My Porsche Macan was totaled in a crash. I decided to replace it with another Macan, and I found a…read moregood option at Birmingham Luxury Motors. I was in the area, so I just stopped by the dealership and was promptly greeted by Brittany. She helped me find the car and she took me on a demo drive. The price was fair, and I decided to buy the car right then. During the demo, we discovered an issue with the rear tires, and they arrange to have them replaced. Kali did all the paperwork and she was efficient and friendly. In fact, the whole team was great. This was a quick and no-hassle deal. I'll definitely be back the next time I need another car.

ONE STAR -- Extremely Disappointing Experience... possibly deceptive practices…read more My experience with Birmingham Luxury Motors was incredibly frustrating and disappointing. A mistake was made on their end, but instead of simply acknowledging it and working toward a fair solution, they tried to make it sound like there was an issue with the vehicle history report. I personally followed up with three other car dealers, and all three confirmed that the Carfax was perfectly clear. Even after that, Birmingham Luxury Motors would not concede to what I felt was a very reasonable $1,500 adjustment. Instead, I felt like I was being lowballed while the explanation for the situation continued to change. The communication was just as frustrating. I repeatedly had to chase them for updates instead of being kept informed. Andy was particularly difficult to deal with, and while Mary is apparently brand new, the overall handling of the transaction made an already frustrating situation even worse. When you're dealing with a luxury vehicle purchase, transparency, communication, and accountability should be the bare minimum. I did not feel I received any of those here. Based on my experience, I would strongly recommend doing your homework and considering other dealerships before doing business with Birmingham Luxury Motors.

Appears by the photos to be dependable vehicles, most with low mileage and good pricesread more

Most dishonest POS out there,ruined my car bu spraying paint thinner on the seam sealer…read more Had to take them to court and get judgement and when they lost,they ruined my car. Stay very far away from there crooks

Do not do business with these people . The owner spit on a customer today over a miscommunication…read more This is not a establishment you want to do business with.

Just had my first service for my new Subaru and everyone I dealt with at Hallmark Subaru was…read morewonderful. Everyone was extremely kind, helpful, and professional. I appreciated how they kept me in the loop with texts during the process, which took a little less than an hour. I had made an appointment prior online which was a very easy process and definitely how I'll make all my future appointments. FYI, for anyone who's new to this dealership or unfamiliar with Birmingham: there are 2 bays/doors on the left on 13th Street North, which is a one way street. For Subaru service, enter the 2nd bay. Pull forward and someone will come out to assist. They'll move your vehicle to the service garage and when complete, they'll move your car to a parking space on 13th Avenue North. You receive a text when everything is complete and you just go to your service advisor and sign a document, pay, and you're done. I don't see how any part of this process could be any easier! Great dealership.

Went in to get a new forester told the sales person I wanted a hybrid with leather and a sun roof…read moreshe said they were going to have to have one delivered and she would keep me updated on its arrival. I waited 6 days and decided to call just to see and she made me wait while she checked to find the car was there 3 days previous. I go in to drive it and no leather she ordered the wrong car and then got pissy with me when I said i wouldn't buy it . So I left to have her back talking me about I was being rude Anyway. wrong interior I had to contact her instead of her doing her job as promised and I'M the rude one. last time I step into that dealership. Do yourself a favor go to Atlanta to buy a car. minch easier and you get better service.

I have bought 8 cars from Rami in the past 10 years +- he buys good used cars Do your due…read morediligence. These are used higher end cars. I have done well buying his cars

DO NOT DO BUSINESS HERE! four months ago I bought a vehicle from them... within a week lights came…read moreon. Took it back and they returned it the same way. Audi told me the car has a bad differential.. over 5k in repairs when I hadn't had the car a week. They also gave me a clean car fax! when the car has structural damage dating back January and they sold me the car in March!!! They don't honor their warranty. Refuse to even answer the phone. Owner told me I was crazy. Now im Having to trade in the car and have a lot of negative equity apart from all the money I put down. Just Take ur hard earned money elsewhere.

Southside staff was very professional, helpful, and provided limited pressure in our search! Lee…read morewas especially respectful and patient in our test driving and considerations. They provided the most reasonable prices that were researched in the immediate area. Even at the end of our visit we were provided a negotiable price that we could refer to until the next business day, as well as further connections on programmable keys. Just like in school, if you don't ask questions you may never learn at the perfect opportunity, so ask away with these guys. Despite finding an offer elsewhere, they still were open to provide assistance.

Southside Automotive Group was friendly, genuine, and easy to work with. The team made the process…read moresmooth and transparent, and the new truck I bought literally exceeded all my expectations. Highly recommend them to anyone looking for a great vehicle and excellent customer service.

So the new name is Edwards Honda, same location. It's been a while since I have come here for…read moreservice. I drove up to the service area (somewhat of a drop off driveway) and there was a car in front of me. Usually there is a service technician that comes and greets you and ask what type of service you are needing. After sitting a couple of minutes and not seeing anyone, I decided to get out and go inside. The person that was in the car in front of me decided to do the same. Once inside, one technician was on the phone with customer then another service technician came out front. Since the other individual arrived before me, I let them go first. The tech that was taking a call came out and assisted me. After leaving my keys in the car and agreeing to a service I originally didn't come for... I didn't see him again. An hour and half later, my patience was wearing thin. I walked to the desk and ask for the status of my car. Another technician asked what car I had and he went to check things out. He came back after a few minutes and said they were checking my car for potential additional issues and he wasn't sure why my original tech did not update me. Communication is key and essential. It's now a little over 2.5 hrs of waiting, hopefully I can leave soon.

First of all, I don't review everything, but when I have a remarkably good or bad experience, I…read morelike to share it for YOUR benefit. I'll make this short. I was buying a relatively new, (for my spouse), Passport. Briefly, the experience was as good as I have ever had when buying a car. The salesman, Deon, knew what he was doing and negotiations were calm. Further negotiations with the manager, Willie, were equally calm and professional. Don't get me wrong. Carlock is a business and they are not giving cars away. But the sales team and I arrived at a fair price and my wife was able to drive her new car away yesterday. We are happy, about the experience, and that is unusual when one has just bought a car. I can't believe I'm giving giving five stars to a car dealership, but they deserve it.

Scam dealer do not trust these people. They sell junk cars with multiple problems and lie about all…read morethe work they do. They are very rude and aggressive when you call them out on there scam. Very poor and unprofessional. All they want is your money, I highly recommend to stay away.