1. DT Appliance Repair & Solutions

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DT Appliance Repair & Solutions

5.0 (1 review)
Open • 8:00 am - 8:00 pm

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8 months ago

On time, very courteous and professional. Issue quickly resolved in same visit. Thank you!

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Appliance Care & Repair - Lifetime Part Warranty!

Appliance Care & Repair

(120 reviews)

Second time I have used Appliance Care. First time was for a range and this time it was for a…read morerefrigerator. Always prompt and fixed right the first time. Recommended.

1 Star - Absolutely Terrible Customer Service!…read more One of the worst customer service experiences I've ever had with an appliance repair company. Extremely unprofessional, disorganized, and a complete waste of time. I contacted this company to schedule a refrigerator repair at one of my rental properties. I provided the full property address, tenant's name, multiple phone numbers, my email address, and even photos of the appliance. All they needed to do was contact the tenant and schedule an appointment. Pretty simple, right? Apparently not for this company. Instead, I received multiple repetitive and contradictory messages asking for information I had ALREADY provided. It became painfully obvious that nobody was actually reading my messages or paying attention to the details. Despite repeatedly asking them to contact the tenant, they never called, never scheduled an appointment, and never made any meaningful effort to help. One message claimed they had the tenant's information and would coordinate scheduling, while another said they couldn't contact the tenant and wanted us to do it ourselves. What kind of appliance repair company can't even make a simple phone call to schedule a service appointment? The lack of communication, attention to detail, professionalism, and basic customer service is astonishing. If this is how they handle something as simple as scheduling, I certainly wouldn't trust them to handle an actual appliance repair. Save yourself the frustration and find another company. I would absolutely NOT recommend Appliance Care & Repair. Zero follow-through, terrible communication, and a complete waste of my time.

Steve's Appliance Repair - Appliance repair services

Steve's Appliance Repair

(4 reviews)

Technician was at my home for over two hours and was clueless of the problem. He had several…read morethoughts on the issue but continued to take the entire refrigerator apart. He finally left without fixing it, not to return Actually a minus 1 star

EDIT: I am changing this review from 1 to 3 stars. John reached out to me and sincerely…read moreapologized. He informed me the technician has been suspended and recognized how dangerous the situation was. He offered me a full refund. There is a lot to be said for a company who takes responsibility for their actions, so I appreciate that. The igniter went out on our oven and we called Steve's. Ash came out and replaced the igniter. A short time later, the oven would not heat again. We were still under warranty, so Ash came out again and said it was a faulty igniter and replaced it again. After that, the oven seemed to be working, but then the door would blow open we smelled gas. We called the gas company and he knew immediately it was a "misaligned igniter". We were informed it was extremely dangerous and the gas was turned off. We called Steve's once again and were told we would need to pay again as this was a "new" issue. It was like pulling teeth to get them to come out again so we had another company come out and they discovered the igniter was installed incorrectly-flipped around so the actual igniter piece was to far away from the burner to ignite properly. (Because it was incorrect, it only had one screw holding it on when there were holes for two screws, but in this incorrect position, the holes didn't line up. So the tech didn't recognize that something was wrong and only put one screw!) The gas would build up in the oven and then eventually reach the threshold to ignite and explode and blow the door open and release gas into the house!! It was beyond a novice mistake on the part of Steve's that could have been disastrous for my family. If I could give negative stars, I would.

DT Appliance Repair & Solutions - homeappliancerepair - Updated November 2026

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