Paul is great. Reliable, on time and fair pricing. He's been out to fix our washing machine and our oven. Highly recommend.

Paul came out to assess my dishwasher on the same day. Because the model was foreign, the part needed was going to be hard to find but he did his best to find it. Unfortunately, he couldn't find it. Paul led me in the right direction and gave me helpful info when purchasing my new dishwasher. He came out and replaced the dishwasher and hauled away the old one. He was reliable, responsive and professional. read more

Owner-operated. He responded to Yelp request and was the only appliance repair that could come out quickly after holiday weekend... and with good reviews. Arrived promptly, diagnosed dryer with a belt replacement. Also replaced a wheel and pulley that were worn. Repair price seemed a little high but he had all the parts with him and was able to repair in one trip so seemed worth it. I love my 30 year-old Whirlpool set! read more

Having had 'varied' experiences with appliance repair in the past, it was with some hesitation that I contacted Paul. However, his responsiveness to my initial request was impressive. He came for a same day appointment and diagnosed my issue expertly. Luckily, the part we requried was delivered the next day and Paul came to install on Day 2. Paul is prompt, professional, and knows his stuff. He is also owner/operator of the business. Support small businesses-especially when they do great work! read more

Excellent communication. Quick repair. Incredible service. Scheduled Sunday, diagnosed problem Monday, stopped back Tuesday with replacement part, and was in and out with no fuss. A+. read more

The service was excellent, timely , and reasonably priced..the company solved my problem and gave me suggestions to solve any future issues

Paul really was on point. Online booking for the same day! Incredibly responsive. I can't say enough about Paul, he rescued our salon. He was quick, thorough, and affordable. He found problems inside the walls literally caused by our last plumber using actual duct tape which melted and the vent pipe separated. He found a gas leak within seconds of entering the building! He wasn't pushy or salsey. And the whole visit was only a few hundred dollars instead of 2000 like most visits. I would highly recommend On Point and Paul for way more than just appliance repair! read more

Paul was on time, Got right to work. Solved the problem. Real nice guy and knowledgeable. Thanks, Paul! read more

This is the second time I've had Paul fix my appliances. First visit he fixed my ice maker drainage hose that was leaking, today he fixed my oven that was not heating. He even took the door off for me so I could clean a stain between the glass. Paul is the one to call if your appliances quit working! read more

I used On Point to repair my washer. Front load washer, 10 years old. He was very responsive, worked with my schedule, and was honest about the work involved, possible outcomes, and cost. I was very happy with this service. Thank you read more

Paul is your guy! This is the company that you need to use... Our refrigerator was not cooling and our food was spoiling quickly. I had called a few other companies and they were not available for a week and the ones that were, were gouging money. The same day appointment was $100 and worth every penny. Paul was on time, communicated at his arrival, was courteous and very very knowledgeable. He took a part the refrigerator and looked at every part of it to make sure that there was a clear diagnosis. It turned out that my dial was incorrectly placed when cleaned and it was messing up the temperature. He didn't try to sell me something that I didn't need. Excellent, thank you Paul! read more

Paul was on point. Paid a fee to have him get out next morning. Had the parts that others had to wait and order. So once again able to make it happen right then and there. Cost more than I wanted, but nothing in life comes for less. Therefore he did the service, was fair, was fast, was professional and would recommend him and use him again! Made it as good as NEW! and beats buying an entire new Fridge! Thanks again Paul. read more

Tech never came back with parts. Came out to "diagnose" and charge a few but never returned to complete work. Called office multiple times to ask when he would be back but no return call. read more

Paul did an awesome job fixing my dryer. He showed up on time and was very knowledgeable. He was able to fix my dryer the same day at a fair price. Would definitely recommend and wouldn't hesitate to use On Point again. read more

I got a same day appointment so that was nice. He was 20 minutes late which isn't a big deal. But he said it was $195 to replace a drain hose. I asked if it was made out of titanium I decided to do it myself and it was $16 at Home Depot. Took me maybe 10 minutes to install. Nice guy, but seemed like the pricing was pretty far off. read more

When my washer stopped draining in the middle of a wash, I was stuck with sopping wet clothes in a soup of dirty, smelly water. I needed help pretty quick and was not at all sure what to do. I did a zip code search and took a shot in the dark when On Point came up as a close business and gave them a call. Paul was available to come out in about 3 hours, arrived on time and diagnosed the problem right away, after removing the water from the drum. When he determined that the pump I needed was on back order and would not be available for a long time, if at all, he was able to do a refurbish on the old pump right there and then! Everything is going great and I have definitely found "the guy to call" when things break down. He knows what he is doing and taking the shot in he dark was the best decision! Reccomend!! read more

Came to our rescue! Our fridge wasn't cooling and we needed help ASAP. Service was same day and solved problem.

Paul was prompt, professional and trustworthy. I was very pleased with our experience and highly recommend On Point!

Paul accommodated my precise schedule to install a new cooktop the day before Thanksgiving. He came earlier than his normal appt times to make way for the tilers. He worked with my 45 year old wiring and problem solved on the fly, all the while keeping me informed of what he was doing and why. He is very experienced and conscientious. Great communication from scheduling to completion. Highly recommend! read more

Can't say enough good things about our experience with Paul and On point appliance. He was on time, diagnosed the problem and quickly fixed it. I would recommend On point to anyone looking for a reliable appliance repair company. read more

Paul Walker was extremely professional. He was prompt in responding and arrived at the time of the appointment. He listened to me about the issue then took his time looking at my washer. He was able to determine the issue quickly and took the time to show me what I needed to do to get my washer working again. He was fair and honest. I will definitely call on him again in the future. His company is called On Point. I added an image of his business card. read more

I needed repair service for a Kenmore electric dryer. OnPoint arrived promptly and quickly figured out the problem. Service tech Paul was personable, friendly and just a nice guy. I would not hesitate using them again. I booked my appointment on line which made the whole process a breeze. read more

Prompt response and great service on my samsung dryer. I recommend Paul for sure. Thanks

I needed to have my refrigerator ice maker repaired. Paul was on time, polite and communicative throughout the process. He made sure to clean up the area after he was done. Scheduling the appointment was quick and easy through the scheduling site. I highly recommend On Point and Paul for any appliance repair! read more

On Point was responsive, helpful and repaired my Dryer quickly and at a reasonable price. Paul was very professional, on time, and knowledgeable. Good company and I will use them again. read more

Paul with On Point appliance is one of the most reliable and decent technicians we have hired here at our resort vacation rental community. We use him for all our HVAC, electrical and appliance repair in our mini vacation rentals. His prices are fair and he's always responses. Would definitely recommend! read more