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    Donohoo Auto

    3.6 (79 reviews)
    Open 9:00 am - 6:00 pm

    Services - Donohoo Auto

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    12 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto repairs

    Auto engine repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Donohoo Auto Photos

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    Recommended Reviews - Donohoo Auto

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    The car we purchased shined up and ready for us.
    Micaelanne H.

    Phenomenal experience from purchase and beyond. My daughter found THE car she wanted searching online and it was located at Donohoo. Their service from the time she contacted them, to the day or purchase and beyond has been. exceptional. I feel like situations "reveal" so much. Soon after purchasing the vehicle, it was discovered that there was a structural issue, not mechanical, with the car that could be easily resolved. We contacted DonohooAuto to let them know and they were quick, responsive and got the situation handled within 2 days!!! I highly recommend this Auto dealer

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    Page 1 of 2

    Ask the Community - Donohoo Auto

    Review Highlights - Donohoo Auto

    I sent an email query after having seen the car on eBay and was quickly contacted by Eric Jones.

    Mentioned in 5 reviews

    Read more highlights

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    Driver's Way Used Car Supercenter

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    I loved dealing with this dealership, which says a lot as I hate dealing with car dealerships. I…read morebought a 2023 Ford F-150. I dealt with Justin at Driver's Way. He was fantastic with explaining everything, making sure I had all the accessories that came with my truck, explaining the financing options, etc. This dealership had the best price on the truck with the options that I wanted anywhere around. Plus Justin showed me their "care" sheet which was everything that their dealership did with the vehicle after they got it, which even had included dent repairs, new tires, wiper blades, oil change, air filters, etc. They even helped me get a second key for the truck as it only came with one from the previous buyer. There was ZERO pressure to buy a more expensive model. They didn't try to sell me things I didn't need. They made sure I was aware of the available insurances and warranty plans and the actual cost of those plans. They also showed me interest rates from several financial institutions to make sure I got the best loan rate. I would absolutely buy another vehicle from here and deal with Justin again.

    0 stars for service. The seats were soaking wet when I took the car home. 3 days later, we took…read morethe car back to try and get them to get it dry 5 hours later we cannot get them to answer the phone and give us an update. They have hung up on us when we've tried to call and we have no idea of when the car will be ready for us to pick up.

    Riverchase Kia - Riverchase kia oil change full synthetic . Service department says they couldn't get all of the old oil out of my KIA

    Riverchase Kia

    (108 reviews)

    Yesterday we had the pleasure of meeting Lanesha Childress at Riverchase Kia. If you want to know…read moreabout any Kia, she can tell you. She was so knowledgeable and helpful. She took the time to help my grandson get to know his new Kia K5. I would recommend her if you were in the market to purchase a vehicle. Top notch service.

    Good customer service builds trust, credibility, and positive word-of-mouth. One of the primary…read moreresponsibilities of a service advisor is to keep customers informed throughout the repair process. Unfortunately, my experience reflected the opposite--marked by poor communication, delays, and growing frustration. On January 19, I brought my vehicle to Greenway Riverchase for repairs. Despite multiple phone calls and voicemails, I received no return communication. The following day, I received an automated message through the Kia portal indicating my vehicle had arrived, but it provided no details or confirmation. As a result, I took time off work and drove to the dealership, where I was informed that diagnostics were beginning. After five business days with no updates, I again attempted contact without success. On the seventh day, I made another trip to the dealership. While paperwork suggested progress, I was given no new or meaningful information--only a repetition of issues I had already explained. At this point, I requested to see my vehicle, as I had never received direct confirmation that any work had begun. After waiting 20 minutes, I learned that no assessment had been performed. This explained the lack of information in the automated system. Another week passed with no communication. When I returned, I requested to speak with a manager. At that time, I was told diagnostics had been completed and tests performed, raising concerns as to why this information had not been shared earlier. It appeared that updates were only provided when I physically arrived at the dealership. During my discussion with management, I was assured that the Kia text system was intended to provide timely updates; however, it was clearly ineffective in this case. The lack of accountability and communication reflected broader organizational issues. By the time I retrieved my vehicle, I had made four trips to the dealership, taking time off work on three occasions and driving approximately six hours round-trip each time. Due to the lack of transparency, I have little confidence in the quality of parts or work performed. I was charged nearly $6,000 for repairs I believe should have cost significantly less, in addition to approximately $240 in fuel expenses. My vehicle was held for over a month. Having previously worked as an automotive service professional and having written standard operating procedures for service operations, I can confidently say this was among the worst service experiences I have encountered. Large dealership groups like Greenway, Asbury, and Lithia often suffer from poor oversight, and this experience exemplifies that issue. Do Not Take Your vehicle there. If others have experienced similar treatment, I encourage you to share your experiences so your concerns can be heard.

    CarMax

    CarMax

    (76 reviews)

    Honestly, I love CarMax. This is our 3rd time buying a car from CarMax. Second time from this…read morelocation. We came here pretty late in the evening on a Saturday night. We knew what we were looking for and the sales person pointed us in the direction of the cars we wanted to look at. We went down the row looking at the different cars. Once you find one you like, you can scan the QR code to see if it is available. I liked that the cars were open so we could get in and see what the interior was like without having to bother anyone. We found one we liked and went and told someone inside. They then brought the car around and told us to take it for a test drive after getting some basic info from us. After the test drive, we went back inside and bought the car. No pressure, no haggling. I looked up same make, model, mileage, and year online and CarMax price was better than the others I saw for sale. We were in and out in under two hours. Fastest car purchase I ever made. My son will be looking to buy a car soon and I am definitely going to make him go to a CarMax near him. They really do have the best selection of cars and you can have a lot of cars shipped to your nearest location if you see one you like better at another CarMax. If it isn't super far away, it will ship for free. But if it's far the shipping fee isn't that bad if you really think it is the car you want. We have had cars shipped twice now and have bought both of them.

    I expected that the salesman with whom I was working would have my interests foremost in our…read moreinteraction. But instead of getting back to me after I had test-driven a car that I had paid to have shipped from another CarMax and that I had said was quite a nice car, he told me that 'it had been very busy', offering that as an excuse as to why the car that should have been on hold for me was now promised to another customer. He then said he would 'sell me the car, if I would buy it today', thus leaving the customer to whom the car was currently promised, without a car or an explanation, I suspect. Very disappointing.

    Donohoo Auto - car_dealers - Updated May 2026

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