Alex fixed my washing machine a couple years ago. He was quick & professional. I will be calling…read morehim for a broken ice maker, next!

I chose those company because I wanted same day service on a washing machine that wasn't agitating…read more Yuri came by 30 minutes AFTER the two hour window he gave me. After about 5 minutes of looking at my washer, he told me there was a grinding sound and that I would need a new transmission. Since this repair costs more than a new washer, I declined and told him I would rather not. He gave me a $75 bill and went on his way. On a hunch I asked someone else to look at it, and am glad I did. There was absolutely nothing wrong with the transmission and had some loose bolts that needed to be tightened. Now it works fine. I called and complained and without hesitation he told me he wouldn't charge me, which I guess is good, but it makes me feel that he knew all along what he was doing. Or maybe he knows he just can't fix washers. Either way, avoid.

I have been using Mike's services for over 20 years he is amazing and has fixed everything I have…read morehad him work on. I have given his name to family and friends and they would never call anyone except Mike to work on their appliances I don't usually do reviews but Mike is an exception because there is no one that is equal to his ability My advice is call Mike for anything you need fixed you will not be sorry

These guys were fantastic! Prompt, efficient and reliable. He replaced our disposal and even did a…read morefollow up when I had a issue that he fixed right away. Highly recommend

We bought a double door stainless steal fridge and washing machine here. Both appliances were…read morepriced well and clean. Don't let the hole in the wall appearance stray you. These guys know what they are doing. Keep your receipt for each item you purchase, they give you a 30 day warranty. The fridge we bought was not as cold as it should have been a few weeks later, they came out to the house and fixed it within 35 min. The technician was very nice and efficient.

Worst company ever. No one knows what there doing and likes to hang up on people. Plus didn't tell…read moreme they were in training. 4 people arrived to do a repair. Called PD because they showed up in 4 different cars. Not a company vehicle. Now they can't explain to me my invoice. Seriously????

I found High Desert on a Sunday morning through Angie's list when I woke up to find my ice melted…read moreand the milk, well, not very cold. Through the Angie's list website I sent a request to have someone get back to me. Since it was Sunday I knew it wouldn't be until Monday before I heard from anyone. Well I was WRONG! The email was sent at 11:30 am and I received a response at 1:00 pm that they could come out on Monday (the next day) and what time would be good for me? Wonderful!! They also explained there was a $65 service call, and that would get credited back if my repair cost over $75. I said in my email I understood and I think that is very fair. Monday morning we received a phone call from Norm at around 8:30 and we had an appointment for that day between 1-3. Norm called later to let us know closer to which time he'd be and then he called to let us know he was on his way. Excellent communication. He arrived, and in today's new normal, he was CDC compliant. He was very friendly and professional. We showed him where to go and he went to work on my 13 yr Amana fridge which hasn't given me one problem since the day it was purchased. He looked at everything. My husband was asking questions and Norm wasn't just an inexperienced guy they sent out. He knew his business and was showing my husband which worked with what, what was supposed to be working etc.. Alas, in the end, there was nothing even the experienced Norm could do. My Amana died. She died with dignity, though, and we were not forced to subject her to hundreds of dollars of needless repairs that would have done no good. Norm probably could have tried to make some "repairs" and charge us but he is honest. I will keep High Desert Appliance Repair in my contact list and when something breaks, which it will something always does, this company will get my business.

Just saw a reply by High Desert Appliance Repair to a negative review I posted some time ago. We…read morehad an issue with previous refrigerator and had them come out to diagnose and repair the problem. The guy was very nice but had absolutely NO clue what to do to fix the unit. We went to the appliance store and told them what was going on and were told that it was NOT a fixable problem. We also confirmed that with via another knowledgeable source. High Desert charged me more than half what it cost to just get a new unit so their "visit" was a total waste of time and money. My negative review stands. Don't waste your time and money.

When my husband broke my dryer, I made him call. They were prompt. She came in took apart the dryer…read moreto see what was going on fix the problem quickly double checked and other issue I was having with that dryer. The price was a reasonable very pleasant to talk to. If you need Appliances fixed call she'll fix it and it'll be fixed right the 1st time !

I had a flood from my dishwasher and it incurred mold. It also required rebuilding the sink,…read moreplumbing, and replacing the dishwasher. Serina from She"ll Fix It was sent by Platinum Home Warranty. She in turn stated my dishwasher could not be repaired because the leak was something she that was not covered. In conclusion, when I asked for the invoice she said she could not provide it because it was a breach in her contract with Platinum Home Warranty. The home warranty company said that there was photos and more documentation. I asked Serina to email me a copy of her findings. Crickets!! She asked me to text my email twice to send the information with NO SIGN OF INVOICE AND PHOTOS for about 2-3 weeks. SEEMS Not HONEST AND ABOVE BOARD. Be CAREFUL!! I also texted her that once I received the documentation and photos my review would be removed.

I've had them work on my HVAC twice now. The first time my drip pan had rusted out and needed…read morereplacing. He put in a new plastic pan, new supports, and added some gradient to it so it drains faster. Did a great job, and didn't try to sell me on anything else. The second time was a renter who called complaining the unit was noisy and making a banging sound. This is an older AC unit, but it's a Trane and it's solid. I am pretty sure most HVAC outfits would have tried to tell me that it was just worn out and needed to be replaced. Rob went and looked at it, and the outside condenser was full of dog hair. His diagnoses was that it was making the unit run hotter than normal and raising the internal pressure at the compressor, resulting in the banging sound when it shut down. He cleaned it thoroughly, tested it, sent me pics, and his bill was super reasonable. He's been trustworthy, fast, and done great work.

I called West Valley Repair Service about a year ago. They came right away which was great because…read moremy fridge stopped working and I was worried I would lose all my food. They were able to do the repair the same day and it was a reasonable price. BUT I give them 5 stars BECAUSE I just had another problem with it again for a different issue and he gave me a reason why he thought it was not working and to check myself. I did and it did seem to be the problem but I had a question so I call again and he explained again and help me out. I was able to fix and not expend one dime and do it the same day (again no food going bad). He seems like a no-nonsense person and would not call him chatty at all but definitely friendly and happy to help. I don't know if that is what bothers others but I think they will do a great job if you know what you need.

On time, very courteous and professional. Issue quickly resolved in same visit. Thank you!read more

All work was sloppy. The Ducless unit has stopped working. The Ac company that looked at it said,…read moreit was the cheapest unit and installed wrong.

I hired Mark Ambrose to install two lights and relocate a ceiling fan in the ceiling of my…read morealumawood patio cover. He assured me he had worked with this product before and was confident he could do the job. When it rained, after his installation, water came pouring through the two holes where the light and ceiling fan work was done and the light shorted out and tripped the breaker. I sent Mark a text on august 8th, with a video showing the water coming though, and got no response. I called about a month later (we were on vacation) and he didn't answer but on September 18th he sent me the following text: "Good Morning Sir. I am currently in a psychiatric hospital and have been for a couple of months. I just got to see my phone. I will return your call when I am permitted to do so. I apologize for any inconvenience this may cause". I then found the company who originally installed the patio cover and had a rep. come out to see if he can fix the problem caused by Mark. Mark had created two holes on top of the patio cover and ran a wire up one hole and down the other. He did not put the wire in conduit, leaving it exposed to the elements, and he did not even attempt to caulk the holes. I'm now having to bring in another electrician to correct Marks terrible work. In addition, Mark installed a 50 amp plug in my garage for my Tesla charging cord and now I am receiving a message indicating the wall plug temperature is high and I need to have the plug and the wiring inspected.