Called appliance Science based on feedback from residents in my community on FB. I was not disappointed! The tech that came was knowledgeable, friendly and honest. He inspected the washer, determined that it was the control panel which was on back order. He personally showed me where/why it wasn't working and advised the cost of replacement but also advised where I could get a new machine for a reasonable price and let me know that he could fix it but that it's probably a better option to get a new one. He only charged $45 for the assessment. read more

Todd is fantastic. Responsive, helpful and always reasonable. Would definitely recommend.

Todd is awesome! Easy to get ahold of, competent-easily knew what was needed over phone. Quickly set appointment, came out was polite, knowledgeable and got our new house dialed in within 2 hours! Great value for what he charged. Would recommend to anyone. read more

If appliance repair is a science, Todd is a Ph.D. My washing machine sounded like it was about to self-disintegrate like a cheap centrifuge in a sci-fi flick. Todd arranged a time, came by when he said he would, ordered the necessary part, came back and installed it. Then he came back again just to double check he had reattached the drain hose properly. Appliance Science is a one-man operation -- one very capable man with a truck and a cell phone. Todd can't answer the phone when he's in the middle of science class and sometimes the repairs take longer than he figured so you need to give him some slack on arriving at the precise moment. Here's two lagniappes: 1. Todd told me how to get my dishwasher to wash better - I thought it was broken -- at no charge: run Dishwasher Magic through the machine (you can buy it at Ace) and use way less dishwashing soap than the machine or the soap bottle recommends. One tablespoon per wash, says the Dr, The advice is free. Todd could have pretended to fix something and charged me for it. 2. Use the Yelp check in at Appliance Science and there's a discount on your bill. read more

This is exactly what you want. Someone who knows appliances and will give you fair insight. Much like a good mechanic (PB CERTIFIED IS THE SPOT!!!), Appliance Science delivers on all levels. While you never want to call Appliance Science and Todd (who wants their refrigerator to break??!), you can rest assured he's looking out for you. Todd has been to our home a few times. In some instances he's told us when something should be replaced (which means he's not making money on the repair!), others he's told us how to fix it ourselves and what to watch out for in the future. And in some instances, when a repair is needed, he's shown us how he shops for the right parts so we get the best price and value. Responsive, courteous, clean and a fellow dog lover. Oh, he's local to PB too. What more could you want? My review from last year: All you could ask for when it comes to appliance repair or service. Fast, dependable, fair and honest. Todd came over on somewhat short notice, did a full diagnostic of our washing machine (got all up in there and dirty) and let me know our potential options. read more

I bought a refurbished washer and dryer from Larry for $700. He gave me his code to his storage unit to see the washer and dryer that he recommended I purchase. I looked at them and as he requested, I left a check for him for the purchase, which he cashed the same day. It took many voice messages and texts to get him to deliver/install them, which took over a week to do. "My phone's messed up" and "I was in a bad cell zone" were two of his reasons for his not showing up to deliver/install two days in a row that he said he would. After he finally did show up with the w/d, the first time using them, the washer was the loudest washer I've ever heard, and the dryer was running but not heating up, thus not drying the wet laundry. Plus, the dryer was absolutely filthy, which I assumed he'd clean before delivering it to me. After repeated reaching out to Larry about the dryer not working and the washing machine being super loud, I called him multiple times asking him to call me back, which he never did. He would only answer me via text, telling me he'd repair the w/d, or in case they weren't repairable, he'd swap them out for other refurbished washer and dryers, which was unacceptable to me. Since he wouldn't call me back on the phone which I asked him again to call me multiple times, I left a message for him saying  I'd like him to buy the w/d back from me for $500, and he could keep $200 for the drop off/and pick up. Via text, he said he would not agree to this. I normally don't write bad reviews, but this experience was so bad, that I shared with Larry that if we couldn't reach this compromise, my only recourse would be to eat the $700 and trash the "refurbished" w/d that he sold me, and then write an accurate, full review of my experience. Larry's horrible lack of integrity, honesty, horrible communication, and service should give potential future customers pause to do business with him. Buyer beware! read more

Great experience! Appliance-Science is the 3rd appliance repair service we've hired. And by far, Todd was the most honest, thorough, and knowledgeable. It seems like often appliance services are like car repair services -- you have to search and search for a company that is honest and trustworthy. Look no further - call Appliance-Science. Thank you Todd! read more

On thanksgiving my dishwasher stopped working and I called Todd to ask if I could schedule an appointment. Todd did one better and told me a trick to try first in to reset the washer and it worked! To me this shows he is an honest guy who is willing to help! Highly recommend working with Todd! read more

Todd has helped me with repairs to our stove/oven on two separate occasions. Both times his response was fast, prices reasonable and fixed immediately! read more

Todd crushes it. My washing machine broke and Todd came so quickly to fix things!!! Amazing! Thank you, Todd. Will def be calling you for any further appliance issues!!! read more

Todd is honest and helpful. I didn't end up hiring him today but I saved his number in my phone and he will be the first one we call for any appliance issue. I will also recommend him to friends and neighbors. I had an issue with my dishwasher. He returned my call within ten minutes and allowed me to send him photos of my issue. He recommended a solution and reassured me the problem wasn't as catastrophic as it looked. I didn't need to spend hundreds on a new machine. I am a busy mom with a toddler and a new baby so I truly appreciate his help and generosity today. He was able to save the day with a short phone call. What a guy! read more

Todd Johnson going above and beyond to install our washer/dryer in a tight spot. He is amazing and we feel lucky to know someone who can fix and install anything! read more

Appliance Science - Todd Johnson going above and beyond to install our washer/dryer in a tight spot! - Appliances & Repair Near Me

Fabulous fix! Found Todd Johnson on Yelp, called and he arrived on time to check out our dead G&E gas dryer from 1982. It was previously dismantled by our dear handyman, we're assuming we will get a new one, which didn't happen due to limited size. Todd found out what's wrong, of course, ordered the missing parts for the next day. The drum was mistakenly taken off by our handyman prior, so it posed a tricky challenge to put it back up. Took much longer but worked, and the old machine is now quieter than ever before. Todd doesn't give up, the job he promised got done really well for the same fair price as quoted. Very recommend. Thank you, Todd! read more

Appliance Science - Todd after fixing our gas dryer from 1982! Thank you!!!! - Appliances & Repair Near Me

Todd is an honest guy. He told it to me straight about my broken washer, which I really appreciate so I didn't sink money into it! His fee is also extremely reasonable. Very happy with his service! read more

Todd with appliance science has been great through the years we've worked with him for our property in SD. He has provided cost effective repairs, advice on appliances to purchase (or not) and has directed us toward other service providers that could do a job for free (for example calling SDG&E regarding a dryer issue) prior to charging to come look at the problem. read more

Todd has repaired both my dryer (timer) and washer (siphon). He's on time easy to communicate with (txt is great!), and got the job done efficiently. With the dryer I explained the issue and he immediately knew the issue, found two options for a replacement part (one quicker but more expensive) and had it repaired in an hour once the part arrived. When our washer leaked a year later, he was able to find and repair (well, clean) the siphon in short order. Thank you! read more

Appliance Science - Appliances & Repair Near Me

Had my refrigerator fixed by Todd ! Used him to repair washer this summer. He is always on time, Charges what he quotes and moves fast to get the job done! The best, honest and professional. read more

Todd is the best. Has helped me multiple times with my washer/dryer, dishwasher and ice maker. Great communication, arrives on time, is honest and beyond fair. Never enjoy when things break or don't operate correctly but knowing appliance science will fix it certainly helps. read more

Todd came out to repair our dishwasher. He was showed up on time, made quick work of the situation, ordered the parts, and finished the job quickly. And he is very reasonably priced for the work he provides. I would absolutely recommend him. read more

This is my go-to for my appliances issues. I've used Appliance Science to fix my fridge, washing machine, and look at an issue with my dishwasher. I've recommended Todd and Appliance Science to friends and anyone I know who needs an appliance fixed. He is super knowledgeable, extremely helpful, fast and he won't nickel and dime you. 5 stars! Thanks Todd for your great work! read more

We had an issue with our washing machine and I feared we would have to buy a new one. Appliance Science came out at our scheduled appointment time and explained the situation and the two possibilities that we could encounter. All was clearly explained and he was able to fix our washer quickly. Highly recommended! read more

I called Appliance Science when my dishwasher stopped running a few minutes into each cycle. I asked if anyone could come that day, and he said he could come between 1 and 2. Right on time, Todd came shortly after 1! I appreciated his promptness and the small window, so I wasn't waiting long. He diagnosed the problem quickly, looked up what a replacement part would be, and gave me his advice which was to just replace the dishwasher as it'd be about the same as replacing the part + labor and tax. I really appreciated his candor as well as his quick, polite, and professional help. He didn't anything out of advising me to buy a new dishwasher, and could have instead just told me to replace the part. I would have listened and he would have made money. But now he has a future repeat customer and another 5 star review! read more

I finally found a top notch service at reasonable prices. After calling a Frigidaire licensed repair outfit (super expensive) I learned I could use anyone since my fridge was out of warranty Todd is a one man show without the big overhead of most shops. He knows his trade, is very professional, and his prices reflect his low overhead. After only 4 years my $4k refrigerator was warm and freezer cold. With a text & call Todd was over the next day giving me time to defrost it overnight. He took the freezer apart exposing a "popped" thermostat, grabbed the matching part from his truck, put on matching fittings and freezer was working! All at a great low price! He's also right here in PB, so its super convenient to get him out here. I highly recommend Todd at Appliance Science! read more

I'm giving five stars even though I didn't end up needing the services. A quick phone call and some questions identified the problem, and it required a different service provider. Really appreciated the honesty. A less scrupulous individual could have come poked around and charged a service fee for nothing. read more

Todd & Appliance Science are top notch. Old school, quickly knew exactly what was wrong, how much it would cost and why it probably wasn't worth paying him to fix it and was honest about it. And even after knowing there was no business in it for him, he patiently answered all of our questions and offered the best help he could with our circumstance. Will be using him in the future. read more

Great and speedy customer service! Extreamy professional. From accommodation the appointment to ensuring the problem was fixed, it was the most pleasant home repair I have ever heard completed! read more

He was absolutely fantastic at fixing my built in microwave. I wish I would have used him before this for other projects.

Believe all the 5-Star reviews This is a man who obviously knows what he is doing and loves doing it. We had two appliances that failed during the same week. Todd responded to our phone call and came the following day. He had to replace two parts and returned to complete the repair the next day. His pricing was more than fair. We are delighted to have found him. read more

I selected Appliance-Science due to the 5-star Yelp rating. Todd earned every star, just like every other review mentioned. He called me back promptly and came the next day. He diagnosed the issue, quoted me the price (very fair), and ordered the parts all in 30 minutes. He came back the next day to install the part. (This turn-around is due to part availability, but if the part is in the SD area, Todd can make it happen.) I scheduled him to come, but then had a last minute conference call at home at the same time. He came just before the meeting started, and was done with the work without any hassle as I took the call. I just finished my first load of laundry with the new parts. Everything works perfectly. UPDATE --- He's still great. I had another issue with my washer (normal wear and tear - plastic cracks after many years). Todd came out again. It was just as easy to schedule the appointment. He fixed the problem in 15 min. I asked about getting a new washing machine. He recommended I keep my current one. The two minor issues I had were normal wear & tear after many years. I asked what to look for if I did decide to get a new one, and he gave me great advice on top vs. side load & features. He also gave me advice about my dishwasher (which was not broken and he didn't examine). He knew how to fix that "chalky white" power that builds up. 3 cycles of Dishwasher Magic cleaner. Todd is so much better than Consumer Reports. read more

After Todd saved us a pile of money by fixing our dishwasher instead of replacing it, we called him again when our electric stove top needed a repair. As always, his prices are very reasonable, he does a great job and he's a super nice guy who you will enjoy meeting. Look no further, if you need an appliance repaired, "The Scientist" is your guy! read more

Having a major appliance go down is a HUGE bummer and wildcard in your monthly budget and finances. I've had bad experiences with in home service calls that make me dread them about as much as a root canal. Now that I have found Todd at Appliance Science, my outlook on appliance repair has made a turn for the better. Todd is a pro. He knows the equipment and what's up with it. My dishwasher was not pumping out and was completely unusable. He immediately diagnosed the problem as a simple stuck solenoid...Showed me how to jiggle it if it happens again and charged me $20. He could have easily justified the pump/solenoid replacement costs to me but told me not to bother. My unit is very well built but if it is not run every week, the solenoid is prone to sticking. His advice - run it once a week, even if you don't need to and it will last for many years to come. Now that's quality, honest service. Some of these guys charge you $50 just to show up and will always find a way to get a couple of hundred bucks out of you. Not Appliance Science. Give Todd your business, he's the real deal. read more

My old washer stopped working and Todd came by, quickly diagnosed the problem and was able to find parts. Unfortunately, the washer is so old that the cost of the parts was too much, so I'll be better off replacing. Thank you Todd for your expertise, promptness and quick diagnosis. read more

I work with several contractors as part of my profession, and Todd is certainly among the cream-of-the-crop. Our dishwasher (I;m in PB) was having issues (not cleaning, filling up with water, computer issues) and we called Todd. In two visits, he was: -Always on time (to the minute) -Very professionally dressed and personable -In and out. He diagnosed the problem effectively, answered questions, and then rolled out. Exactly what I would expect. Further, Todd's website is set up so you can pay him for services online, making the whole process incredibly easy. Five stars, and then some, thanks Todd! read more

Once again, Appliance-Science to the rescue! Thought my Easter would go off without a hitch...Nope! My fridge went out on Easter Sunday! I called Todd at Appliance-Science and he was at my house 10:00 am Monday (this morning). He would've been here sooner but he already had an earlier appt. He knew exactly what it was just by what I told him was going on over the phone. 20 min later I was back in business! Fast...Inexpensive...Knowledgeable!!! read more

Thank you Todd!! He came and checked out my dryer... no problem, says it's the ducts. Todd was quick in his analysis and most generous!! Had ducts cleaned and that dryer is working!!! Saving his card... and recommend him big time!! read more

Great service, very knowledgeable, expert at his craft. I have already passed his contact info to family and friends. Highly recommend Todd for your appliance repair needs. No upsell, no BS, easy to talk with and understandable technical explanation to issue and steps to fix. read more

So happy to have found this company. Owner is straight forward, no upsell and honest. He doesn't bid you to fix something that isn't worth fixing. I previously used another highly reviewed company (and they were usually good) but appliance science seems like a much better, local, business. Not so much overhead and BS as big businesses which means better pricing and better communication. read more

My dishwasher was leaking and, after my last positive experience, Appliance Science was my first call. Todd came out and quickly diagnosed problems with both my dishwasher water feed valve and my under sink plumbing. Once the part was in he came back out & made the dishwasher repair and showed me how to repair the under sink plumbing myself to save me some money. The repair was extremely affordable and I highly recommend Appliance Science. read more

I am a real estate agent in north county and end up dealing with a lot of contractors and service people. When I am working on a property out of north county, I go to Yelp to try and find good local help. I rarely write reviews unless there is something really bad or really good to say. In this case it is the latter. Todd gave suggestions over the phone to help troubleshoot my dishwasher problem to try and save me a service call. One thumb up for that. And then when I asked him his trip fee and it was only $10 in the Point Loma area, he gets a second thumb up for that. Many places charge $75 or they don't charge a trip fee but jack up the repair cost so much you know it's highway robbery. Todd ended up coming out and found there was no leak and didn't even charge for his time. If I had a third thumb, it would be up for that kind of service! read more

I contacted this company on Friday the 6th and made an appointment for Monday the 9th @ 2PM. I called on Monday at 9:45 AM to ensure that the appt was a go... Left a message and was called back at 11:45AM. The gentleman said that he had an emergency with his pet and would not be able to make it! What was most upsetting is that he made a statement that he wasn't sure of his appt's today.....So If I had not made that call, I would have waited all day for a no show....Not very good customer service... I called someone else and got same day service... read more