Very clean friendly employee with concern for their customers service needs. I had them inspect my…read morevehicle for a fluid leaks. They recommended an initial part replacement, but noted that if the part did not repair the condition then another more expensive part would need to be replaced. I appreciated the information, but decided to wait to make a decision to move forward. There was a $160 shop inspection fee.

I had some issues with my car and took it here! I love that they have a "drop off after hours"…read moreoption as I work long hours and couldn't make it there during the day. They were so fantastic with communication and Mark explained things well to me (and my dad) as I'm just a girl who knows nothing about cars! I appreciated their service!

Best automotive repair experience I have had in years! They will now be my go-to. Quentin is always…read morepleasant, and he'll always get the answer for you. I appreciated him very much as my contact point. They did excellent work for a fantastic price! My car is much safer because of them and the ol' girl will be visiting them for future maintenance.

Dropped in last week to get a quote on a repair I needed done that I didn't want to tackle at home,…read morethey were very reasonable on their price and the timeline in which they could get to it and get it done. I dropped off Tuesday morning early and was surprised at how quickly they finished it up. The price was right and work was well done. I will definitely return for future work soon.

Always great service in oil change area and several occasions of repair that went very well at a…read moregood price.

Awesome, quick, professional. Highly recommend!…read more Dee, the assistant manager, is about as good as it gets!

This business is family owned and you can really tell. Honest and reliable all the way. Service is…read moretop notch. They'll even give you a ride!

I had been quoted $2600 from Pep Boys to repair our daughter's AC in her 14 year old Acura MDX. I…read moretook the car to Car Care, and Dennis told me the car only needed a hose! It is a hose that is difficult to get to, so the labor and part would be around $465. They were professional, kind, and had our car ready in just a couple of hours. I have told our daughter to only take her car to Car Care from now on! I felt so ripped off by Pep Boys, and so cared for by Car Care. An honest business is a treasure!

I came in with a flat tire in my trunk and was helped by Zach and Chuck at the tire and brakes desk…read moreout back. Zach is a kind young man who got me checked in quickly and made the process easy from the start. Chuck stepped in to assist when there was a question about whether the tire could be repaired. He took the time to clearly explain why it wasn't safe to repair it again. I had only purchased the car about a month ago and had no idea there had been a previous patch. I really appreciated how thorough he was, and his patience when I asked for a few minutes to check with my son about what to do next. They didn't have a matching tire in stock, so it had to be ordered. Chuck let me know it could arrive between 1 and 5 and promised to call. I wasn't expecting to spend $267 that day, but I truly appreciate their focus on safety over shortcuts. Once the tire came in, I got the call and returned. Zach handled the installation and had me back on the road in no time. I will say, when I first arrived, Chuck came across a bit strong. But that's just his personality. He's direct and a little loud, not rude. The more I talked with him, the more I appreciated his knowledge and experience. After 10 years in the field, he clearly knows what he's doing. I'll definitely be returning to this location.

Wonderful service every time! I never find myself waiting more than 15 minutes for anything I need…read moredone, I always get my oil changed here, and on tuesdays they give ladies 15% off! The gentlemen are so kind and always friendly. If I need something they recommend but are never pushy. It is so affordable and they are so consistent. 10/10!

Came back here for an oil change. Great customer service! They checked all my lights, cleaned my…read morewindshield, filled up my wiper fluid, and changed my oil. They also recommended some things to be done. When it came time to pay, I got a discount because it was Tuesday and ladies get a discount on Tuesdays! Woot!!

They have come to my rescue twice now! Once when a "local" place put my filter on backwards! I will…read moreonly use this Express from now on!

Took my vehicle in for an oil change. They left the oil cap off and had my vehicle leaking oil…read more Only found out because I had to take it to another shop. This is the second time this has happened to me. But it will be the last time. Beware!!

We were on our way back to Nashville when our tire started losing air. We first went to Firestone…read moreand they said they could not even look at it until the next day. We drove over to Express Oil and Change and they were able to look at the tire right away and diagnose that we had a problem. They were able to patch our tire and get us back on our way home within 30 minutes. I can't say enough wonderful things about their customer service! I highly recommend them! Greg was the technician that removed the screw from the tire and I think the managers name was Rodney or Ronnie? At any rate thank you so much for getting us home safely! Appreciate your professionalism and excellent customer service!

I've bought tires from Pep Boys in the past and of course the service was great. I recently came in…read morebecause I needed a nail hole patched and the guys went above and beyond and fixed another small item that needed attention on my car without asking and without charging. The gas door on my car wouldn't stay closed and my dealership shop quoted me $800. Turns out it was something simple and I really appreciate Pep Boys just handling it and not taking advantage of me

I don't know the first thing about cars and was having an issue with mine for a while now. I kept…read moreputting it off despite the issue being very visually apparent (I'd love to explain what it was but I think this would turn into an essay). It had gotten extremely bad as I was leaving the Galleria one day (no longer just visual, now making a sound) and so I stopped quickly at this nearby Pep Boys. I walked in confused and flustered, and was met with such kindness and patience that I wasn't expecting. The employee at the desk immediately understood what was wrong through my gibberish, explained the issue & varying ways to fix it, then assured me he could handle it. What started as a dent in my fully planned day turned into no more than a brief stop as he had it good as new extremely fast, which was a lovely surprise considering I was a drop-in. Was further surprised when I was informed this job was free of charge?! I really wish I had gotten the employee's name but overall he was so extremely tentative and nice. Without a doubt will be recommending this location specifically from here on out!

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.