My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

We had two issues , a clogged soap dispenser in our washing machine and the LG frig wasn't making…read moreice in the lower freezer. The tech spent about 5 minutes cleaning out the soap tray and hose. Then quoted us $700 to fix the frig. No thank you I got it fixed at another repair service for $425 parts and installation He charged us$270 for cleaning out the soap tray What a rip I am in a wheelchair , retired and we live on a fixed income. if I was able to I would have fixed it myself that's a price difference of $350 , that's a lot of money to us I would not recommend them as their prices are way out of line The other appliance company said that that soap dispenser service call with them would have cost $150. Elite was

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

They came and fixed my washer on time and got the job done professionally. I will use them again…read morefor rental properties and personal property as well.

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

Came out to clean my old dryer and get it running again. Great job. Came on time and was very…read morecourteous.

Great follow-up and honest repairman. Thanks for getting my fridge fan fixed and not charging an…read morearm & a leg.

We have used Appliance Care & Repair multiple times (oven temp not regulating, freezer not making…read moreice cubes, washer tub not spinning, etc.) and they have always been very communicative, helpful (patient with me!) and resolved our issues. They are very persistent in determining the cause of a problem, even when normal approaches fail, they will do everything they can to help resolve the issue. We really appreciate Kevin's (and his team's!) customer service and resolution approach and will be using them exclusively for all future appliance needs!

I had to have the Drumb rollers replaced on my Samsung dryer. I contacted appliance care and repair…read moreand sent a photo of the model number and scheduled the repair. Kenneth O. Arrived on time and got the repair completed in less than an hour. He is a real pro.

Chip did a great job with my refrigerator & freezer... it was icing up and leaking. Chip repaired…read morethe issue and replaced the old ice maker, everything has been working well since then.

Chip was so convenient the OTHER COMPANY i called transferred me to a foreign call center. Not chip…read morehe answered reviewed the situation and showed up early. Dont waste your time and just have chip fix it, he was awesome.

Family owned business with a great group of people that just the right thing because they want to…read morehave a positive impact on the community. The owner of the business helped me move a side by side refridgerator freezer (after hours) and we had to remove the doors of the appliance to get it out of the kitchen. Not an easy task, but they know what they are doing and they do it well. I would go to these people before calling anyone else. If they can't do it, they would find someone that can do it for you.

I called 3 times - they said they would send somebody - didn't show up and didn't call…read more I guess I can find somebody else to fix my dryer.

Excellent service and honest pricing. Paul got my washer back up and running even show me a few…read morethings to do to keep it running smoothly moving forward. Highly recommend Paul and will use him on all my future appliance needs, including purchases

Just one more point to add to the Bargain Busters review. Many times Paul will try to help…read morecustomers troubleshoot their appliances via a quick phone or text. He helped me by text to troubleshoot my appliances. This was done with no charge. This is a community oriented business who is committed to complete customer satisfaction. Highly recommend.

Efrain knew how to fix my fridge and keep us going without buying a new one…read more Condensate line was leaking in freezer making frozen puddle

I was on next door asking for ice machine repair and Efrain reached out to me first. He came over…read morethe next day and looked at my whirlpool refrigerator and fixed it. I had a few questions and he answered them and explained in terms I understood, He was nice, professional and charged a reasonable price. I highly recommend him.

If I could leave a zero I would. I have been without a refrigerator for 3 weeks now! I got the…read moreLowes Extended warranty and they sent out the yahoos. The first guy walked in, opened the door, looked at MY thermometers and said it was the compressor. He did not check anything else out. In and out in 1 minute and I asked and he said it's "always" the compressor. A week later they replaced the compressor and it was still not cooling. I called back and the customer service lady (if you want to call it that) said I had to wait 8-12 hours to report it. I called back next morning and they had closed my claim and said I needed to make another claim (ie they got paid and I got screwed) They were magically able to send another guy out 5 days later. He came out and said there is ice in the back and I have to make ANOTHER claim!!!! It has been 3 weeks without a refrigerator. Run fast away from this company!

Tech called said he was in his way and never showed. He said I'm 10 minutes away but never showed,…read moreI called him back and no answer. He sounded like a younger kid. Do not use this company. I am not stuck with an expensive fridge repair because it's now out of warranty.