very easy as advertised with prompt courteous service at…read moreoffice. fair price for car! I will use again in the future.

Didn't notate damage the vehicle had in the listing. When we got there we were told we would be…read moreallowed to have 3 cosmetic items covered and they denied every single one. Now we're stuck with a vehicle that has a large dent in the rear lift gate. They also soaked the interior of the vehicle during their "detailing" which flooded the cabin and shorted out electrical components. DO NOT RECOMMEND

Great to deal with..had the parts that I needed at a good price. I will be doing business with them…read moreagain

From the owner: New Todd Auto Parts Salvage Specialties: Auto parts available for all makes & models, even engines…read moreand transmissions. Sell your junk car for Cash today. We are a family-run auto salvage yard, offering a self-service area as well as classics and RVs. Come check out the yard with no admission fee.

I have been there once and loved..everything in order and a great selections of good parts at a…read morereasonable price...going back real soon

Idk never saw anything like this ...went in they priced me a part ...girl got what it was wrong…read more...charged me 16 dollars ...then she ask around and tried to charge me 50 bucks after I already paid for it .. I said never mind I don't want it a new one isn't that much ...I said just give me my money back .mage said no all I can give you is credit and you have to use it to buy that part ...I said I don't have to do anything ..you sold it to me for wrong price then decided you wanted more and I want my money back ...a manger gave me my money back ..I mean you say you made a mistake on but then try to steal my money cause you made a mistake ..WTF ...that place is crazy

The car was great, the service was great, and the person who helped us was named Jerald and he was…read morehelp the whole time. I am very satisfied.

I will never patronize carmax again. Garceal McClain was rude, condescending, and refused to get a…read moremanager once I finally asked after going back and forth with me for 15 minutes . He literally told me " they're all around here you can go find one " . He gave me misinformation and once I corrected him , it was as if he took personal offense . He said it didn't matter if I was right it didn't change the fact that my car wasn't there yet . A car I ordered and paid $1300 to have shipped there on April 2nd, which is still not there as of today April 23. He was the rudest person I have ever encountered at a place I've bought 3 vehicles from and spent over 100k. He lost a customer for Carmax .

Serra Toyota was once a place where I rated 4.5 stars, having purchased and fully paid for two…read morevehicles. However, my perspective changed when I accompanied my daughter to buy a car. We successfully acquired the vehicle, but later discovered that it had a lien against it and the dealership did not possess the title. To make matters worse, after numerous phone calls and visits, we received only partial information. Nearly a month passed without a tag, despite multiple trips to the dealership. The most disheartening aspect was being made to feel as though we were at fault. Ultimately, the issue was resolved, but not without significant frustration. The takeaway from this experience is to never become complacent and to always expect the same level of service, even if you previously had a positive experience. Additionally, ensure that you obtain a clear title before finalizing any purchase.

Absolutely the worst Toyota parts department I've ever dealt with. Made online purchase and 12…read moredays later, no contact, nothing about why my order is on hold. Calls and emails go unanswered. mbuckner email is useless. Finally get through and was told it would ship that day...of course it didn't. Useless AI virtual assistance. Will NEVER purchase from again. Might have to go through my CC to get my $$ back.

ONE STAR -- Extremely Disappointing Experience... possibly deceptive practices…read more My experience with Birmingham Luxury Motors was incredibly frustrating and disappointing. A mistake was made on their end, but instead of simply acknowledging it and working toward a fair solution, they tried to make it sound like there was an issue with the vehicle history report. I personally followed up with three other car dealers, and all three confirmed that the Carfax was perfectly clear. Even after that, Birmingham Luxury Motors would not concede to what I felt was a very reasonable $1,500 adjustment. Instead, I felt like I was being lowballed while the explanation for the situation continued to change. The communication was just as frustrating. I repeatedly had to chase them for updates instead of being kept informed. Andy was particularly difficult to deal with, and while Mary is apparently brand new, the overall handling of the transaction made an already frustrating situation even worse. When you're dealing with a luxury vehicle purchase, transparency, communication, and accountability should be the bare minimum. I did not feel I received any of those here. Based on my experience, I would strongly recommend doing your homework and considering other dealerships before doing business with Birmingham Luxury Motors.

**AVOID AT ALL COSTS - Sold Me a Damaged Tesla, Stole My Tax Money, Then Ghosted**…read more Bought a 2022 Tesla Model S from Birmingham Luxury Motors in March 2025. Currently out thousands of dollars with a car that's STILL broken. Here's my experience: **THE BAIT & SWITCH** Salesman Jimmy guaranteed the car was "mint" with the tilt-screen feature I specifically wanted (have it in writing). After my deposit, took days to send videos - which conveniently avoided showing any damage. Should've walked then. **WHAT THEY ACTUALLY DELIVERED** After keeping my money for days of "final inspections" before shipping to SC: * Front suspension clanking loudly (major mechanical failure) * Steering wheel looked like a dog's chew toy * Water inside the taillight (yes, really) * Center console broken * Hood paint damage * Rear fender collision damage * Missing the tilt-screen Jimmy swore was there Manager Andy's solution? "Call Tesla, they'll fix it." Not kidding. **THE REPAIR NIGHTMARE** Spent 5 days over multiple trips to Tesla Savannah. They had to: - Remove the ENTIRE front end - Tear out the whole center console - Major suspension work Tesla tech said he'd never seen a dealer sell a car in this condition. It's still not right. **THE LIES & BROKEN PROMISES** Andy promised (all documented): Paint repair reimbursement Compensation for missing features Travel expense reimbursement Would "call right back after checking with management" Plot twist: Andy IS management. That was May. Still waiting. **REGISTRATION DISASTER** - Took them a MONTH to even start paperwork - Gave me fake temp tags printed on copy paper - Got pulled over (cop was not happy) - 62 days and 3 DMV trips to get registered - Andy's response: "Don't worry about it!" while I'm driving illegally **THE ACTUAL THEFT** Paid BLM $859 for "state taxes." Had to pay $884 AGAIN at DMV because they never sent it to the state. They returned $300 and kept $584 of MY money. That's not a mistake - that's theft. **CURRENT STATUS** Haven't responded since June. Complete radio silence. Owe me thousands in documented damages. **PRO TIP:** When you leave your review, expect a generic response about how "management takes this seriously." They don't. It's a bot. I fell for it. **BOTTOM LINE:** This isn't just bad service - it's fraud. They knowingly sold a damaged car, stole tax money, and disappeared. Currently pursuing their dealer bond and legal action. Find ANY other dealer. Even Craigslist would be safer. --- *Documentation available. Ask me anything about this nightmare.*

Bought a used Chevy Bolt from Donohoo in May of 2026. This was done entirely remotely, which was a…read morefirst for us. The car was delivered to our door, in exactly the condition represented by the dealership. The price was good; service was good. We love the car and it came with several warranties from the manufacturer. We did not appreciate getting religious, "become a born again Christian" material in with the sales agreement.

Just bought our fourth car from this dealership. They carry a large selection of late model used…read morecars. The test drive process is simple. They offer no haggle pricing. The sales team has always been polite and accommodating to us.

I have been a customer for a long time, the store in trussville, Alabama, went above and beyond to…read morehelp me and provided me with the upmost respect and professionalism. The team there deserves recognition for their exceptional services and professionalism.

Republic Finance, Hoover, Alabama, is the place I would advise anyone to go for financial needs. AL…read moreRobinson, assistant branch manager, has been such a help to us, with a genuine concern for helping their customers solve their financial concerns, over the past several years. Today, Friday, 05/10/2024, Kristofer Khoury (the branch manager) was nice, remembering us from previous occasions at Republic Finance, and Al asked how I and my brother Tim have been doing. Kris asked if I would like a drink, and he got for me a cold bottle of water. Republic Finance, 1845 Montgomery Hwy, Suite 233, Hoover, AL 35244, Branch 80, is the place, and we highly recommend anyone to call 205-987-6744 and ask for Al, who is the Assistant Branch Manager at Republic Finance. Kris is the branch manager and he is dedicated to giving top service to customers. Also, Leah was so nice over the phone. Thanks so much for the great service and have a good Memorial Day too, and God bless! Mark N Tim Elders, Birmingham, Alabama, USA