A friend recommended Spencer's TV & Appliance for great prices and service. She was 100% correct on…read moreboth counts! Although I couldn't remember who she worked with, I was fortunate to meet Cris Drake. I truly appreciated his professionalism throughout the process. He is personable with a no-pressure demeanor. I appreciated his honesty and noticed his consistency. He meant what he said and never changed the products' pricing. NO "bait and switch." He was patient as we went over payment options as well. In the end I was pleased with my purchases and couldn't wait for delivery! That process also went exceedingly well. I was notified when the delivery would take place. The men were on time, pleasant, efficient, and cleaned up after installation. Later the same day, Cris Drake called to see if everything was to my satisfaction. It was. It is. I am so happy to recommend Spencer's.

UPDATE: Spencer's read my reviews on Next Door and on Yelp. Late last week, they reached out. The…read moremanager from the 43rd Avenue and Peoria Avenue store came to my home on Friday, July 17, inspected the dishwasher, and the next day, July 18, a new KitchenAid dishwasher was installed. This has restored a great deal of faith and respect for the company, but I still have bittersweet feelings because it took more than 3-1/2 months for Spencer's to take accountability and do the right thing. After being a loyal customer for almost 35 years, I will shop at their store again, but with caution. My hope is Spencer's continues steping up and treats their loyal customers with the same loyalty and respect that is given to them. ******** I just want and need to give my neighbors a heads-up on the decline in trust and service from Spencer's Appliances. I've lived in my house for 30 years, so I have replaced a lot of appliances. All of my appliances were happily purchased at Spencer's. I bought a KitchenAid dishwasher in early November 2025 and absolutely loved it until it stopped working in early April 2026. I called Spencer's, and they gave me a number to call to set up arrangements for the warranty repair. I had to make continuous calls to Spencer's and their repair service throughout a 3-month period (and SIX service calls). Yes, you read that right... THREE months to get a 5-month-old dishwasher repaired. It was finally fixed last week. It was a leaky gasket. A measly gasket that was missed in 4 of the 6 service calls. Spencer's had excuse after excuse for this taking so long, yet didn't stay in contact with progress reports or apologies. There have been two times in the past couple of years that I have defended Spencer's here on NextDoor when some of my neighbors complained about their service, and now I understand what my neighbors must have gone through, and I apologize for not listening to you more closely. I have three appliances that will soon be 10 years old, so I know they will need replacing soon (as we all know, they don't make them like they used to), but I'll tell you one thing, Spencer's Appliance will not get one more nickel from me. And if I can save someone from going through the stress they put me through these past THREE MONTHS, my job is done. BTW, I'm a senior on a very limited income, so the close to $1000 (when all was said and done) I spent on that dishwasher was not an easy purchase for me, but very arthritic hands make a dishwasher a necessity for me.

Bought a Samsung combo washer/ dryer from Appliance World Outlet in March. After 5 months the…read morewasher's counterweight broke and launched across my garage. I only asked the owner for my receipt to file a Samsung warranty -- not a refund or repair. He refused, insisted I drop it off for repair, then kept it for over 2 months with constant excuses. Now he won't answer texts or calls and still has my washer. I have proof of all messages. Very disappointing experience - be careful before buying here.

This business is not legitimate. Run away! Remy sold us a fridge that he never delivered and had…read morelots of excuses why not. We offered and drove over an hr to get the fridge only to be told he was no longer available and then drove an hr back home. Remy has not paid us back and owes us $800. On top of being ignored and robbed we have now been extorted! He threatened us saying he won't give us our money back unless we remove our reviews because that's how he does business! His words! He is an unethical price of work. Do not give your money to this scam artist. This is not how you do business! Taking food out of my childrens mouths! Don't mess with a mama bear! I feel that it is more important than ever for me to leave my reviews up to hopefully help others not have to go through this nightmare.

Very supportive knowledgable staff when we needed a clothes washer. Had an emergency need and made…read moreit a 24hr turnaround. Beat other bigger name appliance sellers price including the big box stores with a solid selection of appliances! While delivery add on charge was a little high, total price was a win! Delivery team was the best I have met in 40 years! Timely , neat and efficient in a courteous way. Bottom line, total experience was positive and professional not the used car sales approach!! In the end my Wife gave it a two thumbs up and I avoided the dog house! Haha

The employees are all very helpful, especially Allan Schoon. The delivery and installation was…read moreexcellent even with my tight space. I highly recommend Best Home Appliances.

This was my 3rd appliance from Great Deals. As usual I was more than pleased with their selection…read more I needed a 30" wide frig with ice maker. Other dealers wanted to sell me bigger side by sides or would charge to deliver and another change to take away the old appliance (Spencer's). They also wanted to sell me a separate (new) hook up for the water, another $15. Yanira had what I wanted and the price was right and did not charge for delivery or removal of old frig. Unfortunately, the frig that was delivered (after I had water line fixed in wall) would not work the ice maker. Yanira and Anna both arranged for a new ice maker to be installed (2nd trip). Still ice maker would not co-operate and refused to provide me with ice. Now the GOOD part comes, Not wanting to be out done, Yanira and Anna got me another 30" frig with ice maker. Keep it hooked up over two nights to make sure it would work and then at my convenience, delivered it (3rd trip) and had it installed. Now my tenant (Brother in Law) is happy and no longer refers to me as an A/H. Thanks, YANIRA AND ANNA will be using you again in the future. GOOD PRICES, GOOD DELIVERY, GOOD SERVICE! That's what keeps customers coming back !!!

I had a great experience at this appliance store! The staff was helpful, knowledgeable, and kept me…read moreupdated throughout the whole process. Prices were fair and delivery was fast and easy. I'm very happy with my purchase highly recommend!

Paul provided absolutely outstanding service!…read more We woke up to discover our refrigerator had stopped working and everything was beginning to defrost. I messaged the bargain busters before business hours and received a response within minutes. Within an hour, Paul had diagnosed the problem and helped us schedule a replacement as repair didn't really make sense in my case. He was knowledgeable, friendly, and kept us informed every step of the way. It's rare to find someone who acts this quickly while still providing such excellent customer service. I highly recommend Paul to anyone needing appliance service.

Paul is outstanding, I found him on yelp because I needed gas stove repaired ASAP before my tenant…read moremoved in the same day, and Paul arrived in 1.5 hours after we spoke and was able to fix it on the spot, I am so grateful, and highly recommend him!

Good prices and friendly people just kinda ridiculous when I'm buying a 600$ appliance and ur gonna…read morecharge me 3% more just because I'm paying with a card. Hidden fees and crap like that is why I will not be returning.

From the owner: We offer Discounted LG, Frigidaire, & GE Products that are Open Box or Scratch & Dented. We Offer…read moreFinancing & Delivery Options.

Otkay was professional, knowledgeable and honest. Reasonably priced too…read more Was available to come to my house right away also. I had a washer that stopped working, an error code came up that indicated broken door lock. The new door assembly would be very expensive. Otkay took apart the door and told me it was fine; that digital error codes can often be wrong when the mother board is going. The spinner basket was off balance too, so he told me to get a new one. Even recommended some good brands and suggestions where to shop. He could have charged me allot to replace door lock assembly and fix off balance basket. I appreciate his integrity, and I will definitely call him again.

I highly recommend this company... once again he provided honeston service and pricing. It is the…read morefifth time I've used to services and will continue to do so in the future.

I always call Roger if I need appliance repair. He is fair, dependable, and very knowledgeable…read more He is very straight forward and will give you good info on the repair needed.

Roger is the real thing, a man with years of experience and expertise. I value his opinion, which I…read moretranslate as "keep your old appliances; they're better made than the new ones") and appreciate his very reasonable prices. Pay him in cash; he won't get around to cashing a check for a long time. I'm hoping he never retires.

This company is a scam! I am a customer who bought a washer/dryer and refrigerator from them. I…read moreoriginally found them on Craigslist. I was told that there was a 30 day warranty on their appliances and I even have a receipt stating that fact . I have tried calling them and emailing them for 3 weeks now and cannot get a call back or any contact from them. So, what good is a warranty if you do not answer your phone or emails when a customer calls? After trying to contact them by phone and email, I went to the location of the store and they are GONE!!! Shady, fly by night company! DO NOT buy from this dishonest seller!!!!! If I could give them less than one star, I would, based on their honesty and integrity alone.

I recently tried to purchase a range that this appliance store had advertised on Craigslist. I…read morecouldn't pick it up or view it for a few days, but was told if I put a $50.00 deposit on it it would be held for me- but I would lose my $50.00 if I didn't purchase. I thought this policy to be fair. I continued the next following days with communications of my continued intentions to purchase range with Carol (the owner). Finally, after a few days I called up Carol and told her I would be picking up the range that day. She said that she was glad I called because someone had offered her more money. Carol assured me it was still my appliance, but that she was unsure that it would accomodate my 3 prong plug and that she would call me back. I decided not to wait for the call and drove to pick up MY appliance. Well it seems as if I was too late that it had already been sold to someone else! She offered to send a repairman over to check if my range could be repaired, but my husband was adament that this business could not be trusted and he didn't want any more dealings with them. I felt that others should be aware of their "sell to the highest bidder" tactic and not be honest with their sales and communications.

Marcus instantly responded to my text this morning and was available to address our many appliance…read moreissues: Refrigerator-plugged condensation pan; dishwasher-seemed to be running dry on and would not shut off; viking gas stove/oven-burner igniters clicking and large oven was not heating properly. Yeah, that was a lot but he told me it was not an issue. Marcus chose to work on the refrigerator system first to stop the melt water from hitting the floor-a more important issue than the oven and dishwasher-perfect triage! He was quick and thorough with the freezer compartment disassembly and repair. While I was disinfecting the freezer, Marcus worked on the dishwasher and found that its nearly 20-year circuit board brain had failed and that replacements were not available (I knew the unavailability of the board would probably be the case as a GE tech had warned me this would happen back in 2018). I asked him which brands were best and biggest pain to work on, and the info he provided also checked out with what I had heard from others. Finally, he checked out the stove top and realized the electrical connection to the igniter electrode was wiggled loose. Then he found the oven igniter electrodes needed to be replaced but ALSO that the right burner bar had gotten clogged and needed to be cleaned! Through all his work, Marcus took time to explain anything I was curious about. Bonus for me-I consider myself a "Jill of Many Trades," but I still learned some tricks and tips from him. :-) Marcus is super professional and extremely knowledgeable and fair with his pricing and offers warranty for his work. I would be more than happy to hire him again or to recommend him to anyone needing appliance repair. Thanks for all your expertise, Marcus!

Marcus went beyond our expectations in fixing our Samsung frozen Ice Maker, cleaning the back coils…read moreand ensuring the unit will no longer freeze. He was punctual, efficient, cordial and explained the mechanics of the refrigerator. I highly recommend him for his expert knowledge and consumer friendliness.