I have been using Mike's services for over 20 years he is amazing and has fixed everything I have had him work on. I have given his name to family and friends and they would never call anyone except Mike to work on their appliances I don't usually do reviews but Mike is an exception because there is no one that is equal to his ability My advice is call Mike for anything you need fixed you will not be sorry read more

These guys were fantastic! Prompt, efficient and reliable. He replaced our disposal and even did a follow up when I had a issue that he fixed right away. Highly recommend read more

Mike did a great job fixing our Kitchen Aid ice maker. He ordered parts on a Friday and was back out on Monday. Very personable and knowledgable of his work. I would recommend him first to anyone and here in Black Canyon its hard to find someone. read more

Highly recommend Mike and his Team! They are skilled, experienced and timely in their service. Always a pleasure working with ETA!

We had Mike come to fix our dryer and while he was here we asked if he could fix our microwave. He said he could, looked at it, took 10 minutes replaced a small sensor part and charged $130. It worked for 3 days. After 3 days it started making a crackeling sound and smelled like something was burning inside. So called Mike and he said if he couldn't fix it he would refund our money for the microwave repair. He came back to check it, spent 2 minutes looking at it and said it's the magnetron and then only offered to refund $50 since he claimed it was a different problem. First of all he never gave an estimate to fix the microwave, he just fixed it and told us it was $130. Extra for that. If we would have known what it was going to cost we would have probably just bought a new microwave. But since it was already fixed we decided to just pay him and avoid the hassle of installing a new one above the stove. My husband actually asked him if the problem was actually the magnetron but Mike assured him it was only the sensor. We learned our lesson but really he should have refunded more of our money. Unfortunately we cannot recommend this company for repair work. read more

My U-Line wine cooler stopped cooling and Mike was recommended to me by a competitor that I had reached out to. What better validation can you get? He fit me into his busy Friday schedule and knew right away what the problem was. He replaced the thermostat and the unit is now functioning properly. Highly recommend him for all your appliance needs! read more

Let me tell you, I have Never worked with such a nice and professional company as ETA. I called with a problem with my ice maker and spoke to Mike Slaughter. He was so nice and knowledgeable. He came out and told me that my service call was 70.00 but it would go towards any repairs. Of course I had him work on my ice maker. It took about 45 min. He left place clean and my ice maker is working like a champ. This guy does not deserve a bad review but you cant make everyone happy. For all of your Appliance needs, call Mike Slaughter at ETA. You wont be disappointed. Thanks Mike! read more

Amazingly fast response! Mike came out the same day as my refrigerator was not working at all. Mike diagnosed my fridges cooling problem, he left to go get a new part and came back within an hour and had it done the same day. My fridge was back up and running. Mike walked me through how he was able to diagnose my cooling problem so I could notice if it ever happens again! His prices were fair and he did an amazing job. I would give him 10 stars if I could. I will be using ETA again. read more

Mike was with a big company for over twenty years. I've used him for twenty years myself. There's never been an appliance (frig, wine frig, ice maker, dishwasher, or laundry ) he couldn't fix. Pleasant. Always arrives when he says, will come in an emergency, etc. pricing reasonable. Can't say enough good things about him. Nancy R read more

This guy flat knows what he's doing. He can fix things others can't, do it quickly and at a fair price.

Mike was here in an hour. Fixed my commercial fridge in a half hour, gave me a quick education on maintenance, got paid a reasonable amount and was gone. Best response, service and attitude I've experienced in a while. If you don't believe me, cal him and find out for yourself. Outstanding experience!!!! read more

I am thrilled to have found Mike with ETA appliance! He has been in the business for over 30 years, was personable, professional, quick to respond, and repaired my double ovens in a matter of minutes! His phone quote was acceptable to me but after the work was finished he charged me less. Can't say enough good things about him; we will definitely use him in the future. read more

On 8/26/18 I called ETA Appliance LLC (Scottsdale, AZ) & told them I wanted my freezer ice maker repaired. I told him lots of ice was clogged in the shoot, & none would come out. Spoke w/Mike Slaughter. He said he would repair it. Mike Slaughter came and looked at it for about 15 mins, & said he fixed it. I wasn't watching him, just heard him moving somethings in the freezer. I used it right away, and it worked. So I assumed it was fixed. He charged me $70. 36 hours later, 6/28, it did not work at all; and was completely clogged again in the shoot. I called & spoke w/Mike Slaughter again and he continued making ridiculous excuses. He said that his visit was a "Service Call". I said: You did no service whatsoever. What service did you provide". He never answered any of my questions!!! He continued interrupting me, & was extremely RUDE!!!! He claimed telling me what was wrong with my ice maker was his service. -That's a joke!!! I knew myself what was wrong, I wanted it fixed! He said I should have called who my warranty is with?? If I had a warranty, I never would have called him. I told him all of this, even though he was talking over me, and wouldn't let me speak. That makes NO SENSE whatsoever. I would have given him zero stars if possible. I DEFINITELY suggest to NEVER even consider him. He's rated 5 stars on Angie's List.???? That shows you can't trust Angie's List. I consider his "service call" totally STEALING, LYING! IT WAS A DISGUSTING SCAM!!!!!! read more

Mike helped with a 30+-year-old Whirlpool dryer to replace rollers. Good price, prevented me from having to replace dryer. He also looked at one of my GE gas cooktop burners that was not consistently igniting. Added some lubricant and made recommendations on how to clean off top plate for better contact vs trying to push an un-needed repair. Great experience! I will call Mike for other appliance problems in the future (Scottsdale, AZ). read more

Mike is the absolute BEST at what he does!! We live in Payson, and he was nice enough to drive up here immediately identify problem and even drove back down to Phoenix to get the part and come right back up! Most repair guys are not the friendliest but what a personality Mike has!!! He knows everything about everything and would highly recommend! Stephanie C. Serviced Dacor Refrigerator, Double Oven and Cooktop on 10/17/17 read more

Reliable, trustworthy, and honest. I have used ETA numerous times and have always received prompt courteous service.

So happy to find a local company that really knows what they are doing. There really is a difference between smaller, family run businesses and the larger companies we've used in the past. Great costumer service made sehcduling a same day appointment simple. When technician and owner, Mike arrived he was both professional and friendly. He effectively communicated the problem and was able to fix it on that same day. It goes without saying that we will be using ETA for all of our future appliance and repair needs! read more