I chose those company because I wanted same day service on a washing machine that wasn't agitating. Yuri came by 30 minutes AFTER the two hour window he gave me. After about 5 minutes of looking at my washer, he told me there was a grinding sound and that I would need a new transmission. Since this repair costs more than a new washer, I declined and told him I would rather not.
He gave me a $75 bill and went on his way. On a hunch I asked someone else to look at it, and am glad I did. There was absolutely nothing wrong with the transmission and had some loose bolts that needed to be tightened. Now it works fine.
I called and complained and without hesitation he told me he wouldn't charge me, which I guess is good, but it makes me feel that he knew all along what he was doing. Or maybe he knows he just can't fix washers. Either way, avoid. read more