Great Experience from start to finish. We were greeted by Josh who was very knowledgeable and he…read moreboth was patient and helpful with our questions. The team there was energetic and fun and they are capable of handling the larger crowds they get at this newer location. Great Communication on delivery day and the installers are top notch!

The salesman Omar was very professional. We got a great refrigerator at a great discount.read more

I'm having a huge regret buying from this place. Staff has not returned my call. Delivered a…read moredamaged fridge for $813.31 and now won't contact me to schedule for a pick up or refund. They offer $406 to basically take it back. So I'm looking at a $407.31 "dump fee" for them to take it away. Delivered the fridge w/o the shelves! Even at the exchange, there's nothing comparable w/o having to shell more money out and at this point I don't know if I would want to do business again. If I don't get anyone to contact me with a resolution I'll have to leave negative reviews and seek legal counsel to get this resolved. I have homes that I need a decent fridge but nothing with a gouge or a huge dent! I should have just bought at Best Buy. I will be disputing with my CC so they can come haul it to the trash! Do the right thing people!

UPDATE: After initially denying us any sort of refund, they were contacted by the Arizona Attorney…read moreGeneral after I filed a complaint and blasted them all over social media. At this point we were asked to provide documentation and receipts and, almost 5 months later, finally received a refund for an agreed upon amount. Obviously the refund is much appreciated, but I still plan on doing future purchases with a reputable vendor who does not tamper with manufacturer's stickers and serial numbers (Any manufacturer warranties/recalls are void without the sticker containing serial numbers). Hopefully they stop this shady business practice moving forward!

I bought a egg cooker here as I've always wanted one I open it up it looked used. The instructions…read morewere even all stuck together. Was very disappointed as they had a lot there and I picked out the used one out of the bunch. They will not return it because I didn't keep my receipt. Plus I was very excited to used this cooker. After cleaning it, it still didn't work.

Great items amazing prices very nice people that own business and work here ! I love this store !read more

I had a really great experience at this store. I walked in and Thomas the store manager immediately…read moregreeted me and helped me out. I was having a hard time deciding and even got some help from his wife and another young lady working there. After all was said and done I got a great deal on a sofa and love seat set, dining set, and tv stand. Thanks again to Thomas and the ladies!!! I Definitely recommend this store!!!!!

Couches came horrible. They offered a new set but that set came just as broken. The nails are…read morescrewed on wrong. As pictured.

Thank you to the District Manager who reached out and helped resolve this issue! Your guys from the…read moreother store who came to fix everything did an amazing job!

The refrigerator I bought was nice until the Ice maker quit working but don't worry you bought the…read moreextended service contract. Wrong. DO NOT get sucked into their warranty package. The outside company is horrible! Didn't show up first day , very rude service man the next time who I ended up sending away, you can't talk to anyone from the company directly. American Freight just gives you another number to an automated response that NEVER gives you an option to speak to anyone. The only options you have are to cancel appointment , change appt or confirm. That's it. American Freight rescheduled service but gave me a number to request a different service man. Guess what it's the same automated circle number. What happened to customer service. Save your money. Don't bother or buy from Home Depot who has excellent service help.

Javier and his "assistant" went above and beyond. Apparently the refrigerator to fit in the space…read morewas a little bit larger than expected. In order to get it into that space and around the island in the kitchen they had to remove the handles from the drawers and move the couch and debris junk around the couch. They put everything back they put the handles back on and made sure everything was in order. In the 40 plus years I have dealt with Spencer's I have always had great service from the service techs. They are conscientious, polite, very careful in handling everything. The only thing I have in the house that's not Spencer's is my washing machine which eventually is going to have to be replaced and guess where I'll be going. Thank you!

sales person at the store, cannot remember his name, was great and helpful…read more The delivery guy Juan, was quick and gave me time to clean up before installing new deyer. The only negative thing is that the automated Jenny leaves you messages about delivery time and there's no one to talk to during weekends. I needed at least 30 minutes before the delivery was on its way to my home but couldn't talk to anyone to tell them that. they gave me a 2 hr window and they showed up 15 minutes before that window. It all worked out at the end, but being ableist to communicate with the delivery driver would be nice. I have bought all the appliances for my homes at Spencers for years, the delivery is usually the next day.

I was looking for a way to contact Home depot. I guess I will have to settle with this. I was at…read morethe store today after checking to make sure they had the items I was looking to buy. Once I was at the garden center, all of the items I was there for, the shelf was empty. I asked an employee where the inventory was and he looked up in the storage racks. He had no idea how long it would take to get someone to bring the pallets down. The customer service is non existent at this location. Not surprised to see the very low ratings for this store. Not going back.

This is my "Go To" Spot for Home Projects. Una is one of my very favorite people, so full of…read moreenergy, helpful and always positive. Once you meet her you won't forget Una! Glad they are at 4 Corners

dealing with this company has been one of the worst experiences of my whole life. I bought the most…read moreexpensive unit on the market to find out that the warranty only covers the cost of replacement parts and after 2 months even with professional help they have not been able to get my unit to work. even worse they have told me the limits of their unit on the phone that are contrary to their advertised performance. just look on YouTube and online forums and you will see I am not alone in my dissatisfaction with the performance of the product or the customer service when it comes to technical issues. they clearly put more money into advertising and social media promotions than creating a quality product and providing the support it deserves for the price. at one point I asked to talk to a manager and Amy was worse at customer service than the person below her. BEWARE THERE ARE WAY BETTER PRODUCTS OUT THERE FOR LESS.