The guy that delivered our vehicle was excellent! He had GREAT customer service and was so helpful…read more He deserves a raise!!!

One star only because zero stars isn't an option. This is not an issue with the Carvana of…read moreBirmingham location--the team there was excellent. The problem is Carvana's broken process. The entire purchasing experience was stressful and frustrating. Just when I thought we were finally finished with Carvana, another major issue arose. Two full weeks after I dropped off my trade-in and picked up my new vehicle, my credit union informed me that Carvana failed to pay off my credit union loan within the required 10-day payoff window. As a result, my account is now past due on a vehicle that has been in Carvana's possession for over 14 days. To make matters worse, my new loan funded Carvana more than three weeks ago. Throughout this ordeal, Carvana's customer advocates largely added to the stress rather than resolving issues or clearly explaining next steps. Problems went unresolved and communication was consistently poor. I would not recommend Carvana to anyone. The Carvana process is fundamentally broken.

Southside Automotive Group was friendly, genuine, and easy to work with. The team made the process…read moresmooth and transparent, and the new truck I bought literally exceeded all my expectations. Highly recommend them to anyone looking for a great vehicle and excellent customer service.

THEY SOLD ME A LEMON BEWARE !!!! I purchased a GNC Acadia from these people and within three days…read moreof us having it it started shaking. I spent about $1000 trying to figure out what was wrong with it and then I ended up taking it to a transmission specialist and they told me that transmission was going out on it, the specialist told me that they probably put some thing in the car to make a stop shaking so they could sell it and then later on it when the problem would resurface after they could sell it . I need a car now so I had to take it to another dealership and I traded it in and paid an additional $5000 come to find out the car had been in not one but TWO wrecks and they never disclosed that to me. Please avoid this place at all cost. They are scammers.

This place is amazing! They are super friendly and very knowledgeable. They helped me get the…read moreprocess started for getting my vehicle title rebuilt and got it done very very fast. Highly recommended and I will definitely be doing business with these guys in the future.

From the owner: Specializing in selling late model cars and trucks that have been professionally repaired, saving…read moreyou money without sacrificing quality. We provide our customers with quality vehicles for less. Most of our clean, hand picked, late model, repairable vehicles are purchased from insurance salvage sources in the South East. Some vehicles are purchased from automotive dealers, shops, and directly from individuals. In all cases, we are looking for vehicles that were in above average to excellent condition prior to loss and will provide great value for our customers after repair.

I bought my son a really nice Nissan Altima from here. They are very very reasonable and the cars…read morethey have out there are great quality cars. Ryan helped us and he was very professional and mild manner, I didn't feel pressured to buy a car. They have a great family and I will absolutely buy another car from H&R motors when I'm in the market

My husband and I visited H&R in search of a large 3rd row SUV and found exactly what we wanted…read more Megan provided labeled envelopes with copies of all paperwork so I knew exactly where to look for tag and warranty information. Ryan stayed in constant communication throughout the buying process- even on his day off and after the sale! We truly appreciate the helpful team at H&R and are 100% pleased with our purchase!

Honestly, I love CarMax. This is our 3rd time buying a car from CarMax. Second time from this…read morelocation. We came here pretty late in the evening on a Saturday night. We knew what we were looking for and the sales person pointed us in the direction of the cars we wanted to look at. We went down the row looking at the different cars. Once you find one you like, you can scan the QR code to see if it is available. I liked that the cars were open so we could get in and see what the interior was like without having to bother anyone. We found one we liked and went and told someone inside. They then brought the car around and told us to take it for a test drive after getting some basic info from us. After the test drive, we went back inside and bought the car. No pressure, no haggling. I looked up same make, model, mileage, and year online and CarMax price was better than the others I saw for sale. We were in and out in under two hours. Fastest car purchase I ever made. My son will be looking to buy a car soon and I am definitely going to make him go to a CarMax near him. They really do have the best selection of cars and you can have a lot of cars shipped to your nearest location if you see one you like better at another CarMax. If it isn't super far away, it will ship for free. But if it's far the shipping fee isn't that bad if you really think it is the car you want. We have had cars shipped twice now and have bought both of them.

I expected that the salesman with whom I was working would have my interests foremost in our…read moreinteraction. But instead of getting back to me after I had test-driven a car that I had paid to have shipped from another CarMax and that I had said was quite a nice car, he told me that 'it had been very busy', offering that as an excuse as to why the car that should have been on hold for me was now promised to another customer. He then said he would 'sell me the car, if I would buy it today', thus leaving the customer to whom the car was currently promised, without a car or an explanation, I suspect. Very disappointing.

I purchased my 2011 Range Rover from Ali a few months ago and I am in love! I have had NO ISSUES…read morewith it and I got it for a great price. I paid $15k cash for a 2011 Range Rover with 72,000 miles on it. Ali provided me with great customer service and made the transaction quick and painless. I have no regrets at all. I highly recommend you shopping with Ali Automotive!

From the owner: Specializing in restoring used cars and getting you the best dollar for your buck .read more