Stopped in to get a quart of oil. Crystal was the associate that assisted me. I told her I didn't…read moreneed a receipt then realized outside that I had bought the wrong kind. She kindly printed out my previous receipt to do an easy exchange.

Advanced Auto Parts on 5th Ave S has saved my neck many times. Today is one of those days. My…read morebattery was intermittantly having problems, I got them to check it - and I needed one. Bought it, the wonderful Sandra installed it - and found another problem along the way with a hose dry-rotting. She fixed that for me too. I am SO happy. I grew up with a Dad who ran an auto parts store. The stores today of course aren't like my Dads, back in the 1950-60s. But I have to say, THIS store is as close as I've seen. Friendly, helpful, not condescending with their knowledge, generous with their time. I woke up this morning not knowing I was going to have to drop $350 at an auto parts store. But I was so happy when I left, I stopped two places and recommended Advanced (and Sandra) in the checkout lines. I'm so happy I may post it on my FB page. Customer satisfaction, 15 on a 1 to 10. Thank you Advanced!

Idk never saw anything like this ...went in they priced me a part ...girl got what it was wrong…read more...charged me 16 dollars ...then she ask around and tried to charge me 50 bucks after I already paid for it .. I said never mind I don't want it a new one isn't that much ...I said just give me my money back .mage said no all I can give you is credit and you have to use it to buy that part ...I said I don't have to do anything ..you sold it to me for wrong price then decided you wanted more and I want my money back ...a manger gave me my money back ..I mean you say you made a mistake on but then try to steal my money cause you made a mistake ..WTF ...that place is crazy

Only get good service if your white I told the guy I was going to be there in 15 minutes and he…read moreleft before I got there and he hung up in my face

I was having trouble with several lights alerting in my car and after taking it to a service center…read moreand still experiencing trouble I went to AutoZone and they were able to help me get what I need to resolve it! Jay was a great help and I would definitely recommend this location!

I can't say enough good things about the staff that work here. Twice they have gone above and…read morebeyond to help diagnose and fix intermittent issues I was having with a dead battery/starting my car. I purchased a car battery from them 1.5 years ago. Yesterday after testing the battery and determining that it was still healthy, one of their staff jumped my car, tested the alternator, and finally removed and replaced the battery terminal bolt that was causing the poor connection. Not only did this completely solve the problem I've been having with starting my car, they didn't even charge me! Every time I've gone to this location, the staff have been similarly knowledgeable and helpful. I will go out of my way to buy car parts here from now on.

I needed a replacement part and found it here at a fraction of the new price. The yard can be a…read morelittle overwhelming to navigate, but staff helped point me in the right direction. It saved me money, and the part worked perfectly once installed.

Awesome place. Changed their name from Palmer but still great customer service. Randy answered all…read moremy questions and helped me find the part I need to fix my T&C. Will definitely use them again if the need arises. Thanks Randy and team!

A quick stop in took for one item. The employees were not very helpful. Personally, I'll likely go…read moreto another location.

They dont even deserve ONE star. All i came for was to have my engine light coded, this man handed…read moreme the machine to run the code and gave me instructions on how to do it and that i needed to bring it back in and then he could run the numbers. Im a 25 year old woman who knows nothing about cars and that man showed no interest in helping me either. Will never come back here.

$40 cheaper than AutoZone...$50 cheaper than Advance. Plus the part that I needed arrived in about…read morean hour. I will return again for my car parts. Hopefully, I won't need to.

From the owner: Locally owned family run business. With almost 60 years in the the automotive business we can…read moreusually find anything you are looking for. We also carry an extensive line of lawn equipment replacement parts.

I've been coming here for years. First because it is so close to work. I can literally drop my car…read moreoff and walk to work. What keeps me coming back? Friendly, professional, honest, reasonably priced, quality work and products, on time, accommodating and yes, convenient.

I originally purchased my tires from here. I have had trouble with one of the tires so when I got…read morein town I set the appointment. I was greeted by Gino with great hospitality! He made sure everything I needed for my tires was completed in a timely manner. I ended up getting the road hazard (highly recommended btw!). I truly appreciated the superb customer service! And thanks for getting me back on the road safely!

Bottom Line: the owner Dave West is a man of his word. My…read moreFIAT 500/Abarth convertible top was crunching, stuck would not close or do full travel. I was given a quote to repair and told that these were very complex, time consuming repairs. The price, while high, but only half of what dealers in Atlanta and Huntsville quoted. I was given the choice of using the top closed, or a complete redo. This was the only shop in Birmingham willing to attempt the repair. After replacing the rails, travellers, multiple parts (all of cheap OEM FIAT plastic), the top still had issues. It did not stop at the midposition detents, and the trunk would not open. Reviews of this top on the internet show that it is very complex and I feel cheaply made. That is why most shops won't touch them. After two further attempts at repair, I was told that there was nothing further they could do. However, they agreed to a third attempt, at their expense if I would bring the car back two months later. Although skeptical, I took Dave West's word that they would make it right. True to his word, Dave fixed the issues on his own dime! I knew that he lost money on the repair and offered to pay him additional monies. He refused and apologized for the delay in getting it fixed. I applaud Mr. West's honesty.

The staff was very helpful and informative. Repair on my…read moreC70 Volvo top was on time and under the estimate. I would recommend them highly.