This was my 3rd appliance from Great Deals. As usual I was more than pleased with their selection…read more I needed a 30" wide frig with ice maker. Other dealers wanted to sell me bigger side by sides or would charge to deliver and another change to take away the old appliance (Spencer's). They also wanted to sell me a separate (new) hook up for the water, another $15. Yanira had what I wanted and the price was right and did not charge for delivery or removal of old frig. Unfortunately, the frig that was delivered (after I had water line fixed in wall) would not work the ice maker. Yanira and Anna both arranged for a new ice maker to be installed (2nd trip). Still ice maker would not co-operate and refused to provide me with ice. Now the GOOD part comes, Not wanting to be out done, Yanira and Anna got me another 30" frig with ice maker. Keep it hooked up over two nights to make sure it would work and then at my convenience, delivered it (3rd trip) and had it installed. Now my tenant (Brother in Law) is happy and no longer refers to me as an A/H. Thanks, YANIRA AND ANNA will be using you again in the future. GOOD PRICES, GOOD DELIVERY, GOOD SERVICE! That's what keeps customers coming back !!!

We've been hesitant to buy a new stove/oven because of a fear of financing (typically an…read moreintimidating process), but Anna patiently led us through it, explained our options, didn't rush us and even offered us upgrades for the same price once our financing was approved. She was great from the start. We usually like to browse before talking to a salesperson, and she read us perfectly, backing off until we asked for help, at which point she was as helpful and personable as could be. An excellent experience from start to finish. We get our delivery today!

Anthony came to our house to address a problem with our dishwasher. He called before coming to let…read moreus know when he would arrive. He was punctual, professional, friendly and respectful. Has been in the industry for years and it is clear that he really enjoys his job and working at B & B Appliances. Excellent service. Highly recommend Anthony.

I've shopped and purchased appliances at B&B appliances four times now. Once was a dryer that died…read morein a rental home, once for a dryer that my kid sent crayons through (I tried and tried, but just couldn't clean that dryer drum enough), another to replace kitchen and washer appliances in my own home, and kitchen appliances for a rental. I appreciate the selection between new, out of box new, pre-owned and reconditioned. I come in with a budget and an idea of what appliance needs I have and it's easy to find what fits within your constraints. I've never received an appliance that hasn't worked and their delivery has always been within the estimated windows. I've shopped around at other national, local and independent retailers and B&B has always had the best prices for the same or similar item at competing stores with delivery and takeaway of the old. I won't say that I shop at B&B exclusively because I always do my research and shop around, but I've yet to NOT to purchase from B&B after comparing four or five appliance retailers. Take that for what it is, a ringing endorsement for you to not waste time waiting for a deal on Black Friday, Memorial Day or Fourth of july and make your way to B&B for your next appliance purchase.

I highly recommend this company... once again he provided honeston service and pricing. It is the…read morefifth time I've used to services and will continue to do so in the future.

Great price, great service, great company. I will definitely be using them again in the future.read more

Technician was at my home for over two hours and was clueless of the problem. He had several…read morethoughts on the issue but continued to take the entire refrigerator apart. He finally left without fixing it, not to return Actually a minus 1 star

EDIT: I am changing this review from 1 to 3 stars. John reached out to me and sincerely…read moreapologized. He informed me the technician has been suspended and recognized how dangerous the situation was. He offered me a full refund. There is a lot to be said for a company who takes responsibility for their actions, so I appreciate that. The igniter went out on our oven and we called Steve's. Ash came out and replaced the igniter. A short time later, the oven would not heat again. We were still under warranty, so Ash came out again and said it was a faulty igniter and replaced it again. After that, the oven seemed to be working, but then the door would blow open we smelled gas. We called the gas company and he knew immediately it was a "misaligned igniter". We were informed it was extremely dangerous and the gas was turned off. We called Steve's once again and were told we would need to pay again as this was a "new" issue. It was like pulling teeth to get them to come out again so we had another company come out and they discovered the igniter was installed incorrectly-flipped around so the actual igniter piece was to far away from the burner to ignite properly. (Because it was incorrect, it only had one screw holding it on when there were holes for two screws, but in this incorrect position, the holes didn't line up. So the tech didn't recognize that something was wrong and only put one screw!) The gas would build up in the oven and then eventually reach the threshold to ignite and explode and blow the door open and release gas into the house!! It was beyond a novice mistake on the part of Steve's that could have been disastrous for my family. If I could give negative stars, I would.

Our washer stopped working and we called Speedy Appliance Repair on Saturday. They set up a time…read moreframe of 9-11 on Monday and called me a little before 10 to say they were on the way and would arrive within 20 mins, which they did. Emil was friendly and quick to diagnose the issue. He put in a the new drain pump and the cost was very reasonable. I will definitely recommend Speedy Appliance Repair as well as use them again when needed. Great experience!

From the owner: Fast and reliable read more

Very supportive knowledgable staff when we needed a clothes washer. Had an emergency need and made…read moreit a 24hr turnaround. Beat other bigger name appliance sellers price including the big box stores with a solid selection of appliances! While delivery add on charge was a little high, total price was a win! Delivery team was the best I have met in 40 years! Timely , neat and efficient in a courteous way. Bottom line, total experience was positive and professional not the used car sales approach!! In the end my Wife gave it a two thumbs up and I avoided the dog house! Haha

The employees are all very helpful, especially Allan Schoon. The delivery and installation was…read moreexcellent even with my tight space. I highly recommend Best Home Appliances.

BUYER BEWARE!!! I didn't read yelp or better business bureau complaints and I wish I had taken the…read moretime. Any appliance place that has ZERO WARRANTY...you buy it AS-IS only! It is a complete crap shoot as to picking a machine or appliance that is not cut up or doesn't work. I bought a washer only and on the 3rd use it broke. I was told they can't do anything and I paid $75 for a repair man....only to be told the inside safety locks and hold had all been CUT OUT. THEY SELL ITEMS THAT HAVE THE EXPENSIVE PARTS REMOVED AND REPLACED WITH CHEAP VERSIONS. DO NOT BUY FROM THEM!!! It was a $300 mistake for me!

Absolutely horrible customer service! We paid for the delivery of a fridge that arrived 3 days late…read moreand wasn't functioning. When I called to discuss this with the owner Toni she reported we would need to transport it back to their store for repairs at our cost (and of course pay for the return transport as well.) She stated several times "it's your fridge your problem" and was extremely rude and unprofessional. Buyer beware!

A friend recommended Spencer's TV & Appliance for great prices and service. She was 100% correct on…read moreboth counts! Although I couldn't remember who she worked with, I was fortunate to meet Cris Drake. I truly appreciated his professionalism throughout the process. He is personable with a no-pressure demeanor. I appreciated his honesty and noticed his consistency. He meant what he said and never changed the products' pricing. NO "bait and switch." He was patient as we went over payment options as well. In the end I was pleased with my purchases and couldn't wait for delivery! That process also went exceedingly well. I was notified when the delivery would take place. The men were on time, pleasant, efficient, and cleaned up after installation. Later the same day, Cris Drake called to see if everything was to my satisfaction. It was. It is. I am so happy to recommend Spencer's.

UPDATE: Spencer's read my reviews on Next Door and on Yelp. Late last week, they reached out. The…read moremanager from the 43rd Avenue and Peoria Avenue store came to my home on Friday, July 17, inspected the dishwasher, and the next day, July 18, a new KitchenAid dishwasher was installed. This has restored a great deal of faith and respect for the company, but I still have bittersweet feelings because it took more than 3-1/2 months for Spencer's to take accountability and do the right thing. After being a loyal customer for almost 35 years, I will shop at their store again, but with caution. My hope is Spencer's continues steping up and treats their loyal customers with the same loyalty and respect that is given to them. ******** I just want and need to give my neighbors a heads-up on the decline in trust and service from Spencer's Appliances. I've lived in my house for 30 years, so I have replaced a lot of appliances. All of my appliances were happily purchased at Spencer's. I bought a KitchenAid dishwasher in early November 2025 and absolutely loved it until it stopped working in early April 2026. I called Spencer's, and they gave me a number to call to set up arrangements for the warranty repair. I had to make continuous calls to Spencer's and their repair service throughout a 3-month period (and SIX service calls). Yes, you read that right... THREE months to get a 5-month-old dishwasher repaired. It was finally fixed last week. It was a leaky gasket. A measly gasket that was missed in 4 of the 6 service calls. Spencer's had excuse after excuse for this taking so long, yet didn't stay in contact with progress reports or apologies. There have been two times in the past couple of years that I have defended Spencer's here on NextDoor when some of my neighbors complained about their service, and now I understand what my neighbors must have gone through, and I apologize for not listening to you more closely. I have three appliances that will soon be 10 years old, so I know they will need replacing soon (as we all know, they don't make them like they used to), but I'll tell you one thing, Spencer's Appliance will not get one more nickel from me. And if I can save someone from going through the stress they put me through these past THREE MONTHS, my job is done. BTW, I'm a senior on a very limited income, so the close to $1000 (when all was said and done) I spent on that dishwasher was not an easy purchase for me, but very arthritic hands make a dishwasher a necessity for me.