It was such a pleasure working with Dazalin Worsham!! He answered all my questions. He called me…read moreseveral times to ensure my test drive appointment went well. I'm a happy camper right now. My car purchase from start to finish only took 2.5 hours and that was exceptional. I will definitely be back. Thanks again D

Daniel and Ameer took care of us through our buying process. We purchased a Camry that ended up…read morehaving some issues. Daniel helped us and made sure we were taken care of. I appreciate everything he did for us as we ended up getting a different one only a week later. My son is very happy with his car! Thank you for all the help! Jason and Tracey Lauer

Just bought our fourth car from this dealership. They carry a large selection of late model used…read morecars. The test drive process is simple. They offer no haggle pricing. The sales team has always been polite and accommodating to us.

Bought a used Chevy Bolt from Donohoo in May of 2026. This was done entirely remotely, which was a…read morefirst for us. The car was delivered to our door, in exactly the condition represented by the dealership. The price was good; service was good. We love the car and it came with several warranties from the manufacturer. We did not appreciate getting religious, "become a born again Christian" material in with the sales agreement.

They are very good and they have good cars for a good price and your car will last a long time you…read morejust have to communicate with them and they treat you so well

Absolute scammers! Do not let the positive reviews fool you; they sell overpriced, high-mileage…read morejunk cars. My daughter bought a Nissan Altima for work, and it left her stranded in the very first week. Within days, the windows stopped working and the key fob died. Two weeks later, the car broke down completely. The dealership refused to help, hiding behind an "as-is" policy, while still demanding her hard-earned money. They have zero empathy for the families they ruin. Save your family the heartbreak and shop elsewhere.

I will never patronize carmax again. Garceal McClain was rude, condescending, and refused to get a…read moremanager once I finally asked after going back and forth with me for 15 minutes . He literally told me " they're all around here you can go find one " . He gave me misinformation and once I corrected him , it was as if he took personal offense . He said it didn't matter if I was right it didn't change the fact that my car wasn't there yet . A car I ordered and paid $1300 to have shipped there on April 2nd, which is still not there as of today April 23. He was the rudest person I have ever encountered at a place I've bought 3 vehicles from and spent over 100k. He lost a customer for Carmax .

i had paid to have this vehicle shipped from florida to Hoover went in for test drive and express…read morepurchase. Express purchase? no one had a clue. Had bank check and personal check for down payment. The MF'er had the audacity to ask to see my personal checking account to verify the funds were present. FU!

I was in need of a car in a hurry so I went to the local Drive Time after making an appointment…read moreonline. The car I had scheduled to see was parked close to the building, so I assumed they had brought it over for me. Nope. Apparently one of the managers had been using it for personal use, and before I test drove it the salesman had to hurriedly removed their purse and other personal items. The car was dirty but I liked how it drove, but wanted to test drive a couple others. The person "helping" us had zero personality. He seemed a bit miffed we wanted to drive another and sent us out to find the car on our own. He didn't ask how we liked either one. He didn't speak to me at all, really, other than to ask for my check stubs. We told him we had heard some reviews accusing Drive Time of selling lemons, and asked if the car we were looking at had any issues. He gave a curt "no" and kept typing. The terms they offered were VASTLY different from what I was quoted online (and they did a credit check online.) He seemed bored and utterly uninterested in whether or not I bought a car at all. I ended up just leaving, and found a great deal on Carvana instead. Very disappointed in their service.

THIS PLACE!!! Please go elsewhere!!!…read more I am not one to normally bash or talk bad about companies as I understand everyone can have a bad day but THIS PLACE is so wrong on so many levels. I won't get into specific as we are still dealing with them and possible attorneys... but please trust me... they will sell you a faulty car and not bat an eye! How these people can sleep at night is beyond me! DO NOT BUY HERE!! RUN!!! you are better off buying a car from a junk yard!!

I love the automobile industry. Why, I was a part of it for over 40 years. I owned a company that…read moredeveloped, composed, designed, and facilitated "Soft Skill" training internationally for sales, service, and executive education. Our approach was always non-confrontational, consultative, and focused on more listening than talking. In those decades the industry has come so far for the better. Now, in retirement I like every other person with a car, must get my car maintained and serviced from time to time. Like going to the dentist, no one wakes up in the morning saying, "Oh boy, I can't want to get my car to the service department at the local dealership." Servicing and maintaining your car are much less sexy than buying a now one. Today I went to a local Toyota Dealers Service department and was treated poorly. I professionally asked for my key back and drove 25 minutes to Hoover Toyota. I was met immediately, did not have an appointment and told I would have to leave the vehicle or come back another time. Both options were perfectly fine. The Service Writer was OUTSTANDING, over the top. He walked my to his area, drive my car their. Made me feel like I was worthy and appreciated my consideration of their service department. He explained in great detail what my vehicle needed and why it was important to do so. He priced it out and found a way to leverage the Toyota Auto Care program to my benefit. He looked under the hood to check the oil it needed which was the less expensive oil prior to giving my a quote. The quote was literally $200.00 less then given by the first dealers and covered the say items. He then offered me a loaner car so he could keep my car over night. What do I say about this, I say BRAVO. You have earned my future business in both service and sales. Remember, this dealership was sold recently. I believe it is the Hudson Group that own it now. The treatment I got is what I expect when I do business with a classy organization. Thank you Hoover Toyota.

I've been going here for years to get my car serviced and I never had a problem, but this past…read morevisit I had someone steal out of my car and when I bought the concern up to the manager SETH he down played it like nothing happened. Very very disappointed in the lack of effort to find out who done it or even give me a reimbursement for what was stolen. I hate a thief one of the lowest things to do in my eyes. Be careful with your belongings u shouldn't have to worry about things like that. especially when u spend your hard earned money money!!!!

Do NOT purchase a vehicle from this dealership!!!!!!!!…read more My husband purchased a truck from them, and within approximately TWO WEEKS of the purchase, we experienced a major and potentially dangerous mechanical failure. The front suspension/control arm broke, resulting in the tire/wheel coming off. This wasn't an issue that developed after months or years of ownership. This happened roughly two weeks after purchasing the truck from this dealership. When you purchase a vehicle from a dealership, you expect that, at minimum, the vehicle has been properly inspected and is safe to drive off the lot. Having a major suspension component fail this soon after purchase raises serious concerns for us about the condition of the truck at the time it was sold and what type of inspection was performed before it was offered for sale. Thankfully, this situation did not result in a serious accident or injury, because it certainly had the potential to. I understand that used vehicles can have issues and no dealership can predict every future repair. However, a significant safety-related failure within two weeks of purchase is not something I would expect after buying from a dealership. They refused to correct the issue.

Don't buy a car from these people. It's a crapshoot on quality of vehicles they have. They sold me…read morea car that had major issues and won't even respond to emails. My mechanic said he sees a lot of that from people that have bought cars here and Susan Schein. Too bad yelp doesn't allow negative stars.

I purchased a vehicle this week and the experience was amazing. From start to finish, the sales…read moreteam was very good professional and personal. The sales representative, ANGIE, was so thorough, she initiated and completed my process with such great enthusiasm and awesome skills. Thank you Enterprise Sales team 10/10, especially Angie

Literally the most infuriating experience. I bought a car and 2 WEEKS later the engine had to be…read morereplaced. It broke down after hours and everything was closed so I had no choice but to get a rental from enterprise at the airport. I had to get the only vehicle available that was big enough for my family. I was told that I would be reimbursed. No one said to use a specific mechanic so I had it towed to a place i had a positive experience with in the past. That mechanic was unable to fix it because of how extensive the issue and charged me a fee before having it towed to the Chevrolet dealership. Once at the chevy dealership I had to wait for diagnostic and repair approval for the dealership to give me a loaner vehicle. All the while I had the original rental expecting to be reimbursed like I was told. I contacted the warranty company, assurance, and they sent me the directions to submit the documents for reimbursement. They are only reimbursing me for the time it was spent in repair and not for the entire duration of the rental that I had NO CHOICE in having. I came out of pocket over $1,000 and are only wanting to give me $250. When I called Enterprise about this they told me that if I had a brought it into them they would have helped. I called them the night it happened and was told to call assurance. So because I was sold a car with a faulty engine and it broke down at night when everything was closed and I was forced into a situation where I had to get a rental outside of "operational hours", I am out over $1,000 I do not recommend using enterprise. They didn't come pick us up they didn't offer solutions and they won't compensate you when they sale you a faulty vehicle. Let me clear, I am angry I was sold a car with a bad engine in the first place and because of that I am out a lot of money.

They are amazing!! I will definitely be back! They have the best cars in Birmingham! We had a great…read moreCar Salesman. His name was Ethan!

To be totally fair, we had been to several lots this day and were probably ready to be done. We…read morewere looking for an inexpensive option for a first time driver and had some specific cars we were looking for. The other Tameron lot indicated everything on this lot was under $10k. We arrived to find the car we were looking for, and let's just say it photographed exceptionally well. We glanced around the lot to see what else they had and inquired about a couple other cars they had. Surprised to find that one was actually $15k (all under $10k?). Anyway, they also had some cars out on the other side of the building, discovered quickly most of those had been in some form of accident from minor to extreme. Staff was friendly and looked to see if they had anything else that would interest us and encouraged us to check back, as they update their website regularly. I'd consider checking them out if they had something specific we wanted, but probably wouldn't make a special trip here to shop.