I loved dealing with this dealership, which says a lot as I hate dealing with car dealerships. I…read morebought a 2023 Ford F-150. I dealt with Justin at Driver's Way. He was fantastic with explaining everything, making sure I had all the accessories that came with my truck, explaining the financing options, etc. This dealership had the best price on the truck with the options that I wanted anywhere around. Plus Justin showed me their "care" sheet which was everything that their dealership did with the vehicle after they got it, which even had included dent repairs, new tires, wiper blades, oil change, air filters, etc. They even helped me get a second key for the truck as it only came with one from the previous buyer. There was ZERO pressure to buy a more expensive model. They didn't try to sell me things I didn't need. They made sure I was aware of the available insurances and warranty plans and the actual cost of those plans. They also showed me interest rates from several financial institutions to make sure I got the best loan rate. I would absolutely buy another vehicle from here and deal with Justin again.

0 stars for service. The seats were soaking wet when I took the car home. 3 days later, we took…read morethe car back to try and get them to get it dry 5 hours later we cannot get them to answer the phone and give us an update. They have hung up on us when we've tried to call and we have no idea of when the car will be ready for us to pick up.

What a great car buying experience! No pressure sales. The entire process was the best I have ever…read moreexperienced while buying a car. Donohoo went over and beyond with their customer service. If you need a good used car, I recommend Donohoo.

While they are happy to brag about their used vehicles at the used vehicle lot, they would not take…read moremy fully working and no Error Codes 08 Jeep Wrangler JK as a trade in, so I will be going elsewhere for a New Vehicle with a Mfg. Warranty instead.

Janky! Janky! Janky! Do NOT waste your money ! Transmission problems haven't had the car 3 weeks!…read moreHaven't drove it nothing but 1 time. On top of already spending $700 to fix other things!

They are very good and they have good cars for a good price and your car will last a long time you…read morejust have to communicate with them and they treat you so well

Honestly, I love CarMax. This is our 3rd time buying a car from CarMax. Second time from this…read morelocation. We came here pretty late in the evening on a Saturday night. We knew what we were looking for and the sales person pointed us in the direction of the cars we wanted to look at. We went down the row looking at the different cars. Once you find one you like, you can scan the QR code to see if it is available. I liked that the cars were open so we could get in and see what the interior was like without having to bother anyone. We found one we liked and went and told someone inside. They then brought the car around and told us to take it for a test drive after getting some basic info from us. After the test drive, we went back inside and bought the car. No pressure, no haggling. I looked up same make, model, mileage, and year online and CarMax price was better than the others I saw for sale. We were in and out in under two hours. Fastest car purchase I ever made. My son will be looking to buy a car soon and I am definitely going to make him go to a CarMax near him. They really do have the best selection of cars and you can have a lot of cars shipped to your nearest location if you see one you like better at another CarMax. If it isn't super far away, it will ship for free. But if it's far the shipping fee isn't that bad if you really think it is the car you want. We have had cars shipped twice now and have bought both of them.

I expected that the salesman with whom I was working would have my interests foremost in our…read moreinteraction. But instead of getting back to me after I had test-driven a car that I had paid to have shipped from another CarMax and that I had said was quite a nice car, he told me that 'it had been very busy', offering that as an excuse as to why the car that should have been on hold for me was now promised to another customer. He then said he would 'sell me the car, if I would buy it today', thus leaving the customer to whom the car was currently promised, without a car or an explanation, I suspect. Very disappointing.

I was in need of a car in a hurry so I went to the local Drive Time after making an appointment…read moreonline. The car I had scheduled to see was parked close to the building, so I assumed they had brought it over for me. Nope. Apparently one of the managers had been using it for personal use, and before I test drove it the salesman had to hurriedly removed their purse and other personal items. The car was dirty but I liked how it drove, but wanted to test drive a couple others. The person "helping" us had zero personality. He seemed a bit miffed we wanted to drive another and sent us out to find the car on our own. He didn't ask how we liked either one. He didn't speak to me at all, really, other than to ask for my check stubs. We told him we had heard some reviews accusing Drive Time of selling lemons, and asked if the car we were looking at had any issues. He gave a curt "no" and kept typing. The terms they offered were VASTLY different from what I was quoted online (and they did a credit check online.) He seemed bored and utterly uninterested in whether or not I bought a car at all. I ended up just leaving, and found a great deal on Carvana instead. Very disappointed in their service.

I really don't know where to start. My experience at DriveTime was above and beyond wonderful…read more Lance helped me out TREMENDOUSLY over the phone with finding a car within my needs. When I arrived Dakotah was waiting with the key in hand ready for me to immediately test drive the car Lance and I spoke about. The process was painless and wonderful. Dakotah has immaculate customer service!! The music had me grooving the whole time. Dakotah made sure I was well informed, well taken care of, and I got what my heart desired. From Lance, ESPECIALLY DAKOTAH, and the young lady that helped with setting up my apps on my phone...I had THE MOST PLEASANT experience anyone could dream of having at a car dealership. I suggest everyone check out DriveTime in Pelham!!! Because no matter your situation, they're going to make sure you leave happy. No judgement on you credit or financial past, just awesome people doing what it takes to make sure customers have an Awesome experience!!!

I was able to make a same day appointment. When I arrived several people rushed out to acknowledge…read moreme until I could be assisted. Kyng setup my service and treated me like a very valued customer. My services were done within the time that was promised.

I paid Hoover Toyota $200 to diagnose a loud sound that was coming from our van when accelerating…read more They could only tell me that it was due to feathered tires. They confirmed that I did not need new tires, because the wear of my tires was fine, but that if I bought new tires from them, they thought it would fix the noise. Buying new tires was also the only way to recoup my $200 diagnostic investment. We did not get new tires. After 6 more months, we were so annoyed with the sound that we bought new tires at express oil. The loud sound only got worse. I called Toyota and gave them the chance to look at it again since their recommendation was not helpful, but after speaking to the manager, they said they would have to charge me another $200 For a new diagnosis. Instead, I took the van to express oil and they determined quite quickly that I needed a new wheel bearing. Express replaced it and I am finally driving in peace and quiet again. I am supper disappointed in Toyota after all of the times I have been to them for service. I do not trust them at all.

Don't buy a car from these people. It's a crapshoot on quality of vehicles they have. They sold me…read morea car that had major issues and won't even respond to emails. My mechanic said he sees a lot of that from people that have bought cars here and Susan Schein. Too bad yelp doesn't allow negative stars.

Last year I purchased a SUV for myself and I was so impressed by the selection of vehicles and the…read moreknowledge of the sales staff, that I just purchased a car for my daughter's 16th birthday. I will highly recommend SOUTHTOWN MOTORS of Pelham to all my friends and family. Outstanding service!!!

They are amazing!! I will definitely be back! They have the best cars in Birmingham! We had a great…read moreCar Salesman. His name was Ethan!

To be totally fair, we had been to several lots this day and were probably ready to be done. We…read morewere looking for an inexpensive option for a first time driver and had some specific cars we were looking for. The other Tameron lot indicated everything on this lot was under $10k. We arrived to find the car we were looking for, and let's just say it photographed exceptionally well. We glanced around the lot to see what else they had and inquired about a couple other cars they had. Surprised to find that one was actually $15k (all under $10k?). Anyway, they also had some cars out on the other side of the building, discovered quickly most of those had been in some form of accident from minor to extreme. Staff was friendly and looked to see if they had anything else that would interest us and encouraged us to check back, as they update their website regularly. I'd consider checking them out if they had something specific we wanted, but probably wouldn't make a special trip here to shop.

Didnt care for the consultant i was paired with therefore i didnt even visit the lot. Treat your…read morecustomers like you care and not like they just "need" you.

Bought a car only to learn that the transmission had major problems. The diagnostics gave that…read moreinformation at the transmission shop, something they must have known before they bought it. Very expensive results. Not someone I would trust again.