I recently purchased a 2025 Chevy Tahoe and had an AMAZING experience with Tyrone and Jonathan!…read moreThis was an out-of-state purchase and Tyrone made it completely stress-free. He sent me detailed videos of the vehicle so I could see everything before making a decision, answered all my questions promptly, and kept me updated every step of the way. Jonathan handled the paperwork and financing seamlessly, making the process quick and easy. Best of all, they arranged for the Tahoe to be delivered right to my front door in South Carolina! The whole experience was smooth, transparent, and professional. If you want a team that truly goes above and beyond, ask for Tyrone and Jonathan--you won't be disappointed!

You could try to be honest my daughter had an HHR and the key wouldn't come out so we had it towed…read moredown there y'all told us about $1,500 to fix it you never mentioned the recall somebody else found that for us Hendrick Chevrolet came over and got it took it over to their place gave my daughter a loaner car while they fixed it from now on the next car I buy for my daughters what do you think Hendricks you would be right

While I see all kinds of negative reviews, seriously if a place was this bad they would not remain…read moreopen, most of it it from the dealership side. I can speak on the service side, since I purchased my car (from someone else) in 2023, every bit of service has been done at Stivers and I've never had one issue. They have been honest when I need new tires and brakes, taking me into the shop and showing me for myself, the service writers have always been friendly and helpful. Some of these reviews must have been written by other Ford dealerships jealous of Stivers' success.

I recently had my 2014 Ford Fusion serviced here for recall repairs, and unfortunately, my…read moreexperience was very disappointing. When I dropped my car off, I was not offered a loaner or rental vehicle, even though the repair took several days. I also received no updates during the process and had to repeatedly call for information. When I picked up my car, it had new issues that were not present before service, including dashboard warnings ("Driver Door Ajar" and "Transmission Not in Park") and a driver's side door that no longer locks. Additionally, I noticed parts appeared to be missing or left loose inside the vehicle. Before bringing my car in, all doors locked properly and these warning messages did not exist. I returned to the dealership as instructed and requested a diagnostic, a reinspection of the work, and a loaner vehicle. I was ultimately told that no further work would be done, no diagnostic would be performed, and no loaner would be provided. My vehicle was returned in worse condition than when it was dropped off, and my concerns were not addressed. I would strongly encourage others to carefully consider their options before using this service department.

For the past few weeks I was looking to purchase a nice MDX and all the ones found in our market…read morewere overpriced based on their mileage, but beyond that I also wanted one that had a great carfax history too (recorded maintenance records, service, emissions, etc...). After searching for a few weeks, I looked outside of Atlanta and discovered these guys at Birmingham Broker. Unlike a regular car dealership, people who have a vehicle that they want to sell, but without going through a dealership, craigslist, ebay, etc... they can let these guys sell their vehicle for a fee of a few hundred bucks. These guys are straight forward, no pressure type of people and they make buying a vehicle extremely easy. I sent them an email letting them know the vehicle I was interested in, let them know the day and time I was going to arrive in Birmingham from Atlanta and when we arrived, the MDX was sitting out in the front waiting for a test drive. Our sales guy was Keith, he was very friendly and professional and stayed long enough so I could sign off on everything, even though it was his son's birthday. The paperwork took less than 15 minutes and we were in and out in no time. This was definitely the fastest service ever. My only complaint is that 10 days after I purchased the vehicle when I went to register the vehicle at our motor vehicle tax department they said they never received confirmation about the transaction and that I could not register the car yet. I contacted Keith right away through email twice and he never responded back, even though that email address was correct. However, 3 days later the title was mailed to me and I was able to register it in my name. Other than this, I definitely would recommend these guys and would buy another vehicle from Birmingham Broker again. [Review #541] (21st Review Of 2018)

Shopping online and found car at Birmingham Brokers. Spoke on phone and scheduled a pre inspection…read more They held the car for inspection and week till I could get there. Car was what was advertised. Easy to work with, straight forward. Would recommend anyone looking for car.

Would be 5 stars except for communication problem re title. I stressed on several communications…read morethat I wanted the title the same as the car I was trading in. My son Stewart or me. Not and, but OR. Stressed in the chat, stressed in all communication before pick-up and during pick-up. I felt I was understood when I had to make copies of Stewart's license and send with other documents. Imagine my surprise when your paperwork had the car in my name only. The clerk at the courthouse said we would have to come back after the state sent us the title and then they would change it. I went to so much trouble to get it right and was told that's how it would be. Well, it wasn't! Other than that it was great.

Wonderful service. Everything was processed quickly and easily. I didn't think it would be this…read moresimple. Thank you

The service managers here take care of their customers. This review gives credit to the tire…read moreagreement which has served me well. Road hazard is worth the price. Also the lifetime battery has paid off. I came in once not knowing my battery power was low and they replaced. I do recommend this shop.

Had an appointment for an oil change…read more they did my car in pretty quickly. only one person was at the service desks. He was helpful I offer the cheapest option. thanks! when they decided Ineeded cabin. d air filters, the guy sat with his back towards the customer Lou fe and yelled out my name. the setup is weird because he sat looking out at the service garage and talked to me. I came in his space from the lounge so I was next to him. I asked him if he was talking to me or the mechanic.. he didn't turn and look at me. he didn't say hello. he didn't introduce himself. was awkward

Just had my first service for my new Subaru and everyone I dealt with at Hallmark Subaru was…read morewonderful. Everyone was extremely kind, helpful, and professional. I appreciated how they kept me in the loop with texts during the process, which took a little less than an hour. I had made an appointment prior online which was a very easy process and definitely how I'll make all my future appointments. FYI, for anyone who's new to this dealership or unfamiliar with Birmingham: there are 2 bays/doors on the left on 13th Street North, which is a one way street. For Subaru service, enter the 2nd bay. Pull forward and someone will come out to assist. They'll move your vehicle to the service garage and when complete, they'll move your car to a parking space on 13th Avenue North. You receive a text when everything is complete and you just go to your service advisor and sign a document, pay, and you're done. I don't see how any part of this process could be any easier! Great dealership.

Went in to get a new forester told the sales person I wanted a hybrid with leather and a sun roof…read moreshe said they were going to have to have one delivered and she would keep me updated on its arrival. I waited 6 days and decided to call just to see and she made me wait while she checked to find the car was there 3 days previous. I go in to drive it and no leather she ordered the wrong car and then got pissy with me when I said i wouldn't buy it . So I left to have her back talking me about I was being rude Anyway. wrong interior I had to contact her instead of her doing her job as promised and I'M the rude one. last time I step into that dealership. Do yourself a favor go to Atlanta to buy a car. minch easier and you get better service.

I got help right away and was able to test drive and bought a the car , thank you for help.read more

Great customer service as usual. I love the service and the waiting area as well. I've never had a…read morenegative experience here and hope it stays that way. Second visit here. Home of the Free Oil Change. I purchased the car from Benton Nissan and I was given 2 free oil change cards so naturally I assume that they charge for oil changes. I came to Jim Burke last oil change because it's very close to my job and I needed an oil change and due to traffic I can never make it to Benton during the week. So this time same thing occurred. Pulling up I noticed the sign that said home of the free oil change for life and I was like Wowwwwwww. So to me it's not a decision to be made they do free oil changes and sometimes wash your car as well so I'm SOLD!!!!!! The staff is pretty friendly and attentive. Haven't found anything to complain about.

I have a 2017 Nissan that is still under warranty contract. I took my vehicle in for work and was…read moretold that my warranty provider would not honor the warranty for the work needed to be done. I called my warranty provider to see why would my contract not be honored and was informed that it was Nissan that said no to the work. This is so baffling to me because why would you lie about the contract when it was your establishment that did not want to do necessary repairs to your own make and model vehicle? This is very poor and unprofessional behavior.

Great experience! Was not pressured to make a decision on a lesser vehicle than what I wanted…read more Would recommend them to anyone.

PLEASE SHARE THIS:…read more I dont want this to happen to anyone else. At Jim Burke Dodge Chrysler Jeep Ram in Birmingham Alabama (check thier reviews) I took 2 of my 11 trucks to Jim Burke Dodge Chrysler Jeep Ram back in February they had been giving me the run around about my trucks every since then. I Called them in April askin wasup with my trucks getting fixed because THEY DO NOT DO ANY FOLLOW UP OR UPDATE CALLS ABOUT YOUR VEHICLE!! They gave me some excuse about they haven't got to it yet!!! So I bought that lie and waited. Called again in June still nothing!!!! So I called and asked a friend to give me the name of who is over the entire servicing department at Jim Burke Dodge Chrysler Jeep Ram and they gave me a name of Ronald Toelken! So I went into the dealership in July and asked for the guy they showed me his office. I walked square dead up in his office and to have a great business man to business man conversation with him about my fleet vehicles. I explained to him that my team rely on their vehicles to install tvs and sound all over the south. And having 2 vehicles sit in his shop for 5-6 month while they try to figure out how to fix them is unacceptable!!! I have truck notes and insurances that must consistently be paid on these trucks!!! He said he understood and had his service men get right on it and fixed one of them got it back to me and we put that one back in service. But the other one he said he had to find a part. So I bought that excuse and left again to wait. I went back in August because no calls from them or anything about my truck. The service guy claimed the part aint came yet. Now im pissed but i hold it in and leave. Here it is September I jus left the Dr ‍ in a sling and I decided to stop back by about my truck. This dude says we got the part last week and we should be able to get you your truck sometime this month! Im like WHAT??? !!!! I want my truck fixed quickly like you did the first one! You mean to tell me it aint on your high priority list to fix my truck first? So you got other vehicles ahead of mines??? "Thats right Mr Parker take it or leave it "! Now that level of unprofessionalism pissed me the hell off!! So this guy tells me to leave the premises! I told him i will when i get my vehicle!!! He went and called the cops on me to have me tresspassed off the property because I told him they had bad reviews for the exact same issues!!!! Now i had to have my truck towed to a new shop for the repairs!! What's crazy is these are 2017 Ram Promaster City trucks and both trucks air conditioners went out at the exact same time!! Thats what was wrong with em!!!! Im done with Dodge and Im done with Jim Burke!! I bought 3 brand new trucks from them! They have lost me and my business for life!!!! I called my homie Marcus King who owns King Boys Towing and told em i need him to come get my truck and explained to him what happened. Marcus said don't sweat it Lando i have a mechanic who can fix it right away im sending one of my trucks to you now! Their reviews says it all as to why im goin through this!! I had a buddy of mines tell me not to go there because they keep and hide your vehicle. He said all i gotta do is read the reviews!! And my ass took em to em anyway ‍ im mad at my self!! I will Definitely be filing a lawsuit asap!

I have bought 8 cars from Rami in the past 10 years +- he buys good used cars Do your due…read morediligence. These are used higher end cars. I have done well buying his cars

I had a terrible experience with Preferred Imports and feel completely misled. They completely…read morefailed to disclose the vehicle's history before the purchase. After digging into it myself, I discovered the car has been in two major accidents and has an active safety recall that was never mentioned to me. Failing to provide a Carfax and hiding severe accident history and safety recalls is incredibly dishonest and dangerous. They clearly do not prioritize customer safety or transparency. Buyer beware--always run your own independent history check before trusting anything this dealership tells you.