She's knowledgable, resourceful, and customer friendly. She has helped me to secure the washer & dryer that fits a tight place in my condo. Despite going to the shop a few times without making a purchase, but every time she's been helpful, and now I am ready to make a purchase and not to go to any other places. Thank you Anna and GDA. read more

Okay, so afford a washer and dryer in this country is quiet impossible for people who don't use credit. I personally like to own my stuff and not paying it to the bank those crazy interests. So, second hand is a great option for first time buyer. My husband and I are so excited about our purchase, waiting to be delivered tomorrow at our House! Angelica has a great spirit to guide you what's best being under ra budget! So hopefully tomorrow we will get to use them for the very first time and give the second review!! Great customer service!! Muchas gracias por la ayuda y mañana nos vemos! read more

I'm extremely happy with the overall experience I had with purchasing a Washer/Dryer at Great Deal Applience. The owner of Great Deal Applience is a pleasure to work with and accommodated my specific size requirement needs. If you're looking for a household appliance, go to Great Deal Applience first before anywhere else, you'll be glad you did! read more

We had a washer we bought break. The board went bad on it. They attempted to find a new board to place in the unit and when they couldn't find one they didnt want to charge us $300 for a new board so they replaced the unit with a newer model for free. They were quick with replacement, delivery and install. They were quick on install and knew exactly what they were doing. I would suggest purchasing appliances from this location and if there is ever an issue call the shop and let them know. They will try their best to get everything taken care of for as cheap as possible to the customer as quick as they can. 5 star read more

I found them via a Craigslist listing. Not the cheapest I could find, but the free delivery, install, and haul away of my old one made it well worth it. I went from realizing my washer was broken to having the new one installed in under 3 hours! read more

Great staff and good service . Been able to order appliances online for my tenants and everyone seems happy

We went there to buy two sets of washer and dryers. I was already reluctant as their warranty was only 30 days and these are used. The gal there told me they wouldn't be in business if they didn't help their customers out and we bought what we thought was a couple good sets. First off we paid $1000 for my set and they were used. Mind you it was a good LG set but used and had some dents and scratches. So she sold me an electric set then just as we were leaving g realized it was actually gas. Luckily I did have a gas hookup just never used it so I told her I would take it and try it and let them know if it didn't work. They do have 30 day return policy after all. I get them home and look closer and they are so dirty. I had to snake the lint out from deep in the dryer and scrub the grate. I also ran the washer on two cleaning cycles because it smelled musty. So I go to wash a load...pretty decent size because they are large capacity which is what I was looking for. They immediately smelled like wet cat but I figured I would try the dryer with some dryer sheets. The dryer did an error code and I had to reset it 2-3 times. We called them and they sent someone out to look at it and they came out and did something -and said it was good. I wash a few more loads and my cloths still smelt and still didn't dry right. So I asked for our money back and said we would just go get a new set. I was nice about it but I didn't have time to mess around with that as this is why I wanted to buy a different set than I had previous. They argued and then wouldn't return our calls so we loaded them up and dropped them off and basically told them I refund the cost or we would dispute the entire amount including the second set me bought for my boyfriend (we would have had to dispute the entire amount you can't just dispute half). So they finally gave in and gave us a check a couple days later. So we are good but I'd never go back. So now my boyfriend is having issues with his dryer. His clothing smells burnt and they are super hot. He is balky with the. But worried it might start a fire. He tried adjusting the settings to no avail. Then one day the dryer quit working. The drum wouldn't even spin. So he called and they said they would send a guy out which they did. He was there for 5 min and left. No call no paperwork saying what he did nothing. As a matter of fact there was never any paperwork even when we bought them. No agreement nothing. Not even a receipt we had to ask them to print one and then have them take our name and number to deliver his. Ok so back to the story...the dryer now works so they did something. He thinks they just came out and reset it rather than actually repair the heating element or whatever is the issue. So now he is super pissed and we have hired another repair guy to come out to actually look at it. I'm sure he will find something wrong and repair it and then it will work ok but the point is they don't even look at these before they sell the zZ they don't clean them or run any tests. They just take them and sell them. So buyer beware. Would not buy here. read more

This place is the best. The owner and everybody who works there is great. My first choice didn't fit and they worked hard to make it right. Not only is the service fantastic but you will not be able to beat their prices which include delivery and set up. read more

We had looked for a specific refrigerator for some time and found it here at a great price. We had a couple issues once it got home but the owner and team at Great Deal Appliances were great. They never avoided calls and were out to fix the issue. They made everything right and our refrigerator is working perfectly. read more

Got a good fridge at a good price, with delivery and haul away! Would definitely recommend and be back for future purchases.

I've used Great Deals Appliances multiple times and they are terrific! Great appliances and fantastic customer service. I felt a bit sheepish when they came out on an emergency service call for a washer and it was a dial setting issue...but they were excellent and understanding. Thank you to Yanny, Ann, and Raphael for all the post purchase service! read more